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Indiana Storm Warning

We are prepared for a winter storm approaching Evansville, Friday 1/22 into Sunday 1/25. Weather reports predict snow accumulations and below freezing temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured, we will be working to manage your service needs during this event. More

Illinois Storm Warning

We are prepared for the extreme cold watch approaching Chicago, Friday 1/23 into Saturday 1/24. Weather reports predict dangerously cold wind chills and below freezing temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured, we will be working to manage your service needs during this event. More

Texas Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact Texas beginning Friday, 1/23 and continuing into Sun, 1/25, bringing snow accumulations, damaging ice, and gusty winds. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • Dallas Metro Area: The Lewisville retail store will close early Friday, 1/23 at 3:00 PM and will be closed on Monday, 1/26.
  • Belton/Temple/Waco Area: The Belton and Waco retail stores will have a delayed opening at 12 PM on Monday, 1/26.
  • Midland-Odessa Area: The Odessa retail stores will have a delayed opening at 12:00 PM on Monday, 1/26.
  • Brownwood: The Brownwood retail store will have a delayed opening at 12:00 PM on Monday, 1/26.
  • Austin Metro Area: The Austin and San Marcos retail stores will have a delayed opening at 12:00 PM on Monday, 1/26.

More

DC Metro Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact the D.C. Metro beginning on Saturday, 1/24 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • DC Metro Area: The DC Metro area customer center will have a delayed opening at 12 PM on Monday, 1/26.

More

Pennsylvania Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact eastern Pennsylvania beginning on Sunday morning, 1/25 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • Bethlehem and NEPA Area: The Bethlehem and Pittston customer centers will have a delayed opening at 12 PM on Monday, 1/26.

More

New York Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact New York beginning on Saturday, 1/24 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • New York: The New York customer center will have a delayed opening at 12 PM on Monday, 1/26.

More

Massachusetts Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact Massachusetts beginning on Sunday morning, 1/25 and continuing into Mon, 1/26, with the potential of significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • Boston Area: The Boston area customer centers will be closed on Monday, 1/26.

More

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Local community events

Local community events

Astound is proud to be part of the communities we serve — supporting and sponsoring local events as well as ongoing national efforts like Habitat for Humanity and continued support of the important work of FeedingAmerica.org.

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Award winning internet

To be recognized as a top Internet provider, it starts with speed. But speed alone is not enough! Internet service providers (ISPs) also need to meet other critical elements such as satisfaction with reliability, fees, customer service, tech support and initial setup.

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Our values

Doing the right thing and delivering on what we promise strengthens the relationships we value most – our customers and our teams. That’s our honest commitment.

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Careers in telecommunications

We employ hard-working, action-oriented team members and are continually looking to recruit exceptional talent in all business areas and markets where we offer service.

Making an Impact

Our impact: Connections for stronger communities

More than providing the best customer experience you’ve ever had, we are committed to strengthening the communities where we live, work and raise our families.

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Inclusion

Inclusion and belonging are at the heart of our business, because innovation thrives when everyone has the opportunity to contribute and succeed.

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What to watch for Father’s Day

Looking to make this Father’s Day unforgettable (and maybe earn favorite child status?) Our fun-packed entertainment guide has everything you need to keep Dad laughing, relaxing and thoroughly impressed!

Asian American and Pacific Islander Heritage Month

Join us as we honor the culture, and contributions of Asian Americans, Pacific Islanders and Native Hawaiians. Their impact shapes our communities and motivates future generations.

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Astound Broadband Celebrates Pride Month

We honor Pride Month by celebrating the incredible contributions and impact of LGBTQ+ individuals on our culture and communities.

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Hispanic Heritage Month

This Hispanic Heritage Month, we’re celebrating the achievements and contributions of Hispanic Americans who inspire us all to reach new levels of success.

Habitat for Humanity

Habitat for Humanity

Astound and Habitat for Humanity are collaborating to help families in need achieve stability and self-reliance through safe and affordable housing.

Local community events

Local community events

Astound is proud to be part of the communities we serve — supporting and sponsoring local events as well as ongoing national efforts like Habitat for Humanity and continued support of the important work of FeedingAmerica.org.

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Our story

We've been a part of your community for years—with award winning internet service and 24/7 local customer support. We put our customers first in everything we do.

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Feeding America

Giving and making a difference in someone’s life is more important than ever and Astound is proud to continue this support.

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Our customer pledge

We put our customers first in everything we do, with our 24/7 Hour Support, 30 day money back guarantee, on time guarantee and 2 hour service windows.

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Industry trends

Learn about Astound Broadband's latest news, product launches, service enhancements, and local events.

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Affordable connectivity program

We believe it’s more important than ever that families in need have access to affordable internet, so they can stay connected to family, friends, work and school.

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The truth about channel negotiations

Astound Broadband strives to provide the best TV choices, at a value that makes sense for you and your family.

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Understanding taxes, surcharges & fees

Review our guide to understanding taxes on your bill including state-specific fees.

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Net neutrality

We want you to know where Astound Broadband stands on this important issue.

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