Introducing Astound
Astound is changing to reflect who we are and what we do.
Good things are ahead
We want you to know some exciting news! Astound Broadband is becoming Astound.
We've been a part of your community for years
—with award winning internet service and 24/7 local customer support. We put our customers first in everything we do. Our goal is to astound you everyday!
Your passions fuel us
Your passions fuel us to keep innovating and to ASTOUND you every day.
We're evolving... to better serve you
Your passions, your work, your life. We're evolving... so that you can connect to a world of astounding possibilities.
We're grounded in our deep-rooted purpose and values
We help to make the impossible, possible and strive to make every interaction astounding.
We connect you to a world of astounding possibilities
…to create, to share, to learn. Your passions are what fuel us to keep innovating and continue to ASTOUND you every day.
Frequently asked questions
Why is Astound changing?
We’ve been a part of your community for years providing award-winning internet service and 24/7 local customer support. We’re evolving to better serve you, your passions, your work, your life. We’re evolving so that you can connect to a world of astounding possibilities.
Who is Astound?
Astound serves eight of the top ten metro markets with continued focus on customer service and providing critical infrastructure to local communities. Astound reflects both the evolution of the company as well as its vision for the future.
What happened to Astound Broadband?
Astound Broadband is changing to reflect who we are and what we do. Your passions fuel us to keep innovating and to continue to astound you every day.
Will Astound still be local?
Yes. We’ve been in your community for years, with award-winning reliable services and 24×7 local customer support. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products.
Will any of my services/prices/packages change?
Your services and packages will not change.
Will you be offering anything new?
We continually seek ways to fuel your passions – whether that’s investing in customer service, partnering with innovators like Netflix, eero, Sonos and NETGEAR, or finding new ways to build and bring you the services you want and love.
Will my account number change?
No – your account number will remain the same.
How do I pay my bill?
You will continue to pay your bill the same as you today – nothing is changing.
Who do I contact if I have an issue or questions? About my bill? About my services?
Our phone numbers are not changing. You can continue to use the same contact phone number should you need to reach us.
More about Astound
Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.