Senior citizen discount

The Astound Senior Discount Program is a specialized regional discount designed to offer lower-cost TV or internet services to eligible older adults. It is not a single, uniform nationwide policy; rather, the specific discounts, age requirements and services covered depend entirely on the city or borough you live in.

To qualify for senior and low-income discounts at Astound, user must be 65 years of age or older, the primary account holder and submit proof of age alongside evidence of enrollment in specific government assistance programs

To verify eligibility for a senior citizen discount with Astound, user typically need to prove age and, location, income or participation in a qualifying government program.

No, the senior citizen discount is not available in all Astound service areas. Whether you can get a senior discount and what that discount actually covers depends entirely on the specific city, county, or state you live in.

It typically takes up to 14 business days to process an Astound senior citizen discount application once your form and required documentation are received.

Astound will notify you of your application status via email or telephone. If additional information or proof of eligibility is required, a representative will reach out to you directly

Yes, you generally need to re-verify your low-income or senior discount eligibility annually. Low-cost programs, such as Astound’s “Internet First Program” (which includes seniors receiving SSI) and the federally backed “Lifeline” telephone discount, require you to submit an annual renewal and provide updated documentation to continue receiving the service.

No, Astound generally does not allow you to combine or “stack” senior discounts with standard promotional offers.

If you need help with the Astound Senior Discount Form, you should contact their customer service department by calling 1-800-427-8686.