Skip to content
Indiana Storm Warning

We are prepared for a winter storm approaching Evansville, Friday 1/22 into Sunday 1/25. Weather reports predict snow accumulations and below freezing temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured, we will be working to manage your service needs during this event. More

Illinois Storm Warning

We are prepared for the extreme cold watch approaching Chicago, Friday 1/23 into Saturday 1/24. Weather reports predict dangerously cold wind chills and below freezing temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured, we will be working to manage your service needs during this event. More

Texas Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact Texas beginning Friday, 1/23 and continuing into Sun, 1/25, bringing snow accumulations, damaging ice, and gusty winds. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • Dallas Metro Area: The Lewisville retail store will close early Friday, 1/23 at 3:00 PM and will be closed on Monday, 1/26.
  • Belton/Temple/Waco Area: The Belton and Waco retail stores will have a delayed opening at 12 PM on Monday, 1/26.
  • Midland-Odessa Area: The Odessa retail stores will have a delayed opening at 12:00 PM on Monday, 1/26.
  • Brownwood: The Brownwood retail store will have a delayed opening at 12:00 PM on Monday, 1/26.

More

DC Metro Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact the D.C. Metro beginning on Saturday, 1/24 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More

Pennsylvania Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact eastern Pennsylvania beginning on Sunday morning, 1/25 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More

New York Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact New York beginning on Saturday, 1/24 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More

Massachusetts Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact Massachusetts beginning on Sunday morning, 1/25 and continuing into Mon, 1/26, with the potential of significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More

Residential
Business Multifamily
1.800.427.8686
Support Webmail MyAstound Service Centers
Building your order...
+

Stay informed
with text alerts

  1. Home
    2. /
  2. Support
    3. /
  3. SMS Opt In

Now, you can sign up for text alerts – the quick and easy way to receive appointment reminders and payment confirmations.

Signing up for alerts is easy:

1. Log in

The first step is to log in to your account.

self care login screenshot
sms notification tab sms notification
sms enroll

2. Enroll

Enroll in SMS alerts by clicking ‘SMS Notifications’ and enter your mobile number.

You can change your preferences at any time to manage your alerts.

3. Confirm

A confirmation message will be sent via SMS text. Reply “Y” to confirm.

text from astound

Quick links

Technical help and support - Astound Broadband

Help &
support

Pay my bill
Payment centers
Welcome guide
More help & support
Contact us
Common questions - Astound Broadband

Related
topics

Billing
Internet
Mobile
TV
TiVo
Astound easy to understand bill icon

Policies &
agreements

Equipment return policy
Customer privacy policy
Terms & conditions
Internet acceptable use policy
View all policies and agreements

Looking for something else?

Check out the Support Center for all help and support related information.

Find your answers
Disclaimers

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.