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Get The Most From Your Astound Services

There’s a new way to log in to your self-care account. Visit my.astound.com then enter your current username and password. Make sure to save your login information directly on my.astound.com and bookmark the page.

Manage Your Account

Switch & Add Astound Mobile

Get mobile on one of the largest, most reliable 5G networks. Login to your MyAstound account and add Astound Mobile today. Pay only for what you need. You can pay by the gig or go unlimited. Learn how to switch and save with Astound Mobile.

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Enjoy TV On-the-Go

Your MyAstound ID enables you to watch TV on-the-go! You can watch shows online directly from channels like ESPN, Fox, NBC, Nickelodeon and more. Subscribe to HBO, Showtime or Cinemax? You can watch those too. Do all this and more using your MyAstound username and password.

The ability to stream content out-of-home may be limited and is dictated by the content provider.

Sign Up For Text Alerts

Now, you can sign up for text alerts – the quick and easy way to receive appointment reminders and payment confirmations.

The device you are using must be able to receive SMS messages. Alerts received as text messages on your mobile access device may incur a charge from your mobile access service provider. Data connection required. Wireless carrier fees may apply.

AutoPay & Paperless Billing

Save time and a few bucks by signing up for autopay and paperless billing.

Mom works on bills while young son does his homework.

Not all features are available in all areas.

Enjoy all of the perks that come with your Astound subscription and open the door to more convenience.

Manage Your Account & Billing

View your statement online.
Sign up for paperless billing.
Set recurring bill payments or check payment status.
Access Astound phone features, voicemail and call logs.

Update Your Information

You can update your contact email address.
Update password and security information.
Request to have your bill sent to a different address.

Don’t have a MyAstound Account?

Here’s how to register:

Visit MyAstound Account Signup.
Fill in the registration form.
Have your Astound Account number handy – located on your bill.

Frequently Asked Questions

Can I sign up for Astound Mobile through MyAstound account?

Yes! Switching to Astound Mobile is easy using your MyAstound account. Log in now and add Astound Mobile today.

Find out more information on how to purchase Astound Mobile through MyAstound.

What is the new URL to access my self-care account?

Please go to my.astound.com for all account management needs moving forward.
Once you log in for the first time, you can save your information and bookmark the page.

Will my login information change?

No, your username and password will remain the same.

I can’t remember my username and password. What should I do?

No worries. Simply click “forgot username or password”. You will be asked to enter your account number, followed by answering the security questions you previously selected OR entering the six digit PIN listed on your most recent bill. Once submitted, you will receive an email with your username and a link to reset your password.

I use my account login to sign into my TV network apps like TNT, ESPN, CNN, etc. Do I need to update or reset anything so I can continue watching?

Your https://my.rcn.com/https://account.mygrande.com/https://my.entouch.net/https://my.wavebroadband.com/ credentials haven’t changed. You will still be logged in and ready to watch with those programming partners.

If I go to log in to a new network, will I select Astound Broadband as my provider?

Not at this time. You will continue to select your original provider, RCNGrande CommunicationsenTouch SystemsWave Broadband.

Will my current TVE (TV Everywhere) app still work?

Yes, your current username and login will continue to work for Astound TV+ as well as other TV Everywhere apps you may use to access content online and on the go.

(Astound TV+ access depends upon video equipment and services subscribed to. Customers must have at least one IPTV set-top box and Astound Internet to access Astound TV+).

Why are you changing my self-care login URL?

As we are now Astound Broadband, we are updating our tools with our new name and look. You will still be able to access the great features you are currently using like managing your bill and accessing other helpful links.

If I still need help, where do I go?

Give us a call at 1.800.427.8686. We are here to help.

Looking for something else?

Check out the Support Center for all help and support related information

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Disclaimers

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.

Availability of streaming content from third-party sources is subject to change and certain third-party fees may apply. Separate streaming membership is required for these services (and sold separately). Access to Amazon Prime Video, Netflix, Hulu, Sling TV, FuboTV and other streaming services requires compatible TiVo equipment and Astound Internet service.