Account name change

Changing the name on your account

A change to the name on your account can be accomodated, typically in specified cases, by submitting a request form and supporting documentation.

Note that name changes are Not Permitted on accounts where a new person will be taking over the account except in cases of death or power of attorney.

Get started

Here's what to do:

Provide documentation to change your account name
Get the request form & mailing address
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Required documentation

First you will need to provide one of the three supporting documents listed.

Then, download the request form linked below.
Fill it out, and mail it along with your supporting document to complete a name change on your account.

Marriage/divorce certificate
Legal name change documents
Power of attorney certificate

Name Change Request Form

RCN permits the name on an account to be changed in the event of marriage, legal name change, divorce, death, or power of attorney.

Please complete this form and return to RCN. Requests may take up to 14 business days in order to be processed. The request will be denied if the required documentation does not accompany this form. Submitting false documentation or misrepresenting your identity may result in legal action in which case you may be penalized to the fullest extent of the law.

Name changes are Not Permitted on accounts where a new person will be taking over the account unless in the case of death or power of attorney.

Download the form

Return form & documentation to:

Fax: (703) 434-8197

RCN Telecom Services, Inc.
Attention: Name Change Dept.
100 Baltimore Drive
Wilkes-Barre, PA 18702

Please complete this form and return to Wave. Requests may take up to 14 business days in order to be processed. The request will be denied if the required documentation does not accompany this form. Submitting false documentation or misrepresenting your identity may result in legal action in which case you may be penalized to the fullest extent of the law.

Name changes are Not Permitted on accounts where a new person will be taking over the account unless in the case of death or power of attorney.

Download the form

Return form & documentation to:

Fax: (703) 434-8197 (Attn: Name Change)

Wave Broadband
Attention: Name Change Dept.
100 Baltimore Drive
Wilkes-Barre, PA 18702

RCN permits the name on an account to be changed in the event of marriage, legal name change, divorce, death, or power of attorney.

Please complete this form and return to RCN. Requests may take up to 14 business days in order to be processed. The request will be denied if the required documentation does not accompany this form. Submitting false documentation or misrepresenting your identity may result in legal action in which case you may be penalized to the fullest extent of the law.

Name changes are Not Permitted on accounts where a new person will be taking over the account unless in the case of death or power of attorney.

Download the form

Return form & documentation to:

Fax: (703) 434-8197

RCN Telecom Services, Inc.
Attention: Name Change Dept.
100 Baltimore Drive
Wilkes-Barre, PA 18702

Grande permits the name on an account to be changed in the event of marriage, legal name change, divorce, death, or power of attorney.

Please complete this form and return to Grande. Requests may take up to 14 business days in order to be processed. The request will be denied if the required documentation does not accompany this form. Submitting false documentation or misrepresenting your identity may result in legal action in which case you may be penalized to the fullest extent of the law.

Name changes are Not Permitted on accounts where a new person will be taking over the account unless in the case of death or power of attorney.

Download the form

Return form & documentation to:

Fax: (703) 434-8197

Grande Communications
Attention: Name Change Dept.
100 Baltimore Drive
Wilkes-Barre, PA 18702

enTouch permits the name on an account to be changed in the event of marriage, legal name change, divorce, death, or power of attorney.

Please complete this form and return to enTouch. Requests may take up to 14 business days in order to be processed. The request will be denied if the required documentation does not accompany this form. Submitting false documentation or misrepresenting your identity may result in legal action in which case you may be penalized to the fullest extent of the law.

Name changes are Not Permitted on accounts where a new person will be taking over the account unless in the case of death or power of attorney.

Download the form

Return form & documentation to:

Fax: (703) 434-8197

enTouch Systems
Attention: Name Change Dept.
100 Baltimore Drive
Wilkes-Barre, PA 18702

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Account name change

Changing the name on your account

Here's what to do:

Required documentation

Name Change Request Form

Return form & documentation to:

Return form & documentation to:

Return form & documentation to:

Return form & documentation to:

Return form & documentation to:

Don’t have a MyAstound Account?

Here’s how to register:

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Account name change

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Changing the name on your account

Here's what to do:

Required documentation

Name Change Request Form

Return form & documentation to:

Return form & documentation to:

Return form & documentation to:

Return form & documentation to:

Return form & documentation to:

Don’t have a MyAstound Account?

Here’s how to register:

Quick links

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