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Important Information Regarding Your TV Service

At Astound, our goal is to deliver the latest shows, movies and entertainment that our customers want at the best possible value.

Our agreement with Starz Networks is set to expire on the 13th of December. The following is a list of channels that may be impacted if a new agreement is not reached:

Starz
Starz Cinema
Starz Encore
Starz Encore Classic
Starz Encore Westerns
Encore Indieplex

Starz Kids & Family
Starz In Black
Starz Encore Action
Starz Encore Family
Encore Movieplex

Starz Edge
Starz Comedy
Starz Encore Black
Starz Encore Suspense
Encore Retroplex

Please note, not all channels are carried in all Astound service areas

  • We will continue to work towards renewing this agreement but in the event we are unable to do so, we want you know in advance that you have streaming options to directly access Starz programming.

  • Over the last several years, the availability of new streaming apps has grown tremendously, giving consumers direct access to subscribe to content they want. With a direct subscription, you can download the app to your favorite device, including your Astound TV set-top box and watch however and whenever you want. Starz content can also be found on Amazon Prime, Apple TV, Hulu, and more.

  • We’ll continue to work toward acceptable terms with Starz and we will continue to provide updates as we know more. In the meantime, if we are unable to renew our agreement, please be sure to check out www.starz.com/buy where, you can subscribe directly to Starz for $9.99/month.

Frequently Asked Questions

In order for Astound, and all other multichannel TV providers, to distribute programming content to customers, we have to have an agreed upon contract that outlines how we must pay for and carry the channel. Astound pays programmers (networks or TV station owners) a “carriage fee” per channel, per month, per customer. Without a contract in place, we cannot legally make the content available to customers because we don’t own it.

As negotiations progress, we’ll keep our customers updated through email and on the Astound website. We’ll also have an onscreen message directing you where to find more information or how to sign up for Starz services directly.

Yes, all content that Starz Networks owns is affected by this contract negotiation.

If Astound is unable to come to an agreement with Starz to continue carriage of their content, or if Starz chooses to stop negotiating, the channels and on demand content will be removed from Astound’s TV service. The good news is, you can sign up directly for service by going to starz.com/buy which will allow you to continue watching on your favorite devices however and wherever you want. You can even download the app to your Astound set top box.

Disclaimers

*Availability of streaming content from third-party sources is subject to change and certain third-party fees may apply. Separate streaming membership is required for these services (and sold separately). Starz month-to-month streaming subscription rate is currently $9.99/month plus applicable taxes, as advertised on starz.com/buy as of 10/31/23. Access to Starz, Hulu, Amazon Prime and other streaming services requires compatible Astound TV equipment (Android set-top box) and our Internet service. HDMI-capable TV is needed for TV service. Your TV needs an HDMI output. Minimum speed of 100Mbps internet service is required. Availability of certain On Demand content may depend on subscription to the tier/service that includes the underlying linear channel. Programming subject to change; availability may differ by location; certain on demand, events and pay-per-view titles are available an additional cost. Please refer to your on-screen guide for details. All names, logos, images and service marks are property of their respective owners. Not all services are available in all areas. Other restrictions may apply. For more info visit https://www.astound.com or call.