Wireless internet for everyone!
Whether you surf, stream, work, learn, or game we want to make sure you’re absolutely thrilled with your home WiFi.
Get a WiFi system that is smart enough to route WiFi traffic between your devices and blankets your home in reliable WiFi.
Keep your devices safe and secure. We have the tools that protect you from the wild, wild web.
Security Made Simple
Protect your growing digital life and keep your family’s personal information, devices, and network safe from online threats. With brilliant security features to fit your home – antivirus software, ad blocking, VPN protection, password management and more.
Optimize your speed
Many factors influence your home’s WiFi speeds. With smart devices, gaming, working and internet browsing, sometimes it gets crowded on your wireless network!
Also, some devices can’t support higher speeds – which slow down all the devices. Learn how you can boost and optimize your internet speeds to peak performance.
Frequently asked questions
For equipment to security management – get all your WiFi questions answered.
What's the difference between WiFi and a wired connection?
When a device is connected with an Ethernet cable it can achieve its fastest speeds. Wireless speeds for our internet are available using the WiFi signal from your router. Once connected, the speed will depend on a variety of factors. WiFi speeds will not be as fast as wired speeds. Wired speeds are delivered when you plug an Ethernet cable from your modem or router directly into your device – typically a computer, laptop, television, gaming console or other Internet-enabled device.
Is wireless or wired internet faster?
Wired connections always deliver faster speeds than WiFi as it’s connected directly, with no obstruction. Actual wireless performance will vary, and depends on many factors, including interference with other wireless devices, the amount of bandwidth others are using on your WiFi network, obstructions such as walls and other objects that are between you and the wireless router.
Is there a fee for Astound WiFi?
Yes, there is a monthly cost, depending on your needs. We offer multiple options for WiFi – from Standard WiFi to Enhanced WiFi to Whole Home WiFi. Standard WiFi is provided through one of our routers. Enhanced Whole Home WiFi powered by eero® comes with eero devices and the eero app for easy WiFi management. Whole Home WiFi is a combination of multiple eero devices to cover your home space.
What is WiFi 6?
This standard of WiFi is ready to support more devices with better reliability and faster speeds. Delivering four times better performance than AC WiFi, WiFi 6 allows more devices to connect and stream simultaneously, offering optimal speed or reliability, by efficiently packing and scheduling data.
What is WiFi 6e?
Simply put, WiFi 6E means WiFi 6 extended to the 6 GHz band. WiFi 6E works with the same standard as WiFi 6 but with an extended spectrum. 6 GHz is the new frequency band ranging from 5.925 GHz to 7.125 GHz, allowing up to 1,200 MHz of additional spectrum.
What's the difference between WiFi6 and WiFi 6e?
Wi-Fi 6E adds support for 6GHz spectrum, plus faster wireless speeds and lower latencies, but you may need a new router and Wi-Fi 6E-compatible devices to tap into those new airwaves.
What's a wireless router?
A router is a network device that can be used to share your internet connection with multiple computers or devices, wirelessly. It is connected directly to your modem and then to each device on your home network, either wirelessly or through a network cable.
Do you have any router recommendations?
WiFi standard of 802.11ax (WiFi-6) or better is recommended and is an upgrade over the previous standard, which is 802.11ac (WiFi-5).
Can I use my own router?
Yes, with most of our speeds, you can use your own router. Most stand-alone wireless routers should work just fine with our service. The router takes the signal from the modem and makes it accessible to your devices. For 1.2 Gbps (speed up to 1200 Mbps), Astound Broadband supplied rented equipment will ensure customers will have the capability to handle 1200 Mbps speeds in their home.
Can Astound Broadband provide me with support if I use my own router?
We only offer support and troubleshooting for our equipment. Support for customer owned routers should be directed directly to the manufacturer.
If I use my own router and decide I'd like to get Astound WiFi down the line, can I still get Astound WiFi?
Certainly, we can offer homes that we service, the WiFi equipment you need. We recommend you contact us so we can understand your specific WiFi needs for your home.
*Internet download speeds may vary and are not guaranteed. Certain equipment may be required to receive advertised speeds. Observed speeds may vary based on device connection & other factors outside of Astound’s control. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. See astound.com/yourspeed for why speeds may vary. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Modem required for internet service. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.
Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.
Whole Home WiFi: Activation and installation not included. Up to $12.95 per month includes 1 eero base and 1 eero beacon/device. Each additional eero device beyond that is $5.00 per month, per device. ©2023 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA.
eero Plus is available for an additional $9.99/month and requires subscription to whole home WiFi powered by eero.