How to check your IMEI number
What is an IMEI?
An IMEI is your phone’s unique identifier that allows us to check if you can bring your phone to Astound Mobile by verifying that your device is compatible with our mobile network.
Follow these steps for an IMEI check.
Let's check your current phone's compatibility.
Finally, we'll need your phone's IMEI number to determine if it's compatible with our network:
Your phone is compatible with our network and eSIM supported and Physical SIM supported.
It doesn't look like your device is compatible with our network.
We were unable to determine your device's compatibility. You may continue placing your order.
How to locate your IMEI
If you have an iPhone, follow these steps to look up the IMEI on your device:
Step 1: Go to Settings > General and tap About.
Step 2: Scroll down to find the IMEI/MEID, and ICCID
If you have an Android, follow these steps to look up the IMEI on your device:
Dial *#06# in your keypad and your IMEI will display.
Or check through settings:
Step 1: Navigate to Settings and then tap About phone.
Step 2: Details about your phone number, IMEI, model number, and serial number will be displayed on-screen.
Checking for device compatibility
Use the Astound Mobile phone compatibility tool above and enter your IMEI when prompted.
Once you enter your IMEI, you will receive these results:
• Your phone is compatible
This is great news. You are able to continue down the activation process with your device. Welcome to Astound Mobile!
• Your phone is not compatible
If you received this message, it unfortunately means that your phone isn’t compatible with the network.
• Your phone is compatible, but locked
If your device is still locked, and you have paid off the balance, call your carrier and request for the device to be unlocked.
Frequently Asked Questions
How do I find my device’s IMEI number?
For most devices, the IMEI number can be located by following the steps below.
- From your device’s home screen, select “Settings”
- Select “General.”
- Select “About.”
- Scroll down to the IMEI, ESN or MEID number.
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