Connecting you to astounding possibilities
The Astound brand
Our mission statement starts with taking care of each other to make sure every one of our employees has what they need to take care of you.
The bottom line is that if our customers don’t enjoy it, it’s not worth building. We’re constantly improving our services to provide the best experience you’ve ever had.
Astound Broadband powered by Grande Cares Club
Grande employees have helped distribute $3.0 million to the local Texas communities where we live and serve. Our community involvement is based on our pledge to be here for our customers and communities. As Texans, we take this pledge seriously and strive to make a positive impact by contributing to organizations that help our neighborhoods, children and adults in need, thrive.
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Frequently asked questions
Who is Astound Broadband?
Astound Broadband is the sixth largest telecommunications provider, serving eight of the top ten metro markets in the United States providing critical infrastructure to local communities. The company offers residential, business and enterprise class broadband Internet, telephone and cable TV services using their own fiber-rich network. Astound Broadband serves over one million customers in California, Illinois, Massachusetts, Oregon, New York, Pennsylvania, Texas, the DC metro area, and Washington State. Astound Broadband reflects both the evolution of the company as well as its vision for the future.
What companies are part of Astound Broadband?
In January 2022, the company announced its regional divisions would become Astound Broadband:
- RCN Corporation — becomes Astound Broadband powered by RCN
- Grande Communications — becomes Astound Broadband powered by Grande
- Wave Broadband — becomes Broadband powered by Wave
- enTouch Systems — becomes Astound Broadband powered by enTouch
- Digital West — becomes Astound Business Solutions powered by Digital West
How long has Astound Broadband been around?
Astound Broadband has been a part of your community for years—with award-winning* internet service and 24/7 local customer support. We put our customers first in everything we do. Our goal is to astound you every day… that’s why RCNWaveGrandeenTouch is now Astound Broadband powered by RCNWaveGrandeenTouch.
*A trademark of Ziff Davis, LLC. Used under license; Where Available. Reprinted with permission. ©2021 Ziff Davis, LLC. All Rights Reserved.
What services does Astound Broadband offer?
*Internet download speeds may vary and are not guaranteed. Certain equipment may be required to receive advertised speeds. Observed speeds may vary based on device connection & other factors outside of Astound’s control. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. See astound.com/yourspeed for why speeds may vary. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Modem required for internet service. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.
Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.
A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission, where available. ©2022 Ziff Davis, LLC. All Rights Reserved.