The ultimate guide to switching from AT&T to Astound Mobile

Whether you’re a single user looking for flexibility or a family managing multiple lines, Astound keeps your costs predictable with simple pricing and transparent discounts. No long-term contracts, hidden fees or surprises. It’s everything you expect from a major carrier, just simpler, more transparent and built to fit the way you connect.

Astound Mobile plans are designed for flexibility. Just check our terms. With no mandatory contracts, no early termination fees and no device financing obligations, you can change, upgrade or cancel month-to-month as your needs evolve, without worrying about hidden penalties or surprise charges.

Astound offers two straightforward data tiers: Unlimited and By the Gig. Go Unlimited to avoid overages and enjoy worry-free streaming and browsing or choose a By the Gig plan to pay only for the data you use; ideal for light or moderate users. Astound also lets you mix and match plan types across multiple lines, giving families the flexibility to choose the data amount that fits each person’s needs.

When you combine Astound Mobile with qualifying Astound internet service, you unlock exclusive savings and limited-time credits. Many customers receive one Unlimited Mobile line free for 12 months, reflected as a monthly $40 credit, while others save an extra $30 per month on their bill when bundling with a Mobile line. Additional savings apply automatically with Autopay and Paperless Billing, providing $5 – $10 monthly discounts depending on payment method.

Astound Mobile operates on one of the nation’s largest and most reliable 5G and 4G LTE networks, giving you dependable coverage coast to coast. Whether you’re streaming, calling or working remotely, you’ll have fast, consistent connectivity virtually anywhere in the U.S.

We believe in keeping things simple and transparent. Each Astound Mobile plan clearly outlines what’s included, so you always know your data allowance and options. If you ever need more, you can easily add extra data for $10 per GB, giving you flexibility and control over how you use your plan.

Switching from AT&T to Astound is easiest when you plan ahead. Taking a few minutes to review your current setup, confirm eligibility and explore bundle options ensures your transition goes off without a hitch and that you’re getting the most value from your new plan.

1. Review current usage
   Check your recent AT&T bills or device settings to see how much data you typically use each month. This helps you choose between Astound’s By the Gig or Unlimited plan tiers based on real usage and keeps you from overpaying for data you don’t need.
2. Check eligibility for bundle savings
   If you already have, or plan to add, Astound’s 1 Gig internet, review current offers or bundle credits. In many regions, combining Mobile and internet unlocks extra monthly discounts or other promotions.
3. Evaluate device compatibility and unlock status
   Before your activation day, confirm that your phone is both unlocked and compatible with Astound’s 5G network. You can check this using Astound’s online tools or through your AT&T account portal.
4. Prepare your account for transfer
   Ensure you know where to find your AT&T account number and transfer PIN. These credentials will be required when you begin porting your number.
5. Back up your data
   Save your contacts, photos and key files to the cloud or your device’s backup service. This guarantees a smooth experience when you activate your new SIM or eSIM with Astound.

Once you’ve checked these boxes, you’re ready to move your phone and number to Astound. A little preparation now will make your switch easy, quick and free of surprises.

Love your current phone? Keep it. Astound Mobile makes it easy to bring your own device (BYOD) when you switch from AT&T. Most popular iPhone and Android models work on Astound’s reliable 5G network; you’ll just need to make sure your phone is compatible and unlocked before you get started.

To see if your phone works with Astound, locate your device’s IMEI number by dialing *#06# or checking your phone’s settings. Then, enter the IMEI number in Astound’s device compatibility checker. If your phone passes, you’re ready to activate. This quick check ensures your device supports the same 5G and LTE bands that power Astound’s network.

If your phone is still locked to AT&T, request an unlock through your AT&T account or contact their support team. Most devices become eligible once they’re fully paid off and linked to an account in good standing. Unlocking lets your phone connect freely to Astound’s network, so you can bring your number, your apps and your data without buying a new device.

Astound supports both physical SIM cards and eSIM activation. If your phone supports eSIM, you can start service instantly by scanning a QR code during setup. Prefer a traditional SIM? You’ll receive one by mail and can follow Astound’s guided activation steps online or in the MyAstound app.

Once your phone is verified and unlocked, you’re ready to make the switch. Activating your device with Astound takes just minutes, so you can keep the phone you love and start enjoying reliable, fast 5G mobile data right away.

Switching to Astound Mobile is fast and built to keep you connected every step of the way. With just a few details from your AT&T account, you can move your number, activate your phone and start enjoying reliable 5G coverage. Here’s how to make the switch with confidence.

1. Enter your address on Astound’s Check for Service page to confirm mobile service is available near you.
2. Pick your mobile plan, either By the Gig or Unlimited, and bundle with Astound’s Gig internet. Confirm any current ‘Switch & Save’ promotions or bundle offers that apply to your region.
3. Run your phone’s IMEI through Astound’s IMEI checker to ensure compatibility.
4. Unlock your device via AT&T’s portal or via AT&T support, if necessary.
5. Back up your device and all your important data (contacts, photos and messages).
6. Log into MyAstound or the Astound app to initiate your mobile activation process.
7. Select SIM or eSIM activation within the activation flow.
8. Enter your AT&T account number, transfer PIN, account name and ZIP code to begin number porting.
9. Wait for confirmation. How long does it take to switch phone carriers? Many ports finish in minutes; some may take a few hours.
10. Once ported, test your service (call, text, data) to ensure all is working.
11. Activate autopay and paperless billing to secure your billing discounts.
12. Monitor your first few bills to ensure all bundle credits, promo rates and discounts are applied correctly.
13. Use your Astound dashboard or app to manage your plan, add extra data or upgrade lines as needed.

If you’re porting multiple lines from a family AT&T plan, repeat the porting steps for each line. Once your service is active, your Astound experience continues with easy billing, flexible plan management and powerful mobile features designed to keep you connected on your terms.

If you run into any issues, Astound’s customer support team is always ready to help you complete your switch.