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Indiana Storm Warning

We are prepared for a winter storm approaching Evansville, Friday 1/22 into Sunday 1/25. Weather reports predict snow accumulations and below freezing temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured, we will be working to manage your service needs during this event. More

Illinois Storm Warning

We are prepared for the extreme cold watch approaching Chicago, Friday 1/23 into Saturday 1/24. Weather reports predict dangerously cold wind chills and below freezing temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured, we will be working to manage your service needs during this event. More

Texas Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact Texas beginning Friday, 1/23 and continuing into Sun, 1/25, bringing snow accumulations, damaging ice, and gusty winds. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • Dallas Metro Area: The Lewisville retail store will close early Friday, 1/23 at 3:00 PM and will be closed on Monday, 1/26.
  • Belton/Temple/Waco Area: The Belton and Waco retail stores will have a delayed opening at 12 PM on Monday, 1/26.
  • Midland-Odessa Area: The Odessa retail stores will have a delayed opening at 12:00 PM on Monday, 1/26.
  • Brownwood: The Brownwood retail store will have a delayed opening at 12:00 PM on Monday, 1/26.
  • Austin Metro Area: The Austin and San Marcos retail stores will have a delayed opening at 12:00 PM on Monday, 1/26.

More

DC Metro Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact the D.C. Metro beginning on Saturday, 1/24 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • DC Metro Area: The DC Metro area customer center will have a delayed opening at 12 PM on Monday, 1/26.

More

Pennsylvania Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact eastern Pennsylvania beginning on Sunday morning, 1/25 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • Bethlehem and NEPA Area: The Bethlehem and Pittston customer centers will have a delayed opening at 12 PM on Monday, 1/26.

More

New York Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact New York beginning on Saturday, 1/24 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • New York: The New York customer center will have a delayed opening at 12 PM on Monday, 1/26.

More

Massachusetts Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact Massachusetts beginning on Sunday morning, 1/25 and continuing into Mon, 1/26, with the potential of significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • Boston Area: The Boston area customer centers will be closed on Monday, 1/26.

More

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RCN2GO & Grande2GO TV Apps

At Astound Broadband our goal is to provide options for the latest technology along with a TV experience that gives you choice and control over how you watch your favorite content. From time to time, as technology evolves, older products and services are no longer able to be supported.

As of June 1, 2023, RCN2Go and Grande2GO are no longer available for use.

This change is due to our technology partner no longer providing support for the web interface or the mobile application.

The good news is you can still watch the content you want on the go.

What does this mean for my TV service?

You will continue to have access to TV Everywhere content. You will need download or view content through the individual network apps – apps like NBC, TBS, ESPN or other popular networks you watch regularly.

You will use your RCN2Go or Grande2GO login and password to access the content. There is no impact to your channel lineup, on demand library, or any set-top boxes within your home.

You will no longer be able to remotely schedule DVR recordings through these apps.

Is there another app available?

Our Astound TV+ app is available; however, you need our latest TV equipment to access it.

What equipment do I need to get the Astound TV+ app?

To access our Astound TV+ app, you’ll need our latest TV equipment.
 
Our latest TV equipment combines live TV, streaming apps, music, games, 4K, DVR, On Demand, voice remote and the latest TiVo® Experience — delivering a magical entertainment mix right to you.

How do I get new TV equipment?

You will need to reach out to us to review your existing TV package and equipment.
 
Feel free to chat with us here to talk about the options available. Click the chat bubble at the bottom right corner of this page.

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Don’t have a MyAstound Account?

Here’s how to register:

  1. Visit MyAstound Account Signup
  2. Fill in the registration form
  3. Have your Astound Account number handy – located on your bill

Looking for something else?

Check out Astound Support Center for all help and support related information.

Disclaimers

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.