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Policies and disclaimers

Please be aware of the following Policies & Disclaimers regarding our products, services, and website.

Government, Business, and Regulatory

FCC Public Inspection Files

FCC Employment Reports

Tariff Documents

Security

Legal / Law Enforcement

Vendor Policies

Transparency in Coverage

Disclaimers

*Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. DOCSIS 3.1 modem with 2.5GE physical LAN port is required for 1 Gigabit speeds and higher. See astound.com/yourspeed for why speeds may vary. To view Astound’s FCC Network Management Disclosure see astound.com/policies-disclaimers. Modem required for Internet service. No contract required. Subject to availability. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.

Availability of channels, packages, speeds, TV tiers and other offerings may vary by location and are subject to change. Additional fees apply for taxes, surcharges, equipment, activation and installation that are not included as part of the package and are subject to change.