The New 465 Area Code is Coming to New York
Thank you for being an Astound customer. We’re committed to delivering high quality services and great value every day. We want to share an important update about a new area code that will soon be introduced in your region.
Beginning June 18, 2026, customers in the 347, 718, 917, and 929 area code overlay regions may be assigned a number in the new 465 area code when they request new service or an additional line. The New York Public Service Commission has approved an all-services area code overlay for the 347/718/917/929 area code region which serves the boroughs of the Bronx, Brooklyn, Queens, and Staten Island as well as the Marble Hill section of Manhattan. Customers with the 281, 346, 713, and 832 area code get to keep their current number. Customers with the 347, 718, 917, and 929 area code get to keep their current number. Customers are to continue to dial 10-digits for all local calls, including calls within the same area codes. For more information on the new area code 465, visit https://dps.ny.gov/telecommunications.
Frequently Asked Questions
What is an Area Code Overlay?
An overlay is the addition of another area code (465) to the same geographic region as an existing area code region (347, 718, 917, and 929). The overlay does not require you to change your existing area code or phone number, or how you dial your calls. You will continue to dial the area code and phone number for all local calls, as you do today, within and between the 347, 718, 917, and 929, and new 465 area codes.
What will you need to do?
Customers in the overlay region should:
- Continue to dial 1+10 digits for all local calls, including calls within the same area code.
- Continue to identify your telephone number as an 11-digit number, and include the area code when giving the number to friends, family, business associates, customers, etc.
- Ensure that all services, automatic dialing equipment, or other types of equipment recognize the new 465 area code as a valid area code and continue to store or program telephone numbers as 11-digit numbers. Some examples are: stored telephone numbers in contact lists in wireless phones, PBXs, fax machines, internet dial-up numbers, speed dialers, call forwarding settings, voicemail services, medical alert devices, safety and alarm security systems and gates, ankle monitors and other similar equipment.
What will remain the same?
- Your telephone number, including current area code.
- The price of a call, coverage area, or other rates and services will not change due to the additional overlay.
- What is considered a local call now will remain a local call.
- You will continue to dial 1+10 digits for local calls within and between the overlay area codes, and 1+10 digits for long distance calls.
- You can still dial just three digits to reach 911 and 988, as well as 211, 311, 411, 511, 611, 711, or 811 if those are currently available in your community.
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call Astound at 1.800.4.ASTOUND (1.800.427.8686) for more information. You can also visit the New York Public Service Commission website at https://dps.ny.gov/telecommunications.
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