Why Gig internet?
Gig internet offers the ultimate internet speed for today’s home.
Streaming
Movie-goers and couch potatoes unite! Gig gets all your TVs, tablets and entertainment humming
Work from home
Getting more done than ever? You need Internet speed that keeps up with you
Gaming
For all the players, ultra-low latency, ultra-fast Gigabit Internet speed
Smart home
With a connected home, completing everyday tasks has never been easier
Gig internet offers in Luzerne County
There's enough juice to go around so get as much as you need.
Gig speed... meet great WiFi
Want even more? Try symmetrical speed
Symmetrical Gig
Data transfer at the same download and upload speeds, at the same time.
Super charge your gaming
The perfect gaming teammates? Gig speed and Pro-Gaming WiFi.
Astound Broadband’s fiber-rich internet delivers ultra-fast speed, no matter what high-bandwidth activities you choose.
Couple Gig internet with our Pro-Gaming WiFi and experience WiFi 6, a router that adeptly prioritizes congested home networking traffic, and advanced quality of service (QOS), delivering more reliable gameplay.
Frequently asked questions
Is Gig fiber internet available in Luzerne County?
Yes! Astound’s fiber rich internet is available throughout Luzerne County. View all of our serviceable areas.
What equipment is needed for fiber internet in Luzerne County?
Data Over Cable Service Interface Specification (DOCSIS) 3.1 modems allow for much higher speed than previous modems. DOCSIS 3.1 modems offer the best in speed and massive improvements in reliability.
Make sure you have a Gigabit WiFi router, which uses the protocol called 802.11ac (and can support speeds up 940 Mbps). We recommend using our best in class router for Gig internet (up to 940 Mbps*) which is capable of supporting these high speeds. Our Whole Home WiFi, powered by eero delivers excellent WiFi coverage in your home (available for an additional monthly fee). However, if you’re in love with your current router, it will work, but we cannot guarantee Gig internet will work with your current router.
How does Gigabit internet work?
Gigabit service can be transmitted over traditional cable wiring or fiber connection running to your house. Gigabit internet, which uses the DOCSIS 3.1 standard, can download data up to 1 Gbps, and upload data at 20 Mbps. Gigabit internet service transmits data up to 1 Gigabit per second (Gbps) — or 1,000 megabits per second (Mbps). If you or your family loves to stream movies and TV while playing bandwidth-hungry games and downloading the latest apps on your smartphone — all at the same time — Gigabit service could provide a major improvement in network speed and reliability.
Will I get 1 full Gigabit delivered to my home?
If you have Gigabit service (1,000Mbps),Gigabit is being delivered to your home. However, your modem has a Gigabit port and a small amount of bandwidth is used to connect you to the internet. Gigabit speeds are up to 940 Mbps because a small amount of bandwidth is used to make sure data is transmitted properly. This is expected and normal for residential gig service.
When do I need Gig internet?
The internet speed you need depends on your home’s connectivity and the devices you use. Using your internet connection for things like Netflix streaming, gaming, or to support a myriad of the best smart home devices, faster internet connections with more data may be right for your home. Higher speeds provide better performance for homes with many connected devices, streaming, video conferencing, gaming and multiple smart devices.
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*Internet speeds may vary and are not guaranteed. Observed speeds may vary based on device connection and other factors outside of Astound’s control. All advertised speeds are up to the stated speeds and are not guaranteed. Certain equipment may be required to reach advertised speeds. See astound.com/yourspeed for why speeds may vary. To view Astound’s FCC Network Management Disclosure see astound.com/policies-disclaimers. Modem required for internet service. Limited time offer, subject to change without notice. Promotional pricing valid for 24 months from service start date, subject to change thereafter. Offer includes a $5/mo discount for enrollment in both automatic payments (autopay) and paperless billing (e-bill); valid email address required. Must enroll in e-bill and paperless billing within 30-days of placing the order. Without enrollment, the monthly service charge automatically increases by $5/mo. Discount appears on bill within 1-2 bill cycles after enrolling. If either auto-pay or e-bill is cancelled, services are changed, or account is not in good standing, then the $5/mo discount may be discontinued. Modem and standard Wi-Fi equipment included Free month(s) is applied to month 2 and/or month 5 of the promotion. Number of free months offered varies. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. A one-time activation fee of $9.99 (in addition to any installation fees) will be charged. Offer available to residential services only; commercial and business pricing and service offerings differ. Offer valid only for new customers or previous customers with account in good standing who have not had Astound service within the last 60 days. Non-standard installation may require additional outlet and fees. Any additional services, equipment, premium channels and other tiers of service are subject to an additional charge and regular increases. Visit astound.com/fees for info about fees and taxes. All services are governed by the Astound Customer Terms & Conditions that can be found at astound.com/official-notice. Not all services and speeds are available in all areas. Next day installation is not guaranteed. Availability varies by market and is limited to availability of appointments during normal business hours Monday-Saturday. Other restrictions may apply. **A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission. Where available. © 2022 Ziff Davis, LLC. All Rights Reserved. All names, logos, images and service marks are property of their respective owners. Visit astound.com/policies-disclaimers for additional terms and conditions. ©2023 RCN Telecom Services of Philadelphia, LLC. All rights reserved.
Pro-Gaming: Activation and installation not included. $12.95 per month is an additional monthly fee and includes 1 Pro-gaming router. NETGEAR, the NETGEAR logo, NIGHTHAWK, the NIGHTHAWK logo, NIGHTHAWK PRO GAMING and the NIGHTHAWK PRO GAMING logo are trademarks of NETGEAR, Inc. DumaOS is a trademark of Netduma Software, Ltd. Any other trademarks in this communication are for reference purposes only. © 2023 NETGEAR, Inc. © 2023 NETGEAR, Inc. NETGEAR, the NETGEAR Logo, NETGEAR Armor and Nighthawk are trademarks of NETGEAR, Inc.
Whole Home WiFi: Activation and installation not included. Up to $12.95 per month includes 1 eero base and 1 eero beacon/device. Each additional eero device beyond that is $5.00 per month, per device. ©2023 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA.
Offer valid only for new residential Astound powered by RCNWaveGrandeenTouch customers or previous customers with account in good standing who have not had our service within the last 60 days.
Astound Broadband substantiates that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.A One-Time Activation fee of $9.99 in addition to your installation charges will be applied. The activation fee offsets a portion of our cost of setting up your account, allocating and restocking equipment to our inventory, activating your devices (boxes/modems/routers) on the network, and connecting your home to RCNWaveGrandeenTouch services.
Additional fees apply for taxes, surcharges, equipment, activation and installation that are not included as part of the package and are subject to change. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. Any additional services, such as equipment, add-on channels and other tiers of service are subject to an additional charge and regular increases. Visit www.astound.com/official-notice for additional terms and conditions. Other restrictions may apply.
Astound TV requires Astound internet service of at least 100 Mbps and an Astound TV box. Astound TV boxes are $5/mo. each. An HDMI-capable TV is required for Astound TV service and one HDMI output must be available to connect to your Astound TV box. Cloud DVR is not available on all equipment types. Basic Cloud DVR tier (125 hours) is included with select TV equipment at no extra cost and recordings will be saved for up to 90 days or until space is needed. Astound TV+ app requires compatible device, internet service, at least one Android set-top box rental and TV subscription from Astound. Some features and functions may not be available out of the home. Astound TV+ cannot be streamed outside of the United States. Other restrictions apply. TV rates subject to change. Visit astound.com/rates for more detail.
Astound TV+ app requires compatible device, internet service, at least one Astound TV box rental and TV subscription for in-home use. Content restrictions may apply. Maximum combined 5 simultaneous Live TV and/or DVR streams per account. Access to cloud DVR only available for residential customers. The ability to stream content out-of-home may be limited and is dictated by the content provider. TV programs cannot be streamed outside of the United States.
WA RESIDENTS: unless otherwise specified, pricing does not include a 2% Regulatory Administration Fee.
Unless otherwise specified in the offer details, price does not include Network Access and Maintenance FeeInternet Infrastructure FeeNetwork Access and Maintenance FeeNetwork Access and Maintenance Fee of up to $9.77$9.77$9.77$6.77/month, which is subject to change. Network Access and Maintenance FeeInternet Infrastructure FeeNetwork Access and Maintenance FeeNetwork Access and Maintenance Fee helps defray costs associated with building and maintaining our fiber rich broadband network, as well as the costs of expanding network capacity to support the continued increase in customers’ average broadband consumption. This fee is neither government-mandated nor a tax, fee or surcharge imposed by the government; it is a fee that Astound Broadband assesses and retains.
Non-standard installation may require additional outlet and special wiring fees. Any additional services, such as equipment, premium channels and other tiers of service are subject to an additional charge and regular increases.