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What slows down eero WiFi? (& how to fix it)

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A fast and reliable WiFi connection is necessary, whether for work, online learning, gaming or entertainment. Slow or unstable WiFi not only frustrates users but can also hinder communication and lead to disruptions that negatively impact our online activities and productivity.

Having mesh WiFi in your home significantly enhances the online experience by improving network coverage, security and overall performance. However, several factors can severely affect the performance of your eero WiFi system, leading to slower speeds, increased latency and unexpected disconnections.

Some of these factors include:

    1. Interference from other devices
    2. Physical obstructions
    3. Too many connected devices
    4. Not keeping software updated
    5. eero device placement
    6. Distance from the eero router
    7. ISP speed limitations

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Factors affecting eero WiFi speed

Multiple factors can impact the performance of your eero WiFi network, resulting in slower WiFi speeds. Understanding these aspects is necessary to identify and address them if they impact your eero WiFi network. These factors include:

    1. Interference from other devices

Electronic devices in the house, such as microwaves, cordless phones and baby monitors, release electromagnetic interference that can degrade the performance of your eero WiFi network. These devices use the same frequency as the eero devices, causing signal congestion and interference and reducing speeds and connectivity issues.

    1. Physical obstructions

WiFi signals can be weakened by obstacles in your home, like walls, floors and large furniture, especially if they are made of concrete, metal or thick wood. These physical obstructions reduce speeds or create dead zones with little or no WiFi coverage.

Consider placing your devices away from these obstructions or elevating them to higher places, like the tops of shelves, to allow the signal to travel further.

    1. Too many connected devices

Each connected device in your eero WiFi network shares the same bandwidth. Connecting too many devices can strain the available bandwidth, causing speeds to slow down for everyone. Congestion is especially apparent in devices engaged in bandwidth-intensive activities such as streaming 4K videos or online gaming.

You can alter the bandwidth settings through your eero app settings to prioritize bandwidth for high-demand devices, such as gaming consoles and streaming devices. Also, consider disconnecting idle devices from the internet when not using them. Another option is to add more eero mesh units to cover the devices in the home.

    1. Not keeping software updated

Failure to regularly update your eero devices and any connected devices with the latest software and firmware updates may lead to performance issues. Firmware updates on your eero devices offer benefits such as bug fixes, security patches and new features that can increase WiFi speed and improve overall network performance and stability.

Enable automatic updates in your eero app’s settings to ensure you are running on the latest software and firmware.

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    1. eero device placement

The position of your eero devices greatly influences the quality of your WiFi coverage and WiFi speeds. Placing the eero devices too far apart or in locations with obstructions can create dead zones and slower speeds.

Ideally, your eero devices should be in central locations, a few feet apart and away from potential obstructions, to ensure consistent connectivity.

    1. Distance from eero router

The distance between your devices and the eero router affects the WiFi speed and overall network performance. The longer the distance, the weaker the signals that reach your device because their strength diminishes as they travel further and pass through walls and floors. Weaker signals result in slower speeds and possible connectivity disruptions.

Arrange the eero devices strategically and place them closer to your devices to ensure stronger signals and optimal coverage.

    1. ISP speed limitations

The speed and bandwidth of your eero WiFi network are directly determined by the internet plan provided by your internet service provider. Even if your eero routers can deliver fast speeds, the internet plan you subscribe to constrains the overall internet speeds. For example, if you have a 300 Mbps internet plan, your eero network cannot exceed those speeds, regardless of its capabilities.

Review the speed tier you have subscribed to and compare it with the speeds your network achieves. Use speed testing tools to check your internet speeds. If you are experiencing slower speeds, consider upgrading to a higher tier to get the best internet speed that meets your online needs.

Learn more: What is the difference between WiFi and internet speed?


Optimizing your eero WiFi network involves addressing the factors that affect its performance. Identifying and mitigating issues such as device interference, physical obstructions and outdated software can significantly enhance your network speeds.
Implement the following steps to enhance your eero WiFi speed:

    1. Identify and move potential sources of interference, including other wireless devices, away from your eero devices.
    2. Place the eero devices on unobstructed and raised surfaces like the top of shelves and furniture.
    3. Prioritize bandwidth for essential devices and disconnect the idle ones to reduce network congestion.
    4. Regularly update your devices’ software to benefit from the latest performance enhancement features.
    5. Add more eero devices to build a strong mesh network that effectively covers your home.

Implementing these steps to fix the issues affecting your eero WiFi will improve the speed and enhance your overall online experience. Whether working, learning or gaming, your eero network will provide a fast and stable internet connection.

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Frequently asked questions

The maximum speeds an eero router can handle depend on the specific model and whether they are connected wirelessly or by an Ethernet cable. The older eero models can support up to 1 gig, while the latest models, eero Pro 6E and eero Max 7, can support up to 2.3 Gbps and 9.4 Gbps, respectively.

The eero app allows you to check the signal strength and connection of your eero network. Open the app and tap on the “Online” tab at the top of the screen. You’ll see a list of all the eero devices and an icon indicating the signal strength of each device. If needed, adjust your device’s location to improve the areas with weak signals.

Regular firmware updates for your eero routers can potentially improve network performance. However, you may need to eventually upgrade to newer eero models that support the latest WiFi standards, like WiFi 6, WiFi 6e or WiFi 7 to enjoy more WiFi benefits.

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*Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. DOCSIS 3.1 modem with 2.5GE physical LAN port is required for 1 Gigabit speeds and higher. See for why speeds may vary. To view Astound’s FCC Network Management Disclosure see Modem required for Internet service. No contract required. Subject to availability. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.

While we have made every attempt to ensure that the information contained in this site has been obtained from reliable sources, Astound Broadband is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Certain links in this site connect to other websites maintained by third parties over whom Astound Broadband has no control. Astound Broadband makes no representations as to the accuracy or any other aspect of information contained in other websites.

eero Plus is available for an additional $9.99/month and requires subscription to whole home WiFi powered by eero.