Skip to content
Building your order...
+

Our Latest News

2025, News, Newsroom

Astound Supports Burnet County Community Following July 4th Floods

July 24, 2025

Volunteers prepped and distributed 600 food servings at the Marble Falls donation collection station

San Marcos, TX– (July 24, 2025) – On July 19th, Astound volunteers rallied in Burnet County to help those impacted by the devastating flash floods over the July 4th weekend. During the day-long event at the Ark of Highland Lakes warehouse, they prepared 600 servings of food for flood survivors, first responders, workers, and volunteers as counties across Texas recover and rebuild.

Ark of Highland Lakes is a Marble Falls non-profit designated as a crisis center for relief efforts. Astound employees and their family members also delivered meals and cleaning supplies in Granite Shoals, Horseshoe Bay, Burnet, and Spicewood. Astound is the area’s provider of Wi-Fi, mobile, TV, and business solutions.

“So many communities across the state have been uprooted by these floods, and our local Astound team wanted to come together to support victims and those bravely responding to the crisis,” says Mike Carrosquilla, SVP and General Manager of Astound. “Knowing this has been a traumatic time for many, we’re committed in any way possible to helping people get back on their feet. The Astound team has plans to volunteer at another event site next month.”

Astound’s Grande Cares Club is currently accepting contributions to the Grande Community Chest, an organization that aids non-profits in the Astound service area in Texas. Donations can be made using the QR code below.

Astounds Grande Cares

The Ark of Highland Lakes is coordinating donation collections and volunteer efforts for debris clean-up and food distribution in response to the heightened needs of the community. For more information on how to support their work, please visit: https://arkofhighlandlakes.org/flood-response-070525/

###

About Astound

Astound (astound.com) is a trusted provider of internet, Wi-Fi, mobile, TV services, landline phone and fiber-optic solutions, known for innovation, reliability, and award-winning customer care. With a focus on flexibility, value, and community, Astound delivers modern connectivity solutions to both residential and business customers designed for how people live and work today. Astound serves Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, D.C., Texas, and regions throughout California, Oregon, and Washington.

Media Contact

Elsa Morales
elsa@giantnoise.com
512-382-9017

Read More
2025, News, Newsroom

Astound Announces $81 Million Investment to Upgrade and Expand Fiber Network in the Lehigh Valley and Northeast Pennsylvania

July 22, 2025

More than 315,000 homes and 25,000 businesses in fiber network’s footprint

Princeton, NJ – (July 22, 2025) Astound, a recognized leader in WiFi, Mobile, TV and fiber-optic solutions, today announced an $81 million investment to accelerate the upgrade and continued expansion of its fiber network infrastructure throughout key areas of Pennsylvania. Once complete, the project will provide more than 315,000 homes and nearly 25,000 area businesses with access to Astound’s advanced fiber-powered network, delivering reliable, multi-gig speeds, and paves the way for future residential and commercial internet speeds of up to 10 Gbps.

Starting this summer, Astound will be upgrading its network, with more than 185,000 homes and businesses having access by the end of 2025, with the full complement of 315,000 homes and 25,000 businesses connected to Astound’s network by the end of 2026. A local team of over 600 has begun upgrading over 4,800 miles of its state-of-the-art infrastructure and extending its existing network throughout the Lehigh Valley and Northeast Pennsylvania (NEPA).

Astound engineered its fiber network upgrade and expansion to power the fastest connectivity speeds Pennsylvanians can rely on. Area households will be able to work, stream content, play games, and browse at lightning speeds without slowdowns, and will have improved reliability, supported by wall-to-wall WiFi 7 technology. Residents will also enjoy 4K streaming that enables anyone to watch their favorite shows in ultra-high definition, with little to no interruptions or pauses for loading. For gamers, the connectivity supports ultra-low latency, low-lag online experiences for smooth and responsive play. The network empowers households and businesses with multiple devices to all be connected at once – without compromising speed.

“Astound has long been a market leader in fiber expansion—it’s what we’re known for, and it’s why our customers choose us,” said Sanford Ames, Astound SVP and General Manager of Pennsylvania. “We’re building a network that doesn’t just meet today’s demands—it anticipates tomorrow’s. From remote work and 4K streaming to online gaming and smart home connectivity, our fiber-powered service is designed to be seamless, scalable, and always reliable.”

“Astound’s fiber network is uniquely suited to support mid-sized commercial customers across Pennsylvania—offering the flexibility, reliability, and scalability they need to grow,” said Patrick Knorr, Chief Commercial Officer for Astound Business Solutions. “This expansion also complements our existing capabilities to deliver 400Gb+ connectivity for large enterprise clients, reinforcing our commitment to future-ready infrastructure for businesses of all sizes. Astound’s network is built for what’s now—and what’s next.”

QUICK FACTS
(as of July 15, 2025)
The Lehigh Valley
(areas of Lehigh County and Northampton County)
Northeast Pennsylvania – NEPA
(areas of Luzerne County, Lackawanna County, City of Scranton)
Investment $39 million $42 million
Fiber-Powered Network (miles)  4,200  600
Homes 262,000 53,000
Businesses 23,000 2,900
Community Partnerships
(examples)
●        Affordable Internet

●        Habitat for Humanity

●        Dream Come True

●        Miller-Keystone Blood Center

●        LINC Lehigh Valley

●        Celtic Cultural Alliance

●        Puertorrican Culture Preservation Inc.

●        Forks Township Community Center

●        YWCA The Perfect Fit Program

●        Greater Easton Development Partnership

●        Downtown Bethlehem Association

●        Downtown Allentown Business Alliance

●        Affordable Internet

●        Habitat for Humanity

●        Lackawanna County Heritage Fair

●        Autism Awareness NEPA

●        Downtown Pittston Partnership

Astound’s significant investments in its state-of-the-art fiber network, along with collaborations with top industry players like T-Mobile, eero, and DIRECTV, enable customers access to the latest technology to manage their personal and professional lives.

For 11 years, Astound customers have consistently rated Astound as one of the best Internet Service Providers (ISP) in the country as reported in PCMag Readers’ Choice award. These rankings reflect the voices of real customers – PCMag readers who rated their experience with speed, service, value, and satisfaction.

For more information about fiber network upgrades and what Astound is up to, visit astound.com/network-upgrade.

###

About Astound

Astound (astound.com) is a trusted provider of internet, Wi-Fi, mobile, TV services, landline phone and fiber-optic solutions, known for innovation, reliability, and award-winning customer care. With a focus on flexibility, value, and community, Astound delivers modern connectivity solutions to both residential and business customers designed for how people live and work today. Astound serves Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, D.C., Texas, and regions throughout California, Oregon, and Washington.

Media Contact

Read More
2025, News, Newsroom

Astound Announces Buffer Less, Live More: $35 High-Speed WiFi | 3-Year Price Lock | Back-to-School Deals Launching NOW!

July 15, 2025

Astound Unveils Must-Have Offers with Price Guarantee + Gift Card

Princeton, N.J. — July 15, 2025 — Astound, a recognized leader in WiFi, internet, mobile and TV services, today announced a limited-time Back-to-School promotion for 2025. The deals are available online in Astound serviceable areas, starting today.

As a new school year approaches, multi-user households expect fast, reliable WiFi and internet that’s both affordable with simple no-surprise pricing and compatible with their busy lives.
Astound’s campaign, “Buffer Less, Live More,”offers a 3-year price lock on fiber-powered Gig+ WiFi packages and gift cards, plus further discounts when combined with an Astound Mobile plan. No contract is required and WiFi equipment is included in the promotion.

New customers can sign up now through September 30th and receive:

    • WiFi with 3-Year Price Guarantee- With Astound’s simple, no-surprise pricing, subscribing to speeds of 1 Gig and above locks in a customer’s monthly rate for three years, no contract required. One-year subscriptions are also available for speeds below 1 Gig.
    • WiFi + Mobile Packages- When bundled with Astound Mobile, new customers can get Gig internet starting at just $35/month—a $30 monthly savings off the standard rate. Bundles include a modem and eero Whole Home WiFi.
    • $100+ Gift Card Bonus- Promotions also include an Amazon gift card with qualifying packages.
    • 30-Day Test-Drive- New customers can try Astound risk-free through its 30-day money-back guarantee.
    • For specifics on offers and discount codes, please visit astound.com

These limited-time deals give qualified new customers access to WiFi plans and savings without compromising on affordability or reliable internet and WiFi connectivity. Astound Internet adapts to each user’s needs, with less buffering or lags.

Astound is recognized in the 2025 PCMag Readers’ Choice Awards for outperforming major national providers across 16 categories. For 11 years, customers have consistently rated Astound as the best Internet Service Provider (ISP) in the country. These rankings reflect the voices of real customers –PCMag readers who rated their experience on speed, service, value, and satisfaction.

This press release is not an offer. For more information about these offers, and to view our policies and disclaimers, visit www.astound.com/special-offers and www.astound.com/policies-disclaimers.

###

About Astound
Astound (astound.com) is a trusted provider of internet, Wi-Fi, mobile, TV services, landline phone and fiber-optic solutions, known for innovation, reliability, and award-winning customer care. With a focus on flexibility, value, and community, Astound delivers modern connectivity solutions to both residential and business customers designed for how people live and work today. Astound serves Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, D.C., Texas, and regions throughout California, Oregon, and Washington.

Read More
2025, News, Newsroom

Astound Announces Successful Refinancing and Capital Infusion

July 2, 2025

Supports Continued Buildout of State-of-the-Art Fiber-Optic Infrastructure

Princeton, N.J.July 2, 2025 — Astound, a recognized leader in internet, Wi-Fi, mobile, TV and fiber-optic solutions, today announced the successful completion of a comprehensive refinancing and a commitment of $400 million from Stonepeak, Astound’s largest investor and the world’s largest independent infrastructure firm. The transaction also meaningfully extends Astound’s debt maturities to 2029 and 2030.

With this additional capital and financial flexibility, Astound will further build out its award-winning high-capacity, fiber-powered network while it continues to support its customers and communities. Under Stonepeak’s ownership, Astound has undertaken the fiberization of its network through the construction or upgrade of 800,000 homes. As part of its plan to further increase its fiber footprint across the U.S. over the coming years, Astound has identified more than one million new residential homes for construction of fiber broadband. Astound has already made strides in enhancing its offerings with continued investments in cutting-edge fiber infrastructure and collaborations with top industry players like T-Mobile, eero, and DIRECTV. Recent notable initiatives include Astound’s $22M project in Clallam County, WA, the completion of a 108-mile underground fiber route along Highway 6 in Tillamook, OR, Astound’s $34M investment in Orland Park, IL, and making significant upgrades across its entire existing network. This transaction will serve to support this momentum.

“We are confident that this transaction will provide meaningful benefits to our customers as, with the additional funding and our optimized capital structure, we will be able to enhance our services and continue strengthening our network,” said Jim Holanda, Chief Executive Officer of Astound. “Having access to reliable, high-speed internet is absolutely essential in today’s digital-first world, and we pride ourselves on doing everything we can to provide this to the communities we serve. We are grateful for the support we have received from Stonepeak and our lenders as we continue to grow and innovate for long-term success.”

“We continue to be impressed by Astound’s operational focus and commitment to providing the highest-quality services to its customers and communities. Leveraging our deep expertise in digital infrastructure, Stonepeak will continue to support Astound and we look forward to being a part of this next phase of the Company’s growth,” said Andrew Thomas, Senior Managing Director at Stonepeak.

###

About Astound
Astound (astound.com) is a trusted provider of internet, Wi-Fi, mobile, TV services, landline phone and fiber-optic solutions, known for innovation, reliability, and award-winning customer care. With a focus on flexibility, value, and community, Astound delivers modern connectivity solutions to both residential and business customers designed for how people live and work today. Astound serves Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, D.C., Texas, and regions throughout California, Oregon, and Washington.

About Stonepeak
Stonepeak is a leading alternative investment firm specializing in infrastructure and real assets with approximately $73 billion of assets under management. Through its investment in defensive, hard-asset businesses globally, Stonepeak aims to create value for its investors and portfolio companies, with a focus on downside protection and strong risk-adjusted returns. Stonepeak, as sponsor of private equity and credit investment vehicles, provides capital, operational support, and committed partnership to grow investments in its target sectors, which include digital infrastructure, energy and energy transition, transport and logistics, and real estate. Stonepeak is headquartered in New York with offices in Houston, Washington, D.C., London, Hong Kong, Seoul, Singapore, Sydney, Tokyo, Abu Dhabi, and Riyadh. For more information, please visit www.stonepeak.com.

Cautionary Statement About Forward-Looking Statements
Certain information included in this press release contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements include statements we make concerning our plans, objectives, goals, strategies, future events, events or developments that management expects or anticipates will or may occur in the future, future revenues or performance, capital expenditures, financing needs and other information that is not historical information.  These statements may be identified by the use of words such as “estimates,” “expects,” “anticipates,” “projects,” “forecasts,” “plans,” “intends,” “believes,” “foresees,” “seeks,” “budgeted,” “continue,” “could,” “would,” “potential,” “likely,” “may,” “will,” “should,” “goal,” “target,” “guidance” and variations of these words or similar expressions (or the negative versions of any such words), in connection with any discussion of our future business, results of operations, liquidity and operating or financial performance.  Such forward-looking statements involve significant material known and unknown risks, uncertainties and other factors, which may cause actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements.  Although Astound believe that its plans, intentions, and expectations reflected in or suggested by the forward-looking statements are reasonable, such plans, intentions, and expectations may not be achieved.  Forward-looking statements speak only as of the date they are made, and Astound is not under any obligation, and expressly disclaims any intent or obligation, to update, alter, or otherwise revise any of the forward-looking statements after such date unless required by law.

Media Contacts
Astound
Ann Murphy
astound@sevenletter.com
617-646-1031

Stonepeak
Kate Beers / Maya Brounstein
corporatecomms@stonepeak.com
646-540-5225

Read More
2025, News, Newsroom

Astound Announces $34 Million High-Speed Internet Project for Orland Park, Surrounding Areas

June 26, 2025

More than 19,000 homes and 4,000 businesses in fiber network’s footprint

Orland Park, IL  — June 26, 2025 — Astound, a recognized leader in internet, WiFi, mobile, TV and fiber-optic solutions, today announced that it has started work on a $34 million fiber optic network construction project to bring high-speed internet connectivity to residents and businesses in Orland Park and nearby areas. Once complete, the project will provide more than 19,000 homes and nearly 4,000 area businesses with access to Astound’s fiber network, delivering symmetrical speeds of up to five gigabits per second for residential and commercial use.

Starting this August, homes will begin to have access to Astound’s fiber-to-the-home (FTTH) network, with more than 10,000 homes having access to the network by the end of 2025 and the full complement of 19,000 homes and 4,000 businesses by the end of 2026. Astound has begun building 285 miles of state-of-the-art fiber-optic infrastructure, extending its existing fiber network and high-speed services throughout the Orland Park community. With a team of approximately 50 working on the project, crews have already completed several miles of underground fiber construction. The project involves 100% underground construction, with active permitting processes continuing.

Astound engineered its fiber network expansion to power the fastest connectivity speeds Orland Park has seen to-date. Area households will be able to work, stream content, play games, and browse at lightning speeds with no slowdowns, supported by wall-to-wall WiFi 7 technology. Symmetrical speeds deliver equally fast uploads and downloads, especially advantageous for Orland Park’s remote workers who engage in video calls and content creation. Pristine 4K streaming enables anyone to watch their favorite shows in ultra-high definition, with little to no interruptions or pauses for loading. For gamers, the connectivity supports ultra-low latency, low-lag online experiences for smooth and responsive play. The network empowers households and businesses with multiple devices to all be connected at once – without compromising speed.

Orland Park will be Astound’s first 100% underground project in the Chicago market. This construction is entirely funded by Astound, with five geographic zones the company will build and complete sequentially. The project expands upon Astound’s investment in nearby Blue Island, which began in 2023. Total investment in the southwest Chicago suburbs, including Blue Island, Orland Park, and nearby areas is $58 million, bringing a total of 663 miles of fiber optic infrastructure.

“Orland Park is a vibrant community whose residents deserve access to the highest levels of reliable connectivity and support that Astound’s growing fiber network provides,” said Joe Bell, Astound VP and General Manager for Illinois and Indiana. “At the same time, we have deliberately engineered this project to be completely underground, reducing construction disruptions for the community and most importantly, providing the area with a fiber network that delivers an exceptional customer experience.”

“Astound’s fiber optic network is uniquely suited to provide the Orland Park area with a flexible and reliable platform that addresses rapidly evolving needs for businesses of all sizes,” said Patrick Knorr, Chief Commercial Officer for Astound Business Solutions. “Whether business or residential, Astound’s network is future-ready to address today’s demands as well as tomorrow’s opportunities.”

“Astound is making a significant investment in Orland Park to improve connectivity where we live, work, and play,” said Dan McMillan, President of the Orland Park Area Chamber of Commerce. “We look forward to their expanded presence in our community, as adding such a substantial base of fiber optic infrastructure stands to benefit our residents and businesses alike.”

Once construction is complete, Astound will maintain and operate the network. The company has provided a website for ongoing updates and information about the network build at www.astound.com/orlandpark.

Astound will staff a dedicated kiosk inside the Orland Square Mall on weekends in July, August, and September. The kiosk will be located on the upper level of the mall’s Center Court area.

###

About Astound
Astound (astound.com) is a trusted provider of internet, WiFi, mobile, TV services, landline phone and fiber-optic solutions, known for innovation, reliability, and award-winning customer care. With a focus on flexibility, value, and community, Astound delivers modern connectivity solutions to both residential and business customers designed for how people live and work today. Astound serves Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, D.C., Texas, and regions throughout California, Oregon, and Washington.
 

Media Contact
Mark S. Peterson
mark(at)pointerpr.com
206-390-0204

Read More