Symmetrical fiber internet
Fast, fiber-rich, and ultra-reliable symmetrical internet
Shop Internet PlansAstounding symmetrical Internet
Astound Broadband’s symmetrical internet offers the ultimate internet speed for today’s home.
Where is symmetrical?
We’re delivering symmetrical gig internet to thousands of apartment buildings, communities and homes in areas across the US.
Award winning service
Our customer service team is here for you 24/7. We are dedicated to going the extra mile to ensure your experience is astounding, every time.
Ultra-fast symmetrical speed
Connect everything! Laptops and computers, game consoles, connected TVs, automation systems – symmetrical speed powers it all.
Only available in select areas.
Why Gigabit fiber internet?
Astound Broadband has been around the block when it comes to providing Internet, entertainment, and business solutions. What’s more – we’ve been around your block, connecting your neighbors, businesses, and communities to reliable services. With innovative improvements in customer service and technology, coupled with industry-leading Gig Internet speeds, we’ve offered a better choice for our customers for years.
Only available in select areas.
A symmetrical internet connection provides users with upload and download speeds that are the same. For example, with Symmetric Gig Internet, your download speed is up to 1200 Mbps and your upload speed will also be up to 1200 Mbps.
Apartment solutions
Your property is one of a kind. So why settle for a one-size-fits-all provider? You get more than a building wired for the future:
- Excite residents with ultra-reliable, blazingly fast internet and all the best entertainment with all the coolest apps—all in one place.
- Get a hands-on, local team committed to your total satisfaction, with 24/7/365 proactive monitoring.
- Transform any property into a smart, connected, thriving community—that residents will be thrilled to call home!
Frequently asked questions
What is symmetrical internet?
A symmetrical internet connection provides users with upload and download speeds that are the same. For example, with Symmetrical Gig Internet, your download speed is up to 940 Mbps and your upload speed will also be up to 940Mbps.
Can I use my own modem with symmetrical internet?
No, all equipment for symmetrical internet is supplied by Astound Broadband. A customer may use their own Wi-Fi router for symmetrical internet via the Ethernet port.
Why can’t I use my own modem with symmetrical internet?
Symmetrical speeds are delivered via fiber optic technology, which requires a different setup. Traditional modems are not used because internet is delivered over fiber and an Optical Network Terminal (ONT) is required to deliver service.
What is an ONT?
The ONT is a device that translates the fiber light signal into an electrical signal that can communicate with your in-home Wi-Fi device. This ONT is typically mounted against a wall or in an out-of-the-way area, with an Ethernet cable connecting it to your in-home Wi-Fi router. With an ONT you do not need a separate modem to communicate with your internet service provider (ISP).
Is an ONT a modem?
Technically speaking, an Optical Network Terminal (ONT) is not a modem. However, for Fiber Internet, an ONT acts similar to a modem because it communicates with an internet service provider (ISP).
Why should you consider a symmetrical internet connection?
A symmetrical internet connection might be right if you need:
- Fast upload speeds to share files, post to social media, upload videos, and do everything that your daily routine requires.
- Service that delivers excellent upload speeds for sharing content and images, high-quality game play or doing livestreams to viewers, followers and more.
- Reliable, fast download and upload speeds to school or work-from-home and connect with professors, teachers, coworkers, clients or customers.
Why would having a fast upload speed matter?
Upload speed determines how fast you can send, or upload, data from your computer or device to the internet. This includes uploading files, such as pictures and videos to social media or homework assignments, but upload speeds are also important for video conferencing and online gaming.
Are symmetrical speeds available everywhere?
For residents in eligible areas, we strive to bring Fiber service as quickly as possible. Fiber Internet is currently available in a number of cities and apartment buildings in areas of Washington, Oregon, California, Chicago and Texas.
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*Internet speeds vary, not guaranteed. Certain equipment may be required. See astound.com for details. Modem req’d. No contracts. Astound Internet is powered by fiber and connected to the premises via coaxial connection or fiber, where available. Delivery methods may vary by area. Subject to availability. Ltd-time offer; subj. to change without notice. Internet speeds under 1 Gig, pricing valid for 12 mos. Gig+ Internet speeds, pricing valid for 36 mos. Add’l fees apply for taxes, surcharges, & data overages, & are subj. to change. For details visit astound.com/fees. Enhanced WiFi or Whole Home WiFi included with Gig+; $5/mo for lower speeds or add’l devices. Regular rates apply after promo ends. Monthly price shown includes discount for enrolling in autopay & e-bill. $10 off/mo w/ bank acct autopay or $5 off/mo w/ credit/debit card autopay. Valid email & enrollment req’d. Must enroll w/in 30 days of order. Discount appears within 3 bill cycles, ends if autopay/e-bill is canceled, svcs change, or acct isn’t in good standing. ^Astound Mobile req’s Astound Internet service for activation. Max 5 lines. Equip., intl./roaming charges, taxes, fees extra & may change. Astound not liable for svc disruptions or outages. Higher rate applies if Internet not maintained. Mobile svc only in Astound areas. Pricing subj. to change. Data may slow during congestion. After 20GB, Unlimited plans slow to 768 Kbps; 1.5GB/3GB plans capped. No rollover; add’l data $10/GB. Coverage varies. Some features may require specific plans. Mobile svc includes BIAS w/ data, voice, texts & SMS. Other restrictions may apply. See astound.com/mobile for details. Offer valid for new res. customers or former customers in good standing w/out Astound svc in past 60 days. Add’l svcs, equip, premiums & tiers extra & subject to add’l charge & reg. increases. $14.99 one-time activation fee (plus install) applies & may change. Taxes & surcharges extra & subj. to change. WA RESIDENTS: unless otherwise specified, price does not include 2% Regulatory Administration Fee. Cust. responsible for any accrued charges. Subj. to credit check. Not all svcs/speeds avail. in all areas. 30-Day Money-Back Guarantee for new residential customers who cancel within 30 days of install. Maximum refund is equal to one month’s monthly recurring service fee of services & equip. ordered & installed. Refund within 60 days after conditions are satisfied. Refund not applicable to usage-based fees. All svcs are governed by Astound Customer Terms & Conditions found at astound.com/policies-disclaimers. © 2025 Radiate HoldCo, LLC d/b/a Astound Broadband. All rights reserved.
Whole Home WiFi: Activation and installation not included. Up to $40/mo for Whole Home WiFi equipment. Additional eero devices available for an additional cost, per device. ©2025 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA.