Astounding symmetrical Internet
Astound Broadband’s symmetrical internet offers the ultimate internet speed for today’s home.
Where is symmetrical?
We’re delivering symmetrical gig internet to thousands of apartment buildings, communities and homes in areas across the US.
Award winning service
Our customer service team is here for you 24/7. We are dedicated to going the extra mile to ensure your experience is astounding, every time.
Ultra-fast symmetrical speed
Connect everything! Laptops and computers, game consoles, connected TVs, automation systems – symmetrical speed powers it all.
Only available in select areas.
Why Gigabit fiber internet?
Astound Broadband has been around the block when it comes to providing Internet, entertainment, and business solutions. What’s more – we’ve been around your block, connecting your neighbors, businesses, and communities to reliable services. With innovative improvements in customer service and technology, coupled with industry-leading Gig Internet speeds, we’ve offered a better choice for our customers for years.
Only available in select areas.
Your property is one of a kind. So why settle for a one-size-fits-all provider? You get more than a building wired for the future:
- Excite residents with ultra-reliable, blazingly fast internet and all the best entertainment with all the coolest apps—all in one place.
- Get a hands-on, local team committed to your total satisfaction, with 24/7/365 proactive monitoring.
- Transform any property into a smart, connected, thriving community—that residents will be thrilled to call home!
Frequently asked questions
What is symmetrical internet?
A symmetrical internet connection provides users with upload and download speeds that are the same. For example, with Symmetrical Gig Internet, your download speed is up to 940 Mbps and your upload speed will also be up to 940Mbps.
Can I use my own modem with symmetrical internet?
No, all equipment for symmetrical internet is supplied by Astound Broadband. A customer may use their own Wi-Fi router for symmetrical internet via the Ethernet port.
Why can’t I use my own modem with symmetrical internet?
Symmetrical speeds are delivered via fiber optic technology, which requires a different setup. Traditional modems are not used because internet is delivered over fiber and an Optical Network Terminal (ONT) is required to deliver service.
What is an ONT?
The ONT is a device that translates the fiber light signal into an electrical signal that can communicate with your in-home Wi-Fi device. This ONT is typically mounted against a wall or in an out-of-the-way area, with an Ethernet cable connecting it to your in-home Wi-Fi router. With an ONT you do not need a separate modem to communicate with your internet service provider (ISP).
Is an ONT a modem?
Technically speaking, an Optical Network Terminal (ONT) is not a modem. However, for Fiber Internet, an ONT acts similar to a modem because it communicates with an internet service provider (ISP).
Why should you consider a symmetrical internet connection?
A symmetrical internet connection might be right if you need:
- Fast upload speeds to share files, post to social media, upload videos, and do everything that your daily routine requires.
- Service that delivers excellent upload speeds for sharing content and images, high-quality game play or doing livestreams to viewers, followers and more.
- Reliable, fast download and upload speeds to school or work-from-home and connect with professors, teachers, coworkers, clients or customers.
Why would having a fast upload speed matter?
Upload speed determines how fast you can send, or upload, data from your computer or device to the internet. This includes uploading files, such as pictures and videos to social media or homework assignments, but upload speeds are also important for video conferencing and online gaming.
Are symmetrical speeds available everywhere?
For residents in eligible areas, we strive to bring Fiber service as quickly as possible. Fiber Internet is currently available in a number of cities and apartment buildings in areas of Washington, Oregon, California, Chicago and Texas.
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*Internet download speeds may vary and are not guaranteed. Certain equipment may be required to receive advertised speeds. Observed speeds may vary based on device connection & other factors outside of Astound’s control. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. See astound.com/yourspeed for why speeds may vary. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Modem required for internet service. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.
Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.
Whole Home WiFi: Activation and installation not included. Up to $15.95 per month includes 1 eero base and 1 eero beacon/device. Each additional eero device beyond that is $5.00 per month, per device. ©2023 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA.