Broadband Consumer Labels

Broadband Facts Labels are designed to provide clear, easy-to-understand, and accurate information about the cost and performance of high-speed internet services as required by the FCC effective for new customers as April 10, 2024 and going forward.

• We no longer sell your internet product/package
• Only standalone internet products require a label. A bundled product (e.g. internet bundled with TV, mobile or home phone services) does not require a label.

The price you see or are quoted from an agent may be different from the price you see on the Broadband Facts label as they may be promotional or have discounts applied. For example, discounts such as autopay and paperless billing are not included in the price on the label.

• Mbps: Megabits per second
• Gbps: Gigabits per second
• Download: Download speed shows how fast information transfers to you over the internet.
• Upload: Upload speed shows how fast information transfers from you to its destination on the internet.
• Latency: Latency, also referred to as ping, is the amount of time it takes for data to pass from one point on a network to another. Latency is measured in milliseconds (ms).
• GB: Gigabyte