DMCA policy and procedure

RCN TELECOM SERVICES, LLC is committed to complying with U.S. copyright and related laws. RCN Telecom Services, LLC reserves the right to terminate, in appropriate circumstances, the service provided to any customer or user in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws and regulations. RCN Telecom Services, LLC will terminate the subscriptions of repeat copyright infringers. RCN Telecom Services, LLC’s copyright compliance policies do not affect any other rights RCN Telecom Services, LLC may have under law or contract.

DMCA NOTIFICATION
If you are a copyright owner or an agent of a copyright owner and you believe that your rights under U.S. copyright law have been infringed, you may submit a Notification pursuant to the DMCA. After receiving a compliant Notification regarding infringing material residing on RCN Telecom Services, LLC’s network(s), RCN Telecom Services, LLC will, to the extent required by applicable law, remove or disable access to the material that is alleged to be infringing and take reasonable steps to promptly notify the subscriber that RCN Telecom Services, LLC has removed or disabled access to the material.

Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to RCN Telecom Services, LLC, the alleged infringer, and the alleged copyright owner for damages incurred as a result of the misrepresentation.

You may direct DMCA Notifications to RCN Telecom Services, LLC’s Designated Agent using the following information:

Designated Agent: Peter Jacoby
Email: abuse@rcn.com
Address: 956 Massachusetts Avenue, Arlington, MA 02476
Telephone number: 844-726-1881

To submit a compliant Notification, you must provide the following required information in writing (see 17 U.S.C. § 512(c)(3)):

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single Notification, a representative list of such works at that site.
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
4. Information reasonably sufficient to permit RCN Telecom Services, LLC to contact you, such as an address, telephone number, and, if available, an email address at which you may be contacted.
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the Notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

NOTIFICATION REQUIREMENT:
RCN requires that each notification be in a PGP format or a compatible standard and must be digitally signed to verify the identity of the sender.

PUBLIC KEY INFORMATION FOR DONOTREPLY@RCN.COM:

-----BEGIN PGP PUBLIC KEY BLOCK-----
Version: GnuPG v2
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=tA2w
-----END PGP PUBLIC KEY BLOCK-----

COUNTER NOTIFICATION
If you receive notice that material has been removed, or access to it has been disabled, as a result of a DMCA Notification, you may file a Counter Notification with RCN Telecom Services, LLC’s Designated Agent.

To be effective, a Counter Notification must be in writing and must include the following information:

1. A physical or electronic signature of the subscriber.
2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or access to it was disabled as a result of mistake or misidentification of the material to be removed or disabled.
4. The subscriber’s name, address, and telephone number, and a statement that the subscriber consents to jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided the Notification or an agent of such person.

After receiving a compliant Counter Notification, RCN Telecom Services, LLC will forward a copy of the Counter Notification to the Copyright Owner. If the Copyright Owner informs RCN Telecom Services, LLC that it has initiated an action seeking a court order against the subscriber, RCN Telecom Services, LLC will take no additional action, and any accused infringing material will continue to be blocked until that action is resolved. If RCN Telecom Services, LLC does not receive notice from the Copyright Owner that an action has been initiated against the accused subscriber, RCN Telecom Services, LLC will inform the subscriber that any removed material may be replaced by the subscriber, and RCN Telecom Services, LLC will take steps to restore access to any blocked materials.

NOTE: The information on this page is provided to you for informational purposes only, and is not intended as legal advice. If you believe your rights under U.S. Copyright law have been infringed, you should consult an attorney.

FAQs

EN-TOUCH SYSTEMS, INC. is committed to complying with U.S. copyright and related laws. En-Touch Systems, Inc. reserves the right to terminate, in appropriate circumstances, the service provided to any customer or user in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws and regulations. En-Touch Systems, Inc. will terminate the subscriptions of repeat copyright infringers. En-Touch Systems, Inc.’s copyright compliance policies do not affect any other rights En-Touch Systems, Inc. may have under law or contract.

DMCA NOTIFICATION
If you are a copyright owner or an agent of a copyright owner and you believe that your rights under U.S. copyright law have been infringed, you may submit a Notification pursuant to the DMCA. After receiving a compliant Notification regarding infringing material residing on En-Touch Systems, Inc.’s network(s), En-Touch Systems, Inc. will, to the extent required by applicable law, remove or disable access to the material that is alleged to be infringing and take reasonable steps to promptly notify the subscriber that En-Touch Systems, Inc. has removed or disabled access to the material.

Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to En-Touch Systems, Inc., the alleged infringer, and the alleged copyright owner for damages incurred as a result of the misrepresentation.

You may direct DMCA Notifications to En-Touch Systems, Inc.’s Designated Agent using the following information:

Designated Agent: Lamar Horton
Email: abuse-entouch@eng.rcn.net
Address: 11011 Richmond Ave., Suite 400, Houston, TX 77042
Telephone number: 888-340-0041

To submit a compliant Notification, you must provide the following required information in writing (see 17 U.S.C. § 512(c)(3)):

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single Notification, a representative list of such works at that site.
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
4. Information reasonably sufficient to permit En-Touch Systems, Inc. to contact you, such as an address, telephone number, and, if available, an email address at which you may be contacted.
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the Notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

NOTIFICATION REQUIREMENT:
EnTouch requires that each notification be in a PGP format or a compatible standard and must be digitally signed to verify the identity of the sender.

PUBLIC KEY INFORMATION FOR NO-REPLY@ENTOUCHSYSTEMS.NET:

-----BEGIN PGP PUBLIC KEY BLOCK-----
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=y7Nu
-----END PGP PUBLIC KEY BLOCK-----

COUNTER NOTIFICATION
If you receive notice that material has been removed, or access to it has been disabled, as a result of a DMCA Notification, you may file a Counter Notification with En-Touch Systems, Inc.’s Designated Agent.

To be effective, a Counter Notification must be in writing and must include the following information:

1. A physical or electronic signature of the subscriber.
2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or access to it was disabled as a result of mistake or misidentification of the material to be removed or disabled.
4. The subscriber’s name, address, and telephone number, and a statement that the subscriber consents to jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided the Notification or an agent of such person.

After receiving a compliant Counter Notification, En-Touch Systems, Inc. will forward a copy of the Counter Notification to the Copyright Owner. If the Copyright Owner informs En-Touch Systems, Inc. that it has initiated an action seeking a court order against the subscriber, En-Touch Systems, Inc. will take no additional action, and any accused infringing material will continue to be blocked until that action is resolved. If En-Touch Systems, Inc. does not receive notice from the Copyright Owner that an action has been initiated against the accused subscriber, En-Touch Systems, Inc. will inform the subscriber that any removed material may be replaced by the subscriber, and En-Touch Systems, Inc. will take steps to restore access to any blocked materials.

NOTE: The information on this page is provided to you for informational purposes only, and is not intended as legal advice. If you believe your rights under U.S. Copyright law have been infringed, you should consult an attorney.

FAQs

Grande Communications Networks, LLC is committed to complying with U.S. copyright and related laws. Grande Communications Networks, LLC reserves the right to terminate, in appropriate circumstances, the service provided to any customer or user in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws and regulations. Grande Communications Networks, LLC will terminate the subscriptions of repeat copyright infringers. Grande Communications Networks, LLC’s copyright compliance policies do not affect any other rights Grande Communications Networks, LLC may have under law or contract.

DMCA Notification
If you are a copyright owner or an agent of a copyright owner and you believe that your rights under U.S. copyright law have been infringed, you may submit a Notification pursuant to the DMCA. After receiving a compliant Notification regarding infringing material residing on Grande Communications Networks, LLC’s network(s), Grande Communications Networks, LLC will, to the extent required by applicable law, remove or disable access to the material that is alleged to be infringing and take reasonable steps to promptly notify the subscriber that Grande Communications Networks, LLC has removed or disabled access to the material.

After receiving Notifications regarding repeated infringement through unauthorized file sharing, including peer-to-peer file sharing, relating to a specific subscriber account, Grande Communications Networks, LLC will take action to prevent repeated infringement. Such action mayinclude temporary or permanent termination of the subscriber account.

Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to Grande Communications Networks, LLC, the alleged infringer, and the alleged copyright owner for damages incurred as a result of the misrepresentation.

You may direct DMCA Notifications to Grande Communications Networks, LLC’s Designated Agent using the following information:

Designated Agent: Lamar Horton
Email: dmca@mygrande.com
Address: 401 Carlson Circle, San Marcos, TX 78666
Telephone numbers: (866) 659-4562 – for Residential account assistance
(866) 545-0045 – for Commercial account assistance

To submit a compliant Notification, you must provide the following required information in writing (see 17 U.S.C. § 512(c)(3)):

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single Notification, a representative list of such works at that site.
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
4. Information reasonably sufficient to permit Grande Communications Networks, LLC to contact you, such as an address, telephone number, and, if available, an email address at which you may be contacted.
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the Notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

NOTIFICATION REQUIREMENT:
Grande requires that each notification be in a PGP format or a compatible standard and must be digitally signed to verify the identity of the sender.

PUBLIC KEY INFORMATION FOR DMCA@MYGRANDE.COM:

-----BEGIN PGP PUBLIC KEY BLOCK----- 
Version: GnuPG v2

mQENBFic1IkBCAC9GDEkQt/UGD0qTCnGDwoN2lt1PBYL4vAYJqTCtehn4p0IOiGq 
rNd8ysloyAzhA5kHjTL6NPeANYR/DPbxibQu5cUrSeV82fTsmp8noAc95CxfsKMP 
ZNQ0iqPgY6AEtjr6v+7RjC4k9Zas3bHD9GV45oaOVuTmuYwRlfE+FfJMwdbqS+Zb 
9uRqMcl9/9ZAFmrag/jqNijdV9pfIFXKOODY7B5RfN4l032BkGBi9d8y7AALDxf3 
lqhPomuy5qTcLw1Qsv2omsLaxnRl87dJOK5sHs5jMotKqcGKr+AF94+ZqYC037/J 
D7EOF1W4PScwqorMF4WEgrSm7bO2ucsxMVmPABEBAAG0U0dyYW5kZSBETUNBIChQ
R1AgS2V5IGZvciBETUNBIG5vdGljZXMgdG8gR3JhbmRlIENvbW11bmljYXRpb25z 
KSA8ZG1jYUBteWdyYW5kZS5jb20+iQE5BBMBCAAjBQJYnNSJAhsDBwsJCAcDAgEG
FQgCCQoLBBYCAwECHgECF4AACgkQJxsu+wDw/1Dh+wf9ENUKF1Wk5y2ZPHmWfItD 
Wg9L+VpXtm6Ratgg42xAU009/cVHlz6UXWGVdNWPEWE9UWLF0MQPm2x+5OEhJobH
w9IhP+X0UVRGfv9hI+h54cxSrudh6n113PibsxvrPxSKWEQcYx9r07uI7On21Vmn 
sw0o2JlLwxGvg2rgrgnTQoyW8KX8XBmXxtT5C2paz+PH2A9+DV6a5dbuIUibuaiP 
NPxoOyfdjYydu01l6iagfzN9gBr2bMQDGQoi6ZMZ0XCE+zxxv/usZQTv4bNU+CtI 
eZD0otPr7z7sbIjo8VmBC+jeqCqH1Z/T8wtjHpY0f5R5QY5Kpe0YWQh9Q8N3t3pi 
BbkBDQRYnNSJAQgA5vRZxBGOZUcXfxlI7Rs2QdeLFcRunfv6EOFj4ko+3j+cgwb8 
UEkTKa0mcC358GokLFGROKbg5/DyamiOotcvGRKLDEs9HnK41z6dlzRDJVy8DUrL 
jaMml+x6NWVLe3oC6oK0qHTz2E2Vxu36B0QXNYm2Aj/L3eq/e6Ddom4pX9796e0f 
a5dho3ZyX9JfcVS3ebkt9Kz3pzizSTcmz7RNU3Hg2LFmyux4U0Yj4V+AQnpHlG4z 
r6OKgPG0L942BzE4Kx40TiOX8hQSU7n15cjS/krtO4MB9hf0z4NRf1SSVza244dH 
axm6+kVL6Ab/EVW6XwkbHLAb3u0IgJrQ1wgRPwARAQABiQEfBBgBCAAJBQJYnNSJ 
AhsMAAoJECcbLvsA8P9Q25gH/ilnKo4IHTlzh0am8OH5gyVzboiFlepqNuEn6Ypa 
3tsoMI7a5JFImQkDiEGqvbkqkXoJGW8LiUi0n2zpf9u8s21TrIUMb0Vc02YNg3Hh 
C8bx4QLWQPW+SwrI8+60lT3f1e4PoYcxntH0mbx5zNDLjvu0bwuEn4IAPxbVJCxG
GseHrRIBDCM9ucc+Qsv6MN70w3i1FyYJJcsAWZWVf2/mffXj4o4C5p3uF2yVxoYU 
DjI4bGtLrO/wJW9Mt5nk2USewfppBk5Oy5It6uYq1x0yt2oVt3wYGO2oLBe4hHdl 
dq0CCVXrvz1ugLE7LAfS/26LBPn3fxwaxytjOdIqBc6ik/s=
=U8P3
-----END PGP PUBLIC KEY BLOCK-----

Counter Notification

If you receive notice that material has been removed, or access to it has been disabled, as a result of a DMCA Notification, you may file a Counter Notification with Grande Communications Networks, LLC’s Designated Agent.

To be effective, a Counter Notification must be in writing and must include the following information:

1. A physical or electronic signature of the subscriber.
2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or access to it was disabled as a result of mistake or misidentification of the material to be removed or disabled.
4. The subscriber’s name, address, and telephone number, and a statement that the subscriber consents to jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided the Notification or an agent of such person.

Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to Grande Communications Networks, LLC, the alleged infringer, and the alleged copyright owner for damages incurred as a result of the misrepresentation.

After receiving a compliant Counter Notification, Grande Communications Networks, LLC will forward a copy of the Counter Notification to the Copyright Owner. If the Copyright Owner informs Grande Communications Networks, LLC that it has initiated an action seeking a court order against the subscriber, Grande Communications Networks, LLC will take no additional action, and any accused infringing material will continue to be blocked until that action is resolved. If Grande Communications Networks, LLC does not receive notice from the Copyright Owner that an action has been initiated against the accused subscriber, Grande Communications Networks, LLC will inform the subscriber that any removed material may be replaced by the subscriber, and Grande Communications Networks, LLC will take steps to restore access to any blocked materials.

Note: The information on this page is provided to you for informational purposes only, and is not intended as legal advice. If you believe your rights under U.S. Copyright law have been infringed, you should consult an attorney.

FAQs

WAVEDIVISION HOLDINGS, LLC is committed to complying with U.S. copyright and related laws. WaveDivision Holdings, LLC reserves the right to terminate, in appropriate circumstances, the service provided to any customer or user in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws and regulations. WaveDivision Holdings, LLC will terminate the subscriptions of repeat copyright infringers. WaveDivision Holdings, LLC’s copyright compliance policies do not affect any other rights WaveDivision Holdings, LLC may have under law or contract.

DMCA NOTIFICATION
If you are a copyright owner or an agent of a copyright owner and you believe that your rights under U.S. copyright law have been infringed, you may submit a Notification pursuant to the DMCA. After receiving a compliant Notification regarding infringing material residing on WaveDivision Holdings, LLC’s network(s), WaveDivision Holdings, LLC will, to the extent required by applicable law, remove or disable access to the material that is alleged to be infringing and take reasonable steps to promptly notify the subscriber that WaveDivision Holdings, LLC has removed or disabled access to the material.

Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to WaveDivision Holdings, LLC, the alleged infringer, and the alleged copyright owner for damages incurred as a result of the misrepresentation.

You may direct DMCA Notifications to WaveDivision Holdings, LLC’s Designated Agent using the following information:

Designated Agent: David von Moritz
Email: dmcanotice@wavebroadband.com
Address: 3700 Monte Villa Pkwy, Bothell, WA 98021
Telephone number: 1-833-418-0045

To submit a compliant Notification, you must provide the following required information in writing (see 17 U.S.C. § 512(c)(3)):

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single Notification, a representative list of such works at that site.
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
4. Information reasonably sufficient to permit WaveDivision Holdings, LLC to contact you, such as an address, telephone number, and, if available, an email address at which you may be contacted.
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the Notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

NOTIFICATION REQUIREMENT:
Wave requires that each notification be in a PGP format or a compatible standard and must be digitally signed to verify the identity of the sender.

PUBLIC KEY INFORMATION FOR NOREPLY@WAVEBROADBAND.COM:

-----BEGIN PGP PUBLIC KEY BLOCK-----
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=XbcW
-----END PGP PUBLIC KEY BLOCK-----

COUNTER NOTIFICATION
If you receive notice that material has been removed, or access to it has been disabled, as a result of a DMCA Notification, you may file a Counter Notification with WaveDivision Holdings, LLC’s Designated Agent.

To be effective, a Counter Notification must be in writing and must include the following information:

1. A physical or electronic signature of the subscriber.
2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or access to it was disabled as a result of mistake or misidentification of the material to be removed or disabled.
4. The subscriber’s name, address, and telephone number, and a statement that the subscriber consents to jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided the Notification or an agent of such person.

NOTE: The information on this page is provided to you for informational purposes only, and is not intended as legal advice. If you believe your rights under U.S. Copyright law have been infringed, you should consult an attorney.

FAQs