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Astound internet speed test

woman on laptop testing internet speed

Get the most out of your connection

Are you looking to test the internet speeds you receive? Whether you surf online occasionally or spend hours downloading music, streaming movies and gaming, you can check your internet speed right here.

Use the speed test to measure your internet or WiFi connection and see if there are steps you can take to maximize your performance.

How to run a speed test

Testing your internet or WiFi speeds is just a button click away, but before you do there are a few steps to keep in mind to ensure you get the best possible results.
 
Looking for faster speeds? See what internet deals are in your area.

for best speed - use wired connection

Step 1: Use a wired connection

A wired connection will always provide the fastest speed and best Internet experience. When performing the speed test be sure to connect your computer to your modem using an Ethernet cable:

    1. Connect the Ethernet cable from the back of the modem to the open Ethernet port on your computer.
    2. Connect the power cord from the back of the modem to an electrical outlet.
    3. Check the modem and router lights to confirm both devices have power and are connected to the network and your computer.

Remember that every Ethernet cable has a speed limit. Some cables only support speeds up to 10 Mbps, which is slower than most internet plan.

Make sure your Ethernet cable can support the speed you’ve signed up for. If not, you’ll need one that will.

Speed test - turn off devices

Step 2: Turn off unused connected devices

Be sure to turn off unused devices including laptops, tablets, phones, gaming systems or other smart home devices.

Multiple devices connected to your home network may result in slower internet and WiFi speeds. This is because devices divide bandwidth like a pie, with each device taking the portion it needs at the time of use resulting in slower speeds.

Speed test - close all apps

Step 3: Close all applications and programs

Applications or programs running in the background, even when not in use, may be using your internet connection. It is recommended that these programs be closed until after the speed test is completed.

Use the speed test to measure your internet or WiFi connection and see if there are steps you can take to maximize your performance.

Find your speed

What speed do you need?

Maybe you just need the essentials—or maybe you need to unleash the ultimate internet speed. Explore your options to get the best experience for every device in your home.

Speed Icon For Wi-Fi Services.

Frequently asked questions

Download speeds are the rate at which your computer or device receives information, or data from another computer, device, or server. For example, watching a show on Netflix requires you to download content from Netflix’s servers, which is then delivered to your device or TV. Upload speeds are the rate at which data is sent from your computer or device and received by another computer, device, or server. For example, when playing online video games data must be sent from your computer or system to the server hosting the game.

Yes, testing your speed using an older computer, outdated modems or wireless equipment will slow your speed. If you test on an older computer or device that is not compatible with current technology you will experience slower speeds. To see what speeds your device can support, check the owner’s manual or perform a web search using its model number. Alternatively, you may wish to consider upgrading to a DOCSIS 3.0 WiFi and modem to support a higher throughput, such as Gigabit internet.

No, you can test your internet speeds while connected to a Virtual Private Network (VPN), however, you may experience errors or slower-than-expected results. For the best results it’s recommended that you disconnect from the VPN and re-run the speed test.

Many factors influence your home WiFi speeds. With smart devices and internet browsing, sometimes it gets crowded on your wireless network. You can boost your WiFi speeds by preventing WiFi interference, moving closer to the WiFi router, reducing the number of connected devices, password protecting your home network, and keeping your devices clean of malware and cookies.

For the most accurate results, connect your computer directly to your modem using an Ethernet cable, turn off unused connected devices and close applications running in the background before starting the speed test.

An Ethernet connection provides faster and more stable performance than WiFi, helping the speed test measure your internet connection more accurately without wireless interference.

Yes. Connected laptops, phones, gaming systems and smart home devices share available bandwidth, which can reduce the speed measured during a test.

Yes. Applications and programs running in the background may use your internet connection and affect the speed test results. Closing them can provide more accurate results.

Yes. Ethernet cables have different speed limits. An older or slower cable may prevent you from measuring the full speed supported by your internet plan.

WiFi performance can be affected by distance from the router, interference, connected devices and wireless equipment. A wired test can provide a better indication of the speed reaching your home network.

Yes. Older computers or devices may not support newer internet technologies and can produce slower speed test results than newer, compatible equipment.

Run a speed test whenever you notice slower-than-usual performance or want to verify whether your connection is delivering the speeds expected from your internet plan.

Slower results can be caused by WiFi conditions, multiple connected devices, background applications, outdated equipment or a slow Ethernet cable. Testing with a wired connection can help identify the cause.

First, repeat the test using an Ethernet connection, turn off unused devices and close background applications. If speeds remain lower than expected, check your equipment and consider whether an upgrade is needed.

An internet speed test is a digital tool that measures the real-time performance of your connection by testing three key metrics: download speed, upload speed.

Upgrade your internet plan when your current speed feels slow, you have more devices or users, or your online activities increase. A faster plan can improve performance, reduce buffering, and support multiple users more effectively.

To get the most accurate results from the Astound speed test, connect your computer directly to the modem with an Ethernet cable to eliminate Wi-Fi interference. Close all other applications, browsers, and devices, and run multiple tests to account for fluctuations

Internet speeds can be affected by several factors, including hardware limitations, distance from your WiFi router, and signal interference from other household electronics. Additionally, network congestion during peak usage hours or outdated equipment can prevent you from reaching the maximum speeds available in your service plan.

Looking for something else?

Check out Astound Support Center for all help and support related information.

Disclaimers

*Internet speeds vary, not guaranteed. Certain equipment may be required to reach advertised speeds. ^^Available in select areas. DOCSIS 3.1 modem with 2.5GE physical LAN port is required for 1 Gigabit speeds and higher. See astound.com/yourspeed for why speeds may vary. To view Astound’s FCC Network Management Disclosure see astound.com/policies-disclaimers. Modem required for Internet service. No contract required. Subject to availability. Ltd-time offer; subj. to change. Internet pricing valid for 12 mos. Gig+ internet service price for life for add’l $5/mo. Excludes taxes, surcharges, & fees. Offer subj. to change. Pricing valid from start; subj. to change thereafter. Std. WiFi included. Whole Home WiFi included w/ 2 Gig+ svc; $10/mo for lower speeds or add’l devices. Regular rates apply after promotion ends. Price reflects autopay & e-bill discount for enrolling in autopay & e-bill with ACH. Valid email & enrollment required. Discount is applied within 3 bill cycles and ends if autopay or e-bill is canceled, services change, or the account is not in good standing. ^Ltd-time offer; subj. to change. Free mobile offer = 1 Unlimited line w/ monthly credit for 12 mos from activation. Std rates apply after promo or if qualifying svcs not maintained. Limit 1 free line/account; not valid on existing lines. Add’l lines avail. at extra cost. Astound Mobile req’s Astound Internet service for activation. Max 5 lines. Equip., intl./roaming charges, taxes, fees extra & may change. Astound not liable for svc disruptions or outages. Higher rate applies if Internet not maintained. Mobile svc only in Astound areas. Pricing subj. to change. Data may slow during congestion. After 20GB, Unlimited plans slow to 768 Kbps; 1.5GB/3GB plans capped. No rollover; add’l data $10/GB. Coverage varies. Some features may require specific plans. Mobile svc includes BIAS w/ data, voice, texts & SMS. Other restrictions may apply. See astound.com/mobile for details. A one-time activation fee of $14.99 (in addition to any installation fees) will be charged. WA RESIDENTS: unless otherwise specified, price does not include 2% Regulatory Administration Fee. Cust. responsible for any accrued charges. Subj. to credit check. Not all svcs/speeds avail. in all areas. 30-Day Money-Back Guarantee for new residential customers who cancel within 30 days of install. Max refund = 1 month’s recurring service & equip. fees. Refund issued within 60 days if all conditions met. Excludes usage-based fees. ©2026 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA. All svcs are governed by Astound Customer Terms & Conditions found at astound.com/policies-disclaimers. © 2026 Radiate HoldCo, LLC d/b/a Astound Broadband. All rights reserved.

Price for Life locks in your monthly service rate for as long as you maintain the same qualifying internet service without changes, downgrades, or disconnection. Additional fees, equipment charges, taxes, surcharges, and discounts are subject to change and are not guaranteed for life.