Skip to content
Building your order...
+
MyAstound Manage Your Account

Manage Your Account

with MyAstound

Get The Most From Your Astound Services

There’s a new way to log in to your self-care account. Visit my.astound.com then enter your current username and password. Make sure to save your login information directly on myastound.com and bookmark the page.

Not all features are available in all areas.

Enjoy all of the perks that come with your Astound subscription and open the door to more convenience.

Additional MyAstound Features

MyAstound Manage Your Billing

Manage Your Account & Billing

  • View your statement online.
  • Sign up for paperless billing.
  • Set recurring bill payments or check payment status.
  • Access Astound phone features, voicemail and call logs.
MyAstound PC Update Your Information

Update Your Information

  • You can update your contact email address
  • Update password and security information
  • Request to have your bill sent to a different address
laptop icon

Don’t have a MyAstound Account?

Here’s how to register:

  1. Visit MyAstound Account Signup
  2. Fill in the registration form
  3. Have your Astound Account number handy – located on your bill.

Frequently Asked Questions

Please go to my.astound.com for all account management needs moving forward.
Once you login for the first time, you can save your information and bookmark the page.

No, your username and password will remain the same.

No worries. Simply click “forgot username or password”. You will be asked to enter your account number, followed by answering the security questions you previously selected OR entering the six digit PIN listed on your most recent bill. Once submitted, you will receive an email with your username and a link to reset your password.

Not at this time. You will continue to select your original provider, RCNGrande CommunicationsenTouch SystemsWave Broadband.

Yes, your current username and login will continue to work for Astound TV+ as well as other TV Everywhere apps you may use to access content online and on the go.

(Astound TV+ access depends upon video equipment and services subscribed to. Customers must have at least one IPTV set-top box and Astound Internet to access Astound TV+).

As we are now Astound Broadband, we are updating our tools with our new name and look. You will still be able to access the great features you are currently using like managing your bill and accessing other helpful links.

Give us a call at 1.800.427.8686. We are here to help.

Looking for something else?

Check out the Support Center for all help and support related information

Disclaimers

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.

Availability of streaming content from third-party sources is subject to change and certain third-party fees may apply. Separate streaming membership is required for these services (and sold separately). Access to Amazon Prime Video, Netflix, Hulu, Sling TV, FuboTV and other streaming services requires compatible TiVo equipment and Astound Internet service.