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Storm Recovery

Storm Recovery: We are continuing to monitor restoration to commercial power in our service areas. As commercial power is restored, we will be assessing all areas where Astound service has been interrupted and working to restore your service as quickly as possible.

Thank you for your continued patience as we recover from Hurricane Beryl.

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Symmetrical fiber internet

Fast, fiber-rich, and ultra-reliable symmetrical internet

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Astounding symmetrical Internet

Astound Broadband’s symmetrical internet offers the ultimate internet speed for today’s home.

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Where is symmetrical?

We’re delivering symmetrical gig internet to thousands of apartment buildings, communities and homes in areas across the US.

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Award winning service

Our customer service team is here for you 24/7. We are dedicated to going the extra mile to ensure your experience is astounding, every time.

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Ultra-fast symmetrical speed

Connect everything! Laptops and computers, game consoles, connected TVs, automation systems – symmetrical speed powers it all.

Only available in select areas.

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Why Gigabit fiber internet?

Astound Broadband has been around the block when it comes to providing Internet, entertainment, and business solutions. What’s more – we’ve been around your block, connecting your neighbors, businesses, and communities to reliable services. With innovative improvements in customer service and technology, coupled with industry-leading Gig Internet speeds, we’ve offered a better choice for our customers for years.

Only available in select areas.

A symmetrical internet connection provides users with upload and download speeds that are the same. For example, with Symmetric Gig Internet, your download speed is up to 1200 Mbps and your upload speed will also be up to 1200 Mbps.

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Apartment solutions

Your property is one of a kind. So why settle for a one-size-fits-all provider? You get more than a building wired for the future:

  • Excite residents with ultra-reliable, blazingly fast internet and all the best entertainment with all the coolest apps—all in one place.
  • Get a hands-on, local team committed to your total satisfaction, with 24/7/365 proactive monitoring.
  • Transform any property into a smart, connected, thriving community—that residents will be thrilled to call home!

Frequently asked questions

A symmetrical internet connection provides users with upload and download speeds that are the same. For example, with Symmetrical Gig Internet, your download speed is up to 940 Mbps and your upload speed will also be up to 940Mbps.

No, all equipment for symmetrical internet is supplied by Astound Broadband. A customer may use their own Wi-Fi router for symmetrical internet via the Ethernet port.

Symmetrical speeds are delivered via fiber optic technology, which requires a different setup. Traditional modems are not used because internet is delivered over fiber and an Optical Network Terminal (ONT) is required to deliver service.

The ONT is a device that translates the fiber light signal into an electrical signal that can communicate with your in-home Wi-Fi device. This ONT is typically mounted against a wall or in an out-of-the-way area, with an Ethernet cable connecting it to your in-home Wi-Fi router. With an ONT you do not need a separate modem to communicate with your internet service provider (ISP).

Technically speaking, an Optical Network Terminal (ONT) is not a modem. However, for Fiber Internet, an ONT acts similar to a modem because it communicates with an internet service provider (ISP).

A symmetrical internet connection might be right if you need:

  • Fast upload speeds to share files, post to social media, upload videos, and do everything that your daily routine requires.
  • Service that delivers excellent upload speeds for sharing content and images, high-quality game play or doing livestreams to viewers, followers and more.
  • Reliable, fast download and upload speeds to school or work-from-home and connect with professors, teachers, coworkers, clients or customers.

Upload speed determines how fast you can send, or upload, data from your computer or device to the internet. This includes uploading files, such as pictures and videos to social media or homework assignments, but upload speeds are also important for video conferencing and online gaming.

For residents in eligible areas, we strive to bring Fiber service as quickly as possible. Fiber Internet is currently available in a number of cities and apartment buildings in areas of Washington, Oregon, California, Chicago and Texas.

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Get the speed, WiFi, and TV that’s just right for you.


*Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. DOCSIS 3.1 modem with 2.5GE physical LAN port is required for 1 Gigabit speeds and higher. See for why speeds may vary. To view Astound’s FCC Network Management Disclosure see Modem required for Internet service. No contract required. Subject to availability. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.

Whole Home WiFi: Activation and installation not included. Up to $40/mo for Whole Home WiFi equipment. Additional eero devices available for an additional cost, per device. ©2024, Inc. or its affiliates. eero and all related marks are trademarks of, Inc. or its affiliates. c/o eero LLC, 660 3rd St. San Francisco, CA.