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Winter Storm Watch
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Winter Weather Advisory: A winter storm warning is in effect for North and Western Central Texas Monday, January 30 into Thursday, February 2. Weather reports predict below freezing temperatures, freezing rain, and/or sleet. Commercial power outages are possible.

On Tuesday, 1/31, the Austin, Brownwood, Lewisville, Midland/Odessa, Waco, San Marcos and Temple payment centers will be closed.

On Wednesday, 2/1, the Brownwood, Lewisville, Midland/Odessa, Waco and Temple payment centers will be closed. The Austin and San Marcos payment centers will open at 12pm CST. The San Antonio payment center will open at 10am CST.

On Thursday, 2/2, the Lewisville payment center will open at 12pm CST. The Brownwood, Midland/Odessa, Temple and Waco payment center will open at 10am CST. The Austin, San Antonio and San Marcos payment center will resume normal operations.

Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More >>

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*Observed speeds may vary | Excludes surcharges and fees | Equipment extra | New residential customers only
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Disclaimers

*Internet download speeds may vary and are not guaranteed. Certain equipment may be required to receive advertised speeds. Observed speeds may vary based on device connection & other factors outside of Astound’s control. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. See astound.com/yourspeed for why speeds may vary. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Modem required for internet service. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Offer valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Unless otherwise specified, Internet promotional offer extends defined, set Internet pricing for the period of 24 months after installation; distinct pricing exists for months 1-24. TV rates are not promotional and are subject to change based on programming cost increases. Availability of channels, packages, TV tiers and other offerings may vary by location and are subject to change. Any additional services, such as equipment, premium channels and other tiers of service that are not part of the promotion are subject to an additional charge and regular increases. Monthly modem rental fee and/or wireless gateway may be additional. Offer expires 1/31/23. Non-standard installation may require additional outlet and special wiring fees. Price does not include Network Access and Maintenance Fee of $9.77/month, which is subject to change. Network Access and Maintenance Fee helps defray costs associated with building and maintaining our fiber rich broadband network, as well as the costs of expanding network capacity to support the continued increase in customers’ average broadband consumption. This fee is neither government-mandated nor a tax, fee or surcharge imposed by the government; it is a fee that Astound Broadband assesses and retains. Additional fees apply for taxes, surcharges, equipment, activation and installation that are not included as part of the package and are subject to change. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. $24.99 offer includes up to 300 Mbps Internet only. Price is a promotional rate for months 1-24; standard monthly rates apply thereafter. $26.66 TV offer is not promotional, is subject to change, and is only available when bundled with Internet service. Customer must sign up for Internet services, be active and in good standing 90 days after installation to remain eligible for gift card. Fulfillment of gift card by Astound Broadband will occur within 120 days of installation date via email to customer’s preferred email address listed on account. Two free months applies to base package price only and will be credited within the first 6 billing cycles. Visit www.astound.com/official-notice for additional terms and conditions. Offer includes an additional $5/month discount for enrollment in both automatic payments (autopay) and paperless billing (e-bill); valid email address required. Must enroll within 30 days of placing the order. Without enrollment, the monthly service charge automatically increases by $5/month. Discount is for 36 months and appears on bill within 1-2 bill cycles after enrolling. If either auto-pay or e-bill is cancelled, services are changed, or account is not in good standing during the 36-month period, the $5/month discount will be discontinued. A One-Time Activation fee of $9.99 in addition to your installation charges will be applied. The activation fee offsets a portion of our cost of setting up your account, allocating and restocking equipment to our inventory, activating your devices (boxes/ modems) on the network, and connecting your home to our services. Not all services and speeds are available in all areas. Other restrictions may apply. Same/next day install not guaranteed. ©2023 RCN Telecom Services of New York, LP. All rights reserved

Astound Broadband substantiates that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.

Whole Home WiFi: Activation and installation not included. Up to $12.95 per month includes 1 eero base and 1 eero beacon/device. Each additional eero device beyond that is $5.00 per month, per device. ©2023 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA.

Astound TV service needed to access other levels of service. Astound TV equipment required on each TV. Certain TV packages/tiers require minimum subscription to other levels of TV services. Rates subject to change based on programming cost increases. Availability of channels, packages, TV tiers and other offerings may vary by location and are subject to change. Call for details.