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The remnants of Hurricane Ian are expected to affect Washington D.C., Maryland, and Virginia Friday, 9/30 evening through Sunday, 10/2. Forecasts predict gusty winds, 4-6 inches of rain and localized flooding are possible. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More >>

Introducing 1.2 Gig - our fastest internet speed ever!

Speeds of up to 1200 Mbps make a happy, faster home. With more speed you can power more devices – giving everyone a better experience whether you work, stream, learn, game or do it all.

Get Gig Internet

Introducing 1.2 Gig - our fastest internet speed ever!

Speeds of up to 1200 Mbps make a happy, faster home. With more speed you can power more devices – giving everyone a better experience whether you work, stream, learn, game or do it all.

Get Gig Internet

Introducing 1.2 Gig - our fastest internet speed ever!

Speeds of up to 1200 Mbps make a happy, faster home. With more speed you can power more devices – giving everyone a better experience whether you work, stream, learn, game or do it all.

Get Gig Internet

Introducing 1.2 Gig - our fastest internet speed ever!

Speeds of up to 1200 Mbps make a happy, faster home. With more speed you can power more devices – giving everyone a better experience whether you work, stream, learn, game or do it all.

Get Gig Internet

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Account name change

Name change request form

RCN permits the name on an account to be changed in the event of marriage, legal name change, divorce, death, or power of attorney.

Please complete this form and return to RCN. Requests may take up to 14 business days in order to be processed. The request will be denied if the required documentation does not accompany this form. Submitting false documentation or misrepresenting your identity may result in legal action in which case you may be penalized to the fullest extent of the law.

Name changes are Not Permitted on accounts where a new person will be taking over the account unless in the case of death or power of attorney.

Download the form

Return form & documentation to:

Fax: (703) 434-8197

RCN Telecom Services, Inc.
Attention: Name Change Dept.
100 Baltimore Drive
Wilkes-Barre, PA 18702

Required documentation

You will need to provide one of the following supporting documents, in addition to the form, in order to complete a name change on your RCN account:

  • Marriage/divorce certificate
  • Legal name change documentation
  • Power of attorney certificate
Disclaimers

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.