Easy tips to maximize your internet connection
Does WiFi interference have your Internet speeds slowing down? Many factors influence your network’s performance, but there are a few easy tips you can follow to optimize and maximize your home’s high speed Internet performance for work and play.
1. Move your router
To get the most out of your Internet, avoid placing the router behind physical barriers that can make it hard for the wireless signal to reach your device, affecting your WiFi speed.
Avoid putting your router behind coarse materials and confined spaces, such as: a corner, basement or closet. Instead, place your router in the center of your home, up off the floor and preferably in a room where the Internet is frequently accessed.
2. Disconnect devices
Multiple devices connected to a router will affect WiFi performance. The bandwidth is divided between all devices using the Internet. The more devices that are connected to the Internet, the smaller portion of speed is distributed to each device. You can boost your Internet speeds by limiting the quantity of devices connected to your network.
3. Can your device handle the speed?
Some devices can’t support higher speeds – which slows down all your other devices! To see what speeds your device can support, check the owner’s manual or perform a web search using its model number.
4. Clean your devices
Most routers will slow down to the speed of your slowest device, so it’s important to give your device a regular check-up to protect and boost your connection. Over time, your smartphone, laptop and tablet’s performance will slow down. There are a few ways you can keep your devices clean to optimize speed:
- Run regular virus scans.
- Periodically clear browsers and cookies. Search the web for a guide to clearing cookies on your specific device.
- Keep your router’s firmware up-to-date. Check the manufacturer’s website for notifications about updates.
5. Protect your WiFi
Require a password to join your network, so you can protect your connection from malicious cyber threats or neighbors adding their devices to your broadband. Remember, your speed is shared by all devices. If your neighbors are using your WiFi, they’re using your speed, too.
Looking for Internet Security Tips? Check out these tips for staying safe online.
6. Expand your WiFi
As technology continues to grow, you may add new devices to your network over time. As you introduce more devices to your WiFi network, it may be time to re-evaluate the optimal Internet speed for your family’s connected lifestyle. Whole Home WiFi allows you to customize or expand your WiFi by adding as many routers as you need. You can cover a home of any size or shape.
Wired vs. Wireless Speeds
Learn the benefits of a wired Internet connection and the differences when going wireless.
Protecting your Wi-Fi connection
Securing your wireless connection and choosing the right browser helps improve your WiFi experience.
Frequently asked questions
How do I test my internet speed?
You can test your internet speed by performing a speed test. Astound’s speed test measures your internet connection to ensure you’re getting the speeds you need.
What internet speed do I need?
Understanding internet speeds can be tricky. The number of people accessing the network at the same time, the number of connected devices, usage such as gaming vs. streaming video and music all impact the internet speed you’ll need for the best possible experience. Learn more about finding the speed that best fits your needs.
Why am I not getting advertised speeds on my WiFi network?
Astound Broadband Internet advertised speeds are based upon a direct connection to the modem. Actual wireless performance will vary, and depends on many factors, including interference with other wireless devices, the amount of bandwidth others are using on your WiFi network and obstructions such as walls, doors, floors, furniture, fish tanks, appliances and other objects that are between you and the wireless router. Some devices cannot support today’s speeds which slows down WiFi for all other devices in the home. Most routers will slow down to the speed of your slowest device.
Will a new wireless router increase my internet speed?
It depends. If you’re using a Data Over Cable Systems Interface Specification (DOCSIS) 2.0 or older modem and WiFi router than upgrading to a DOCSIS 3.0 or higher equipment (modem, router, gateway) may increase your internet speed as it allows for a much higher maximum throughput of data. A higher throughput may lead to faster download speeds. DOCSIS 4.0 is the latest DOCSIS technology available, which includes advanced performance-enhancing features that are not available on DOCSIS 1.0, 1.1, 2.0, or 3.0 devices.
What is the difference between a Wired vs. Wireless connection?
Wired speeds are delivered when you plug an Ethernet cable from your modem or router directly into your device – typically a computer, laptop, television, gaming console or other Internet enabled device. When a device is connected with an Ethernet cable it can achieve its fastest speeds. Why? Because your Internet is physically attached to your device, there’s nothing coming between it and your Internet signal. A wired connection is always better and should be used wherever it makes sense to do so. Try to match each device with its best connection. PCs, laptops, media players and gaming consoles work best with a wired connection; mobile devices and tablets work best on WiFi.
*Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device connection & other factors outside of Astound’s control. Gig Internet offers speeds up to 940 Mbps and certain equipment may be required. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. See astound.com/yourspeed for why speeds may vary. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Modem required for internet service. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.
Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.
Whole Home WiFi: Activation and installation not included. $10.95 per month includes 1 eero base and 1 eero beacon/device. Each additional eero device beyond that is $5.00 per month, per device. © 2022 EERO LLC, SAN FRANCISCO, CA