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Storm Recovery

Storm Recovery: We are continuing to monitor restoration to commercial power in our service areas. As commercial power is restored, we will be assessing all areas where Astound service has been interrupted and working to restore your service as quickly as possible.

Thank you for your continued patience as we recover from Hurricane Beryl.

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Web site disclaimer


Unless otherwise indicated in this site, the information and materials available through this site are the property RCNWaveGrandeenTouch and/or its subsidiaries and affiliates and are protected under U.S. and foreign copyright, trademark and other intellectual property laws. No intellectual property or other rights in and to the information and materials on this site are transferred to visitors to this site.


RCNWaveGrandeenTouch does not warrant the accuracy, completeness, timeliness, non-infringement, merchantability, suitability or fitness for a particular purpose of the information and materials made available through this site.

To the maximum extent permitted by applicable law, in no event shall RCNWaveGrandeenTouch be liable for any special, indirect, incidental or consequential damages whatsoever arising out of or resulting from (i) the use of, or inability to use, data, documents or information made available on this site or other Web sites linked to this site, or (ii) content errors, omissions or infringing material, including without limitation lost profits, damages for loss of goodwill, work stoppage, computer failure or malfunction or any and all other damages or losses, even if RCNWaveGrandeenTouch is advised of the possibility thereof and regardless of the legal or equitable theory (contract, tort or otherwise) upon which the claim is based.

RCNWaveGrandeenTouch may make improvements and/or changes to any product(s) or service(s) described in this site at any time. RCNWaveGrandeenTouch does not guarantee that any product or service described in this site will be continuously available. The information on our site is periodically updated.

The documents and related graphics published on this site could include typographical errors or technical inaccuracies.


You may not reproduce or distribute copies of materials found on this site (including, but not limited to text, logos, graphics, sounds or images) in any form (including by e-mail or other electronic means), without prior written permission from RCNWaveGrandeenTouch. Instead, we encourage you to tell others how to access the materials directly through this site.

Requests for permission to reproduce or distribute materials found on this site should be sent to


You may not frame any of the content of this site or incorporate it into another Web site.


All of the electronic forms on this site, such as those for online signup and password changes are on secure servers. This means that RCNWaveGrandeenTouch has taken reasonable steps to protect your personal information from unauthorized parties. We treat customer information given to us online with the same confidentiality that we do with customer records on paper and with information taken over the phone by RCNWaveGrandeenTouch customer service representatives.

However, no technology is fail-proof. It is possible — even if remote — for an unauthorized person to gain access to this information despite the safeguard of a secure server. Consequently, visitors using forms on our site do so at their own risk.

Personal Information

Please refer to our Privacy Statement and Policy.


Please refer to our Privacy Statement and Policy.

Social Media Guidelines

Please refer to our Social Media Guidelines.


RCNWaveGrandeenTouch does not warrant that this site or the server that it makes available is free of viruses.


Please refer to our Privacy Statement and Policy.

Revocation of access authorization

RCNWaveGrandeenTouch reserves the right to revoke any or all access and use authorizations granted to site visitors.

If you have questions or comments about this policy, please contact


Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.