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Frequently asked questions

Yes, Texas residents can easily bundle internet, mobile and TV services with Astound.
Key features of these Texas bundles include:

1. Internet: Fiber-powered speeds reaching up to 2 Gbps.
2. Mobile: Flexible plans running on nationwide 5G networks, with buyout options available if you are switching from another carrier.
3. TV: Options for live TV, premium channels, sports packages and DVR.
4. Promotions: Bundling Gig+ speeds with at least one unlimited mobile line can sometimes extend your price-lock guarantee for up to 3 years and include free equipment

Yes, Astound offers fiber-powered internet plans in Texas.

Astound offers residential internet speeds in Texas ranging from 50 Mbps up to 1.5 Gbps, depending on your specific address and local fiber availability.
Available tiers in Texas generally include:

1. 50 & 150 Mbps: Available through the Internet First program for qualifying low-income households.
2. 300 Mbps: Great for standard streaming and multiple devices.
3. 1 Gig (1,000 Mbps): high speed multi-device connectivity.
4. 1.5 Gig: Enhanced multi-gigabit speeds for smart homes.

Yes, Astound includes WiFi equipment with select internet plans in Texas, but it depends on the tier you choose:

1. Gigabit+ Plans: Whole Home WiFi (powered by eero) is included at no extra cost.
2. Lower Speed Plans: Standard WiFi is typically included with entry-level and Internet First plans, while Enhanced Whole Home WiFi may carry a small monthly fee (e.g., about $5/mo for lower-speed tiers.)
3. Bundle Offers: Astound frequently includes equipment at no extra cost if you bundle internet with their mobile service.

Yes, Astound customers in Texas can get Whole Home WiFi coverage.

Yes, Astound offers a wide variety of contract-free internet plans in Texas, allowing you to get high speed internet without any long-term commitments or early termination fees.

You can quickly check Astound internet availability by entering your Texas address on the Astound website. The Astound’s service check availability tool will show the internet plans, speedsand services offered in your area based on your specific location. Since availability can vary by neighborhood, checking your address online is the best way to view the most accurate options for your home.

Texas customers can access a variety of live TV and streaming options with Astound bundles, including the Astound TV platform with TiVo integration, satellite-free DIRECTV and direct app streaming.
The available live TV and streaming options include:

1. Astound TV with TiVo: Combines live TV channels with streaming apps on a single interface Discover TiVo from Astound – Seamless Streaming & Live TV.
2. DIRECTV via Astound: Astound offers satellite-free live TV bundles powered by your internet connection using the DIRECTV Gemini device Astound Internet + DIRECTV | The Power Of The Perfect Pair.
3. Built-In Streaming Apps: Both the TiVo and DIRECTV bundle options allow you to log in to popular built-in streaming apps like Upgrade to the Best Streaming TV Apps with Astound, Max, Hulu, Netflixand Prime Video Upgrade to the Best Streaming TV Apps with Astound.
4. Premium Channels: You can add premium networks such as HBO, STARZ, Cinemax and Paramount+ with SHOWTIME directly through your bundle TV packages & add on channels – Astound.
5. Sports Add-ons: Live sports are available depending on your package, with access to networks like ESPN, NFL Network, the Longhorn Network and premium upgrades such as NBA League Pass TV packages & add on channels – Astound.

Disclaimers

¥Internet First Program available to qualifying households as outlined in the terms and conditions. Offer limited to 50 Mbps or 150 Mbps Internet service, standard modem, Wi-Fi only and free standard installation only. Where 150 Mbps is not available, 100 Mbps will be offered. Offer available to residential subscribers who meet specific eligibility criteria. Taxes extra. Pricing is subject to change. Advertised price applies to a single outlet. If a customer is determined to be no longer eligible for the Internet First program, regular rates will apply. Subject to Internet First Program terms and conditions. Visit internetfirst.com for full program details and terms and conditions. Any additional services, equipment, premium channels & other tiers of service are subject to an additional charge, regular increases and a credit check. Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. See astound.com/yourspeed for why speeds may vary. To view Astound’s FCC Network Management Disclosure see astound.com/policies-disclaimers. Modem required for Internet service. No contract required. Subject to availability. Restrictions apply.

*Internet speeds vary, not guaranteed. Certain equipment may be required to reach advertised speeds. ^^Available in select areas. DOCSIS 3.1 modem with 2.5GE physical LAN port is required for 1 Gigabit speeds and higher. See astound.com/yourspeed for why speeds may vary. To view Astound’s FCC Network Management Disclosure see astound.com/policies-disclaimers. Modem required for Internet service. No contract required. Subject to availability. Ltd-time offer; subj. to change. Internet pricing valid for 12 mos. Gig+ internet service price for life for add’l $5/mo. Excludes taxes, surcharges, & fees. Offer subj. to change. Pricing valid from start; subj. to change thereafter. Std. WiFi included. Whole Home WiFi included w/ 2 Gig+ svc; $10/mo for lower speeds or add’l devices. Regular rates apply after promotion ends. Price reflects autopay & e-bill discount for enrolling in autopay & e-bill with ACH. Valid email & enrollment required. Discount is applied within 3 bill cycles and ends if autopay or e-bill is canceled, services change, or the account is not in good standing. ^Ltd-time offer; subj. to change. Free mobile offer = 1 Unlimited line w/ monthly credit for 12 mos from activation. Std rates apply after promo or if qualifying svcs not maintained. Limit 1 free line/account; not valid on existing lines. Add’l lines avail. at extra cost. Astound Mobile req’s Astound Internet service for activation. Max 5 lines. Equip., intl./roaming charges, taxes, fees extra & may change. Astound not liable for svc disruptions or outages. Higher rate applies if Internet not maintained. Mobile svc only in Astound areas. Pricing subj. to change. Data may slow during congestion. After 20GB, Unlimited plans slow to 768 Kbps; 1.5GB/3GB plans capped. No rollover; add’l data $10/GB. Coverage varies. Some features may require specific plans. Mobile svc includes BIAS w/ data, voice, texts & SMS. Other restrictions may apply. See astound.com/mobile for details. A one-time activation fee of $14.99 (in addition to any installation fees) will be charged. WA RESIDENTS: unless otherwise specified, price does not include 2% Regulatory Administration Fee. Cust. responsible for any accrued charges. Subj. to credit check. Not all svcs/speeds avail. in all areas. 30-Day Money-Back Guarantee for new residential customers who cancel within 30 days of install. Max refund = 1 month’s recurring service & equip. fees. Refund issued within 60 days if all conditions met. Excludes usage-based fees. ©2026 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA. All svcs are governed by Astound Customer Terms & Conditions found at astound.com/policies-disclaimers. © 2026 Radiate HoldCo, LLC d/b/a Astound Broadband. All rights reserved.

Price for Life locks in your monthly service rate for as long as you maintain the same qualifying internet service without changes, downgrades, or disconnection. Additional fees, equipment charges, taxes, surcharges, and discounts are subject to change and are not guaranteed for life.

Self-installation is free for new internet service where available. If self-installation is unavailable or unsuccessful, a $99.95 professional installation fee may apply. Professional installation (regularly $99.95) is free with a valid coupon code. Additional fees may apply for non-standard installation. Exceptions may apply. Pricing, fees and terms are subject to change without notice.

Certain TV packages/tiers require minimum subscription to other levels of TV services and equipment. Availability of channels, packages, TV tiers, TV equipment, other TV related offers and rates may vary by location & are subject to change. Minimum internet speed of 100 Mbps, HDMI-capable TV with HDMI output is required for Astound TV service.

©2026 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners. Requires Astound Internet. Some local channels not available in select markets. Visit astound.com/directv for offers and details.

Whole Home WiFi: Activation and installation not included. Up to $40/mo for Whole Home WiFi equipment. Additional eero devices available for an additional cost, per device. ©2026 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA.

±±Gift card valid online only. Gift card value varies based on selected products and internet speeds. See astound.com for details. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted online, or phone/mail orders. Valid for up to 6 months; unused funds will forfeit after the valid through date. Terms and conditions apply. This gift card promotion cannot be combined with any other gift card offers. Additionally, a customer must be in good standing for 120 days before the gift card is issued. After 120 days, customers will receive an email with instructions on how to redeem the gift card online. After following the instructions, the virtual reward card will be issued.