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New York Instant WiFi

NEW CUSTOMER INFORMATION

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Internet

Price includes equipment.
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+ Add-on (Optional)

Install time frames are as follows

Time

If you have questions about this form or are interested in our TV & Phone service, please contact your local representative at 212.842.7905

Disclaimers

*Internet speeds vary, not guaranteed. Certain equipment may be required. ^^Available in select areas. See astound.com for details. Ltd-time offer; subj. to change. Internet speeds under 1 Gig, pricing valid for 12 mos. Price for life on Gig and higher internet service. Excludes taxes, surcharges, & fees. Offer subj. to change. Pricing valid from start; subj. to change thereafter. Modem req’d. Enhanced Wi-Fi or Whole Home Wi-Fi included with Gig+; $5/mo for lower speeds or add’l devices. Monthly price shown includes discount for enrolling in autopay & e-bill. $10 off/mo w/ bank acct autopay or $5 off/mo w/ credit/debit card autopay. Valid email & enrollment req’d. Must enroll w/ in 30 days of order. Discount appears within 3 bill cycles, ends if autopay/e-bill is canceled, svcs change, or acct isn’t in good standing. ^Ltd-time offer; subj. to change. Free mobile offer = 1 Unlimited line w/ monthly credit for 12 mos from activation. Std rates apply after promo or if qualifying svcs not maintained. Limit 1 free line/account; not valid on existing lines. Add’l lines avail. at extra cost. Astound Mobile req’s Astound Internet service for activation. Max 5 lines. Equip., intl./roaming charges, taxes, fees extra & may change. Astound not liable for svc disruptions or outages. Higher rate applies if Internet not maintained. Mobile svc only in Astound areas. Pricing subj. to change. Data may slow during congestion. After 20GB, Unlimited plans slow to 768 Kbps; 1.5GB/3GB plans capped. No rollover; add’l data $10/GB. Coverage varies. Some features may require specific plans. Mobile svc includes BIAS w/ data, voice, texts & SMS. Other restrictions may apply. See astound.com/mobile for details. A one-time activation fee of $14.99 (in addition to any installation fees) will be charged. WA RESIDENTS: unless otherwise specified, price does not include 2% Regulatory Administration Fee. Cust. responsible for any accrued charges. Subj. to credit check. Not all svcs/speeds avail. in all areas. 30-Day Money-Back Guarantee for new residential customers who cancel within 30 days of install. Max refund = 1 month’s recurring service & equip. fees. Refund issued within 60 days if all conditions met. Excludes usage-based fees. ©2026 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA. All svcs are governed by Astound Customer Terms & Conditions found at astound.com/policies-disclaimers. © 2026 Radiate HoldCo, LLC d/b/a Astound Broadband. All rights reserved.

‡Astound Internet is powered by fiber and connected to the premises via coaxial connection or fiber, where available. Delivery methods may vary by area.

Whole Home WiFi: Activation and installation not included. Up to $40/mo for Whole Home WiFi equipment. Additional eero devices available for an additional cost, per device. ©2026 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA.