Why choose Astound Phone?
Crystal-clear calls, solid reliability, and a full suite of features that make working from home and staying in touch easier than ever. Astound’s nationwide calling phone plan gives you the quality, convenience, security and value you should expect from a full-feature home phone service. Get peace of mind of being reachable when you need it most.
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Say bye-bye to robo-calls
Block unwanted calls from telemarketers and robo-callers with Nomorobo – which uses a list of phone numbers from the FCC Do Not Call list to block suspected calls.
*Not all phone features are available in all areas.
Benefits that have everyone talking
Privacy
Eliminate telemarketing calls
Freedom
Flexibility in calling, voicemail and more
Quality sound
Crystal clear connections run on advanced phone networks
Safety first
Emergency/911 foundation when needed
Economical
Low cost plans with no contracts
International calling
Connect to over 200 countries
See it all in the app
See who called, manage your preferences, and receive notifications from any of your devices, anwhere you’re travelling.
Take calls on whichever line you want
The Simultaneous Ring feature – we call it SimRing – puts incoming calls through to your cell phone or work phone, so you can take them on whichever line you choose.
*Not all phone features are available in all areas.
Keeping community connected
Since 1985, the Lifeline program has provided a discount on phone service for qualifying low income consumers to ensure that all Americans have the opportunities and security that phone service brings.
*Available in select areas.
Frequently asked questions
Does Astound Broadband offer unlimited calling plans in New York?
Yes. With Astound Nationwide Calling phone plan you can make as many local or long-distance calls as you want, for a flat monthly rate.
Does Astound offer international calling plans in New York?
Yes. There are three options for international calling plans. Global Saver Calling Plan has capped number of calling minutes and you choose when and where you want to call. The MiTelefono plan offers calling to 23 Latin American countries. Per-Minute International Calling covers over 200 countries with affordable calling rates.
Is there a minute cap on calling?
No. For Astound Broadband’s Nationwide Calling Plan, there is no cap on your calls within the United States.
Robo calls are horrible! How do I get rid of robo calling?
Spam or robo-callers are a real problem. Block unwanted calls with Nomorob feature. This feature uses a list of phone numbers from the FCC Do Not Call list to block suspected calls.
Is home phone worth it for working from home or telecommuting?
Enjoy the crystal-clear and reliable connections you get from a landline and the convenience and control you get with the most popular and useful features at your fingertips.
Can I take my calls on the road when away from my home office?
Yes. With the Simultaneous Ring feature incoming calls can simultaneously ring to multiple phone numbers so you can take calls from anywhere on any phone you want.
How do I control the settings of my home phone?
It’s easy to set-up and control your home phone settings. Manage your home phone settings all from your smart devices, or online with your computer, from anywhere. See who called, listen to voice mail, set call preferences, receive notifications, manage contacts and much more.
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When calling the Bahamas, Bermuda, Jamaica, Trinidad/Tobago and the Dominican Republic, dial 1 + Area Code + the number.
When calling all other countries, dial 011 + Country Code + Phone Number
*The availability of services, pricing and offerings displayed on www.astound.com are for residential NEW Astound customers only. Commercial and business pricing and service offerings differ. Other restrictions may apply. Service offerings are contingent upon Astound verification that the specific address covered by the service request is an Astound serviceable location. Prices do not include taxes, franchise fees or other surcharges. Learn more about taxes and surcharges. Services and pricing are subject to change. All prices exclude taxes, surcharges, fees and equipment. At the end of your promotional period, standard rates apply. Services are subject to Astound’s customer terms and conditions, online shopping terms and conditions, and other applicable terms and conditions.
Not all phone services are available in all areas. Calls to international countries will be rated on a per-minute basis. Astound does not provide Caller ID equipment. Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. Other restrictions may apply.
*Internet speeds may vary and are not guaranteed. Observed speeds may vary based on device connection and other factors outside of Astound’s control. All advertised speeds are up to the stated speeds and are not guaranteed. Certain equipment may be required to reach advertised speeds. See astound.com/yourspeed for why speeds may vary. To view Astound’s FCC Network Management Disclosure see astound.com/policies-disclaimers. Modem required for internet service. Limited time offer, subject to change without notice. Promotional pricing valid for 24 months from service start date, subject to change thereafter. Offer includes a $5/mo discount for enrollment in both automatic payments (autopay) and paperless billing (e-bill); valid email address required. Must enroll in e-bill and paperless billing within 30-days of placing the order. Without enrollment, the monthly service charge automatically increases by $5/mo. Discount appears on bill within 1-2 bill cycles after enrolling. If either auto-pay or e-bill is cancelled, services are changed, or account is not in good standing, then the $5/mo discount may be discontinued. Modem and standard Wi-Fi equipment included. Free month(s) is applied to month 2 and/or month 5 of the promotion. Number of free months offered varies. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. A one-time activation fee of $9.99 (in addition to any installation fees) will be charged. Offer available to residential services only; commercial and business pricing and service offerings differ. Offer valid only for new customers or previous customers with account in good standing who have not had Astound service within the last 60 days. Non-standard installation may require additional outlet and fees. Any additional services, equipment, premium channels and other tiers of service are subject to an additional charge and regular increases. Visit astound.com/fees for info about fees and taxes. All services are governed by the Astound Customer Terms & Conditions that can be found at astound.com/official-notice. Not all services and speeds are available in all areas. Next day installation is not guaranteed. Availability varies by market and is limited to availability of appointments during normal business hours Monday-Saturday. Other restrictions may apply. **A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission. Where available. © 2022 Ziff Davis, LLC. All Rights Reserved. All names, logos, images and service marks are property of their respective owners. Visit astound.com/policies-disclaimers for additional terms and conditions. © 2023 RCN Telecom Services New York, LLC. All rights reserved.
Offer includes a $5/mo discount for enrollment in both automatic payments (autopay) and paperless billing (e-bill); valid email address required. Must enroll in e-bill and paperless billing within 30-days of placing the order. Without enrollment, the monthly service charge automatically increases by $5/mo. Discount appears on bill within 1-2 bill cycles after enrolling. If either auto-pay or e-bill is cancelled, services are changed, or account is not in good standing, then the $5/mo discount may be discontinued.
Purchase of 1.2 Gig Internet to get HBO MAX included for 12 months. Does not include access to HBO linear service. After promotional term ends, HBO MAX will go to the regular subscription rate (currently $14.99/mo). Access HBO MAX through HBO MAX app on compatible devices (sold separately) or on HBOMAX.com using a compatible browser. Downgrading to a lower speed will forfeit the promotion and subscribers will be required to pay the regular subscription rate (currently $14.99/mo) or cancel the subscription to HBO MAX. HBO MAX is used under license.
Customer must sign up for Internet services, be active and in good standing 90 days after installation to remain eligible for gift card. Fulfillment of gift card by Astound Broadband will occur within 120 days of installation date via email to customer’s preferred email address listed on account.
Applies to Residential services only; commercial and business pricing and service offerings differ.
Offer valid only for new residential Astound powered by RCNWaveGrandeenTouch customers or previous customers with account in good standing who have not had our service within the last 60 days.
Additional fees apply for taxes, surcharges, equipment, activation and installation that are not included as part of the package and are subject to change. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. Any additional services, such as equipment, add-on channels and other tiers of service are subject to an additional charge and regular increases. Visit www.astound.com/official-notice for additional terms and conditions. Other restrictions may apply.
Astound TV requires Astound internet service of at least 100 Mbps and an Astound TV box. Astound TV boxes are $5/mo. each. An HDMI-capable TV is required for Astound TV service and one HDMI output must be available to connect to your Astound TV box. Cloud DVR is not available on all equipment types. Basic Cloud DVR tier (125 hours) is included with select TV equipment at no extra cost and recordings will be saved for up to 90 days or until space is needed. Astound TV+ app requires compatible device, internet service, at least one Android set-top box rental and TV subscription from Astound. Some features and functions may not be available out of the home. Astound TV+ cannot be streamed outside of the United States. Other restrictions apply. TV rates subject to change. Visit astound.com/rates for more detail.
Astound TV+ app requires compatible device, internet service, at least one Astound TV box rental and TV subscription for in-home use. Content restrictions may apply. Maximum combined 5 simultaneous Live TV and/or DVR streams per account. Access to cloud DVR only available for residential customers. The ability to stream content out-of-home may be limited and is dictated by the content provider. TV programs cannot be streamed outside of the United States.
WA RESIDENTS: unless otherwise specified, pricing does not include a 2% Regulatory Administration Fee.
Pricing does not include a 2% Regulatory Administration Fee.Whole Home WiFi: Activation and installation not included. Up to $12.95 per month includes 1 eero base and 1 eero beacon/device. Each additional eero device beyond that is $5.00 per month, per device. ©2023 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA.
TiVo features require compatible TiVo device, internet service connection and TV subscription. Start over feature only available up to 3 days. The ability to “start over” or “catch up” may vary by network and is dictated by the content provider. Fast forwarding may be disabled on some shows and is controlled by the content provider. Consider setting a OnePass to record a series to allow for fast forwarding in the future. Cloud DVR is not available on all equipment types. Basic Cloud DVR tier (125 hours) is included with select TV equipment at no extra cost and recordings will be saved for up to 90 days or until space is needed. Most recent recordings will replace older recordings after the 125 hours limit is reached. Upgrade to the Enhanced Cloud DVR tier for an additional $9.99/mo. for 12 months for 250 hours of storage and recordings saved for up to 365 days or until space is needed. Most recent recordings will replace older recordings after the 250 hours limit is reached. Regular rate of $11.99/mo. applies for the Enhanced Cloud DVR tier after the promotional period. ©2023 Xperi. All rights reserved. TiVo and the TiVo logo are registered trademarks of TiVo Brands LLC. All other trademarks and content are the property of their respective owners. Other restrictions apply.