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How to start a family plan

Start a family plan

Starting your family plan is simple! Follow these quick steps to create a plan.

Start your family plan

Your Astound Family plan starts with the primary account holder – that’s probably you!

    1. Start by logging into your Astound Mobile account online or via the app.
    2. Make sure all of your information is correct and up to date.
    3. Make sure you have a valid credit card on file.
    4. Enable “auto renewal.”

Make selections to create your plan

Now you can begin creating your Astound Family plan.

    1. In the Astound mobile app, select “Astound family” from the menu located here.
    2. You can invite up to four family members to join your plan.
      Important note: anyone you invite must have an active Astound mobile account.

      • Once the invitations are sent, they’ll have 24 hours to accept.
      • They do this by entering a unique code you give them into their Astound mobile app or online.
      • Any family member who doesn’t accept your invite after 24 hours can easily be re-invited.

Looking for something else?

Check out the Support Center for all Mobile support content.


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