Skip to content
Building your order...
+

How to prevent online identity theft (7 expert tips)

Online identity theft occurs when cybercriminals steal personally identifiable information (PII) like Social Security numbers and financial data to commit fraud. Attackers use tactics like phishing, fake websites, and public WiFi sniffing to target vulnerable groups, especially during high-risk times like tax season and holiday shopping. To protect yourself, you should freeze your credit, enable two-factor authentication (2FA), use digital wallets, and secure your home network. If your data is compromised, immediately report it to the FTC, contact major credit bureaus to place fraud alerts, and freeze your financial accounts to minimize damage.

Video tutorial: Internet Security | Ask the Expert: Ways to protect yourself from online scams.

Key Takeaways:

  • Online identity theft involves stealing sensitive personal data (PII) for financial fraud, blackmail, or impersonation.
  • Cybercriminals steal data using common scams like phishing, fake online stores, rogue public WiFi networks, and SIM card swapping.
  • Scams spike during specific times of the year, including the winter holiday season, tax season, and following major data breaches.
  • Primary defense tactics include freezing your credit for free, setting up 2FA, using digital wallets, and running network security tools.
  • Immediate recovery steps require reporting the theft to IdentityTheft.gov, placing fraud alerts with credit bureaus, freezing bank cards, and filing a police report.

Learn essential tips to safeguard your online identity. Explore how you can prevent online identity theft and keep your personal information secure.

You can prevent online identity theft by practicing the following tips:

    1. Use an identity-threat protection solution.
    2. Freeze your credit.
    3. Review important documents annually.
    4. Secure your home internet.
    5. Enable Two-Factor Authentication (2FA).
    6. Use a digital wallet.
    7. Be cautious of social engineering.

Implementing just a few of these tips can significantly improve your security.

In this article, we will explore what online identity theft is and the methods hackers use to steal personal information. You will also learn tips to protect yourself from online identity theft and what to do if you discover your identity has been stolen.

Mobile + Internet + TV

Switch to Astound

Get Astound Mobile, Internet and TV—and save on the best services available.

phone and tv and wifi logo

Tips to protect yourself from online identity theft

The following are internet security tips that can help you safeguard your online identity and reduce the chances of identity theft.

Use an identity threat protection solution

Consider investing in an identity threat protection service or software product to safeguard yourself and your family from identity theft. These tools can keep track of your personal information, alert you of suspicious activity in real time, and assist you if your identity is compromised.

Freeze your credit

When you freeze your credit with the major credit bureaus, access to your records is restricted and hackers cannot open new credit files. Cybercriminals won’t be able to access your credit or open new accounts in your name. It’s free to freeze your account, and you can open it temporarily when needed.

Review important documents regularly

Regularly review your financial statements, credit reports, loan documents and medical statements. Ensure that you recognize each transaction and check for any suspicious or unauthorized transactions. Any discrepancies should be reported immediately to the appropriate financial institutions or authorities.

Secure your home internet

Securing your home internet will help prevent your devices from being hacked and your data stolen. Astound’s eero Plus Home WiFi security offers several features that enhance WiFi security for your data and devices. These features include:

    • Secure VPN protection to safeguard your device’s IP from hackers.
    • Malware and virus scanning to prevent malicious software and viruses from infiltrating your devices.
    • Password manager to securely store passwords and account credentials.
    • Ad blocking for distraction-free browsing and to prevent intrusive ads from malicious sources.
    • Content filters for family-safe browsing.

Enable Two-Factor Authentication (2FA)

Two-factor authentication provides an extra layer of security. This mechanism requires you to provide a second verification step in addition to your password to access your account. The authentication codes are sent to your mobile device via text or are accessible by authenticator apps.

Use a digital wallet

Consider using a digital wallet when buying items online or in a store. Digital wallets employ tokenization and encryption to protect your payment and card information from hackers. They also offer biometric authentication, two-factor authentication and transaction monitoring to detect fraud or suspicious transactions.

Be cautious of social engineering

Hackers frequently employ social engineering techniques to deceive people into disclosing personal information. Be cautious about sharing personal information with unknown sources claiming to be legitimate entities. Implement mobile phone security measures and thoroughly verify the identities of individuals or organizations requesting personal information.

What do I do if I suspect my online identity has been compromised?

If you suspect or know you have been a victim of identity theft, you must act. Through incident response, you can lessen the impact of identity theft. Incident response is a step-by-step approach to dealing with and managing security issues such as data breaches or identity theft.

The following are steps you can follow to mitigate the damage done by identity theft:

  • Step 1: Report identity theft

The first step is to report the incident to relevant authorities like the Federal Trade Commission (FTC) at IdentityTheft.gov or by phone at 1-877-438-4338.

  • Step 2: Create an FTC identity theft report

The FTC will help you create an identity theft report that documents the fraudulent activity and provides essential details to law enforcement and creditors.

  • Step 3: Contact credit reporting agencies

Place a fraud alert on your credit reports by contacting the major credit reporting companies (Equifax, Experian, and TransUnion). The alert requires these companies to take more strict measures to confirm the identity of anyone applying for credit in your name.

  • Step 4: Contact your financial institutions

Inform your banks and other financial institutions about identity theft. They can safeguard your accounts by freezing or canceling your debit and credit cards or issuing new ones.

  • Step 5: Check your credit reports

Monitor your credit reports regularly for any unusual or unauthorized activities. You can get a free credit report from any of the three major credit bureaus at annualcreditreport.com.

  • Step 6: File a police report

Take your identity theft report to your local law enforcement agency and report the incident. Bring other documents, like a copy of your credit report, bank statements and other supporting documents, to show proof of the crime.

  • Step 7: Keep detailed records

Keep detailed records of all contacts, transactions and documents related to the identity theft. This documentation can help with the resolution process.

  • Step 8: Update passwords and security measures

Update your passwords on all your accounts and enable 2FA authentication to enhance security. Use password managers to store your passwords securely and delete personal information from public profiles on social media and other online sites.

  • Step 9: Continue monitoring your accounts and credit reports

Continue monitoring your financial statements and credit reports for any unusual activity. If an unauthorized transaction occurs, quickly report it to your financial institution, FTC or credit bureau.

  • Step 10: Consult with a professional

If the identity theft case is complex or difficult to solve, consider the services of an identity theft expert or an attorney.

Switching is easy

Switch & Save

Getting started with Astound is easy: just bring your phone or find a new one, pick a plan and add internet.

tablet icon with circle arrows

Frequently Asked Questions

According to financialinfo.org, identity thieves are arrested in less than 5% of all reported incidents, and the conviction rate is significantly lower. Identifying identity thieves is often difficult and only a small number are captured and prosecuted.

How can I find out if someone is using my Social Security number?

  • You can find out if someone uses your social security number in several ways.
  • Regularly check your credit reports for any suspicious or unauthorized activity.
  • Sign up for identity theft protection services that help monitor unusual activity with your Social Security information.
  • Review your Social Security statement to ensure your reported earnings match your payments on the Social Security Administration website.
  • Review your bank’s financial statements for any unusual transactions linked to identity theft.

It is possible, but challenging, for a hacker to open a credit card in your name without your SSN. Some credit card issuers may not require an SSN for application approval but may accept other personal data, like passport or visa information.

An identity thief can open a bank account in your name with the following stolen personal information:

  • Full name
  • Address
  • Email address
  • Social Security number
  • Driver’s license, passport, or government-issued ID
  • Date of birth
  • Existing banking information
  • Copy of utility bill to show proof of residence

If someone steals your identity online, they can use your personal information for fraud, such as making unauthorized transactions, opening accounts, or impersonating you. This can lead to financial loss, damaged credit, and loss of access to your accounts.

A VPN can help protect your data by encrypting your internet connection, especially on public WiFi. However, it does not fully prevent identity theft, so additional measures like strong passwords and two-factor authentication are still important.

Yes, securing your home WiFi router can help reduce the risk of identity theft. A protected network makes it harder for attackers to access your data, especially compared to unsecured public WiFi networks.

You can report online identity theft to official authorities like the Federal Trade Commission (FTC) through IdentityTheft.gov. Reporting helps create a recovery plan and supports further action with financial institutions and law enforcement.

Create the perfect plan

Get the speed, WiFi and mobile that’s just right for you.

Disclaimers

*Internet speeds vary, not guaranteed. Certain equipment may be required. See astound.com for details. Modem req’d. No contracts. Astound Internet is powered by fiber and connected to the premises via coaxial connection or fiber, where available. Delivery methods may vary by area. Subject to availability. Ltd-time offer; subj. to change without notice. Internet speeds under 1 Gig, pricing valid for 12 mos. Gig+ Internet speeds, pricing valid for 36 mos. Add’l fees apply for taxes, surcharges, & data overages, & are subj. to change. For details visit astound.com/fees. Enhanced WiFi or Whole Home WiFi included with Gig+; $5/mo for lower speeds or add’l devices. Regular rates apply after promo ends. Monthly price shown includes discount for enrolling in autopay & e-bill. $10 off/mo w/ bank acct autopay or $5 off/mo w/ credit/debit card autopay. Valid email & enrollment req’d. Must enroll w/in 30 days of order. Discount appears within 3 bill cycles, ends if autopay/e-bill is canceled, svcs change, or acct isn’t in good standing. ^Astound Mobile req’s Astound Internet service for activation. Max 5 lines. Equip., intl./roaming charges, taxes, fees extra & may change. Astound not liable for svc disruptions or outages. Higher rate applies if Internet not maintained. Mobile svc only in Astound areas. Pricing subj. to change. Data may slow during congestion. After 20GB, Unlimited plans slow to 768 Kbps; 1.5GB/3GB plans capped. No rollover; add’l data $10/GB. Coverage varies. Some features may require specific plans. Mobile svc includes BIAS w/ data, voice, texts & SMS. Other restrictions may apply. See astound.com/mobile for details. Offer valid for new res. customers or former customers in good standing w/out Astound svc in past 60 days. Add’l svcs, equip, premiums & tiers extra & subject to add’l charge & reg. increases. $14.99 one-time activation fee (plus install) applies & may change. Taxes & surcharges extra & subj. to change. WA RESIDENTS: unless otherwise specified, price does not include 2% Regulatory Administration Fee. Cust. responsible for any accrued charges. Subj. to credit check. Not all svcs/speeds avail. in all areas. 30-Day Money-Back Guarantee for new residential customers who cancel within 30 days of install. Maximum refund is equal to one month’s monthly recurring service fee of services & equip. ordered & installed. Refund within 60 days after conditions are satisfied. Refund not applicable to usage-based fees. All svcs are governed by Astound Customer Terms & Conditions found at astound.com/policies-disclaimers. © 2026 Radiate HoldCo, LLC d/b/a Astound Broadband. All rights reserved.

While we have made every attempt to ensure that the information contained in this site has been obtained from reliable sources, Astound is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Certain links in this site connect to other websites maintained by third parties over whom Astound has no control. Astound makes no representations as to the accuracy or any other aspect of information contained in other websites.

eero Plus is available for an additional $9.99/month and requires subscription to whole home WiFi powered by eero.