Internet Services for Your Move
Astound Broadband makes it easier than ever to get the best Internet and Phone services. With flexible appointment windows, 7 days a week with two-hour windows, and great moving deals we’ll have you connected to the entertainment you love before you’ve unpacked.
Easy Install & Setup
Across town or across the country – wherever you’re headed next, Astound internet services are affordable, easy & friendly.
*Observed speeds may vary | One-time fees extra | Restrictions apply | Not available in all areas | New residential customers only
**Mobile plans require Astound internet, so get ready to experience life in the fast lane with reliable speeds to meet your needs.
**Includes $5 discount w/ ebill & autopay. 2000 Mbps not available in all areas.
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My internet is over 16 times faster than my previous provider.
Walnut Creek, CA
Based on the setup experience and the fast internet speed I am highly satisfied with our experience at this time.
We will enjoy fast speeds and that's great for our data-hungry family.
How long does it take for services to be installed at my new home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligibility for self-installation then services can be activated as soon as you move in.
Can I install the equipment myself?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment.
Can I use my own modem?
Yes, customers can bring their own modem in Astound Broadband service areas.
Can I transfer my services if I am an existing customer?
It’s easy to transfer services to your new home — give us a call: 1.800.427.8686. A friendly rep is waiting to help you!
How far in advance should I set up internet at my new home?
It is recommended that you schedule the installation of your services 30 days prior to moving into your new home.
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*Internet speeds may vary and are not guaranteed. Observed speeds may vary based on device connection and other factors outside of Astound’s control. All advertised speeds are up to the stated speeds and are not guaranteed. Certain equipment may be required to reach advertised speeds. See astound.com/yourspeed for why speeds may vary. To view Astound’s FCC Network Management Disclosure see astound.com/policies-disclaimers. Modem required for internet service. Limited time offer, subject to change without notice. Promotional pricing valid for 12 months from service start date, subject to change thereafter. 2-year price lock available with promotional internet pricing for speeds of 500 Mbps or greater only. Offer includes a $5/mo discount for enrollment in both automatic payments (autopay) and paperless billing (e-bill); valid email address required. Must enroll in e-bill and paperless billing within 30-days of placing the order. Without enrollment, the monthly service charge automatically increases by $5/mo. Discount appears on bill within 1-2 bill cycles after enrolling. If either auto-pay or e-bill is canceled, services are changed, or account is not in good standing, then the $5/mo discount may be discontinued. Modem and standard Wi-Fi equipment included. Free month(s) is applied to month 2 and/or month 5 of the promotion. Number of free months offered varies. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. A one-time activation fee of $9.99 (in addition to any installation fees) will be charged. Offer available to residential services only; commercial and business pricing and service offerings differ. Offer valid only for new customers or previous customers with account in good standing who have not had Astound service within the last 60 days. Non-standard installation may require additional outlet and fees. Any additional services, equipment, premium channels and other tiers of service are subject to an additional charge and regular increases. Visit astound.com/fees for info about fees and taxes. All services are governed by the Astound Customer Terms & Conditions that can be found at astound.com/official-notice. Not all services and speeds are available in all areas. Other restrictions may apply. Some equipment types are not available in all areas. Next day installation is not guaranteed. Availability varies by market and is limited to availability of appointments during normal business hours. Other restrictions may apply. **A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission. Where available. © 2022 Ziff Davis, LLC. All Rights Reserved. All names, logos, images and service marks are property of their respective owners. Visit astound.com/policies-disclaimers for additional terms and conditions. ©2023 Astound Broadband. All rights reserved.
$40 Internet plus Mobile pricing includes 100 Mbps Internet for $25/mo plus $15 for one 1.5GB mobile phone line. Astound Mobile requires Astound Internet service for initial activation. Line limitations may apply. Equip., intl. & roaming charges, taxes & fees, & other charges extra, & subj. to change. Astound is not liable for any disruptions, failure or interruption of service nor makes any guarantee of service such as network outages. An increased charge will apply if Astound Internet service is not maintained. Mobile service only available in states Astound operates in. Pricing subject to change. In times of congestion, data may be temporarily slowed. After monthly threshold is reached, 1.5GB & 3GB plans data will be capped; Unlimited & Unlimited Plus, speeds reduced to 768 Kbps. No rollover data. Additional data can be purchased for $10 per Gig. Coverage not available in some areas. Some uses may require a certain plan or feature.
Customer must sign up for Internet services, be active and in good standing 90 days after installation to remain eligible for gift card. Fulfillment of gift card by Astound Broadband will occur within 120 days of installation date via email to customer’s preferred email address listed on account.
For details on the Affordable Connectivity Program (ACP) and offers, visit www.astound.com/acp.
For details on the Internet First offer, visit www.internetfirst.com.
Non-standard installation may require additional outlet and special wiring fees. Any additional services, such as equipment, premium channels and other tiers of service are subject to an additional charge and regular increases.
A One-Time Activation fee of $9.99 in addition to your installation charges will be applied. The activation fee offsets a portion of our cost of setting up your account, allocating and restocking equipment to our inventory, activating your devices (boxes/modems/routers) on the network, and connecting your home to RCNWaveGrandeenTouch services.
Additional fees apply for taxes, surcharges, equipment, activation and installation that are not included as part of the package and are subject to change. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. Any additional services, such as equipment, add-on channels and other tiers of service are subject to an additional charge and regular increases. Visit www.astound.com/official-notice for additional terms and conditions. Other restrictions may apply.
Unless otherwise specified in the offer details, price does not include Network Access and Maintenance FeeInternet Infrastructure FeeNetwork Access and Maintenance FeeNetwork Access and Maintenance Fee of up to $12.97/month, which is subject to change. Network Access and Maintenance FeeInternet Infrastructure FeeNetwork Access and Maintenance FeeNetwork Access and Maintenance Fee helps defray costs associated with building and maintaining our fiber rich broadband network, as well as the costs of expanding network capacity to support the continued increase in customers’ average broadband consumption. This fee is neither government-mandated nor a tax, fee or surcharge imposed by the government; it is a fee that Astound Broadband assesses and retains.
Astound TV requires Astound internet service of at least 100 Mbps and an Astound TV box. Astound TV boxes are $5/mo. each. An HDMI-capable TV is required for Astound TV service and one HDMI output must be available to connect to your Astound TV box. Cloud DVR is not available on all equipment types. Basic Cloud DVR tier (125 hours) is included with select TV equipment at no extra cost and recordings will be saved for up to 90 days or until space is needed. Astound TV+ app requires compatible device, internet service, at least one Android set-top box rental and TV subscription from Astound. Some features and functions may not be available out of the home. Astound TV+ cannot be streamed outside of the United States. Other restrictions apply. TV rates subject to change. Visit astound.com/rates for more detail.
Astound TV+ app requires compatible device, internet service, at least one Astound TV box rental and TV subscription for in-home use. Content restrictions may apply. Maximum combined 5 simultaneous Live TV and/or DVR streams per account. Access to cloud DVR only available for residential customers. The ability to stream content out-of-home may be limited and is dictated by the content provider. TV programs cannot be streamed outside of the United States.
WA RESIDENTS: unless otherwise specified, pricing does not include a 2% Regulatory Administration Fee.Pricing does not include a 2% Regulatory Administration Fee.