Skip to content
Storm Warning
We're here for you

Storm Warning: A flood watch is in effect through Saturday afternoon for Southwest Indiana. Strong to severe thunderstorms are possible tonight, with a small chance for damaging winds and large hail. An isolated tornado cannot be ruled out.

Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More >>

Building your order...
customer help and support - Astound Broadband

Customer help and support

Access helpful guides and support on internet, TV, phone, TiVo, account, and billing information

Manage your account

Astound happy customer icon


Your account opens the door to conveniences and features included FREE.

Astound pay bill icon


Access your account and pay your bill online, sign up for AutoPay, and more!


Check your email and send messages or change your webmail password online.

Welcome guide

Explore top tricks, tips, and “how-tos” for getting the most out of your services.

Looking for something else?

Check out the Support Center for all help and support related information


Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.