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Winter Storm Watch
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Winter Weather Advisory: A winter storm warning is in effect for North and Western Central Texas Monday, January 30 into Thursday, February 2. Weather reports predict below freezing temperatures, freezing rain, and/or sleet. Commercial power outages are possible.

On Tuesday, 1/31, the Austin, Brownwood, Lewisville, Midland/Odessa, Waco, San Marcos and Temple payment centers will be closed.

On Wednesday, 2/1, the Brownwood, Lewisville, Midland/Odessa, Waco and Temple payment centers will be closed. The Austin and San Marcos payment centers will open at 12pm CST. The San Antonio payment center will open at 10am CST.

On Thursday, 2/2, the Lewisville payment center will open at 12pm CST. The Brownwood, Midland/Odessa, Temple and Waco payment center will open at 10am CST. The Austin, San Antonio and San Marcos payment center will resume normal operations.

Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More >>

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Apartment solutions for property managers & developers

Put your community on the cutting-edge of technology – get tailored internet solutions powered by a hands-on, local team committed to your total satisfaction.

A Powerful, Yet Personal Partner

As the 5th largest internet company in the US, we deliver advanced technologies powered by our robust, wholly-owned Fiber-Optic Network. Yet, we’re still small and agile enough to value personal relationships, respond quickly to any requests, and be good neighbors.

PERSONAL

A dedicated Account Manager is always there to ensure a first-class customer experience

THOUGHTFUL

Our team hosts onsite or virtual events to help residents get more out of the awesome products and convenient tools at their disposal.

PROMPT

You get exclusive access to our Property Manager Hotline for direct assistance whenever you need it.

Working with you Step by Step

  • Utilize your existing wiring infrastructure we can deliver our best-in-class services over any medium
  • Deliver the same internet speeds and uncapped bandwidth
  • A remarkably hassle-free venture – no up-front capital cost
  • Detailed blueprint and clear scope of work - advanced equipment and innovate engineering designs

Best Speeds & Entertainment for your Residents

  • GIG SPEEDS FOR ALL -- Buckle up! We are electrifying internet speeds all the way up to Gigabit speeds for flawless wireless connectivity
  • SECURE CONNECTIONS -- Feeling safe at home is everything. We protect your residents through McAfee® anti-virus software, wire maintenance and controlled IP access.
  • PICTURE-PERFECT STREAMING AND GAMING -- With our high speeds and trademark reliability, residents can enjoy their favorite programming without a hitch. Our network is fully optimized for Netflix.

Customer Service that Delights!

RCN is an eight-time recognized ISP in PCMag’s Annual Readers’ Choice Award. In 2021, customers voted RCN internet #1 in internet value, Customer Service, and Tech Support- surpassing AT&T Fiber, Xfinity, Verizon FiOS, and Spectrum.

A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission. Where available. © 2021 Ziff Davis, LLC. All Rights Reserved.

FAQs

Astound Broadband works to accommodate any building in our footprint regardless of wiring type. Because of the variability of internal wiring within a given building, our offerings can vary by deployment type. Our promise to any market and building is we will bring the best variety of offerings to you, the end user. We understand that we have customers that want a budget friendly speed offerings, while others want market leading gigabit speeds, and we will work to accommodate everyone!

These speeds are supported by our ultra-redundant mesh network ensuring market leading low latency and high overall uptime in the network. Customer traffic stays on Astound’s network from device to data center. A claim most of the next gen gigabit providers in the market cannot make. Having control of our network allows a network experience unlike any other for the customer.

Our Whole Home WiFi offers TrueMesh technology that adapts to usage and needs to maximize connectivity. So users get a reliable network throughout every apartment and outdoor space.

Astound is a leading provider of business-class broadband services in the Country. We currently service;

  1. Award winning internet and customer service
  2. Market leading uptime
  3. Industry leading low latency (meaning less time loading content and more time getting where you want to go)
  4. Best in class internet speeds and pricing.

Yes! We offer streaming services in partnership with TiVO as well as tradition TV in certain areas. Ask us about your options

  1. Call our award winning customer service support to set up an installation
  2. Order online
  3. If your community is pre terminated, you will be able to instantly turn on services.
  4. Ask your friendly local onsite contact about options.
Disclaimers

*Internet download speeds may vary and are not guaranteed. Certain equipment may be required to receive advertised speeds. Observed speeds may vary based on device connection & other factors outside of Astound’s control. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. See astound.com/yourspeed for why speeds may vary. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Modem required for internet service. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.

A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission, where available. ©2022 Ziff Davis, LLC. All Rights Reserved.