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2023, News, Newsroom

Astound Broadband Brings Frozen Treats to the 35th Annual Boston Marathon® Jimmy Fund Walk

September 22, 2023

Princeton, N.J. – September 22, 2023 – Astound Broadband powered by RCN, an award-winning provider of high-speed internet, TV, and phone services, is a premier sponsor for the Boston Marathon Jimmy Fund Walk presented by Hyundai, an event that it has been supporting since 2015. Astound will give away frozen treats from the Astound Broadband ice cream truck to those participating in the 35th Annual Jimmy Fund Walk on Sunday, October 1, 2023.

Proceeds from the Jimmy Fund Walk will directly support cancer care and research at Dana-Farber Cancer Institute.

“The Jimmy Fund Walk is an important fundraising event, one that Astound has supported since 2015, “said Sanford Ames, Senior Vice President and General Manager, Astound Broadband powered by RCN. “Participating in an event like this is just one of many ways Astound provides hands-on support to the communities where we work and live. We’re committed to strengthening the communities we serve.”

The Jimmy Fund Walk will mostly follow the Boston Marathon route with the finish line at 73 Brookline Ave, in front of Fenway Park. Walkers may choose to do a 5K, 10K, half-marathon (13.1miles) or full marathon (26.2miles) or walk virtually in their own community. The Astound Broadband ice cream truck and Astound representatives will be giving away ice cream at the finish line for the duration of the event.

Astound has supported several events for Dana-Farber Cancer Institute this year. In May, Astound celebrated Nurses Week by bringing the ice cream truck to Dana-Farber Cancer Institute in Boston and gave out ice cream to healthcare workers. In June, the Astound Broadband ice cream truck gave away frozen treats at the Jimmy Fund Scooper Bowl at Patriot Place in Foxboro.

Astound Broadband powered by RCN serves the Massachusetts communities of Allston, Arlington, Boston, Brighton, Brookline, Burlington, Charlestown, Dedham, Dorchester, Everett, Framingham, Hyde Park, Lexington, Milton, Natick, Needham, Newton, Peabody, Revere, Roslindale, Somerville, Stoneham, Wakefield, Waltham, Watertown, West Roxbury, and Woburn.

For more information visit astound.com or call 1-800-4-ASTOUND (1.800.427.8686).

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About Astound Broadband
Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high-speed internet, broadband communications solutions, TV, phone services and fiber optic solutions for residential and business customers across the United States. Astound Broadband is comprised of organizations formerly known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, D.C., Texas, regions throughout California, Oregon, and Washington.

Media Contact:
Astound Broadband
Ann Murphy
617.646.1031
ann@sevenletter.com

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2023, News, Newsroom

Astound Broadband expands mobile service powered by T-Mobile’s 5G network

July 26, 2023

Astound Broadband to expand wireless market through strategic relationship

Princeton, N.J. –July 12 / 26, 2023Astound Broadband (Astound), the sixth-largest U.S. cable provider, powered by leading regional providers RCN, Grande Communications (Grande), Wave Broadband (Wave) and enTouch Systems (enTouch), is expanding its new Astound Mobile service, powered by T-Mobile, America’s 5G leader, to additional Astound markets. Known for its award-winning customer service, Astound is making its mobile offering available to customers in approximately 4 million homes currently passed by the company across 12 states.

This month, the service will now be exclusively available to Astound home internet customers who are eligible residents in:

  • New York City and surrounding markets
  • Pennsylvania markets of Lehigh Valley, Luzerne and Delaware County
  • Chicago IL, Evansville IN and surrounding markets
  • Washington DC, Maryland, Virginia and surrounding markets
  • Texas areas of Austin, San Antonio, San Marcos, Houston, Dallas and Brownwood
  • California, Oregon, and Washington markets

In June, Astound Mobile had announced its availability to customers in Massachusetts and Corpus Christi, Midland-Odessa, Temple, and Waco Texas. The company plans to launch Astound Mobile Business later this year.

“Astound’s ongoing journey into the wireless market comes at a time when it is more critical than ever for our customers to have fast, reliable, and high-value broadband and mobile services,” said Jim Holanda, Astound CEO.  “Through our relationship with T-Mobile, we are continuing to bring exceptional choice, value, and competitive, award-winning services that customers need to stay connected.”

“Astound has a collective commitment to serving customers with innovative technologies and award-winning customer service in the regional broadband marketplace. By choosing the T-Mobile nationwide network, Astound will further their commitment by creating custom applications that benefit their customers beyond their home or business on T-Mobile’s nationwide 5G network,” said Dan Thygesen, Senior Vice President of T-Mobile Wholesale and head of T-Mobile’s growing wholesale business.

Astound’s mobile product leverages the nation’s largest, fastest and most awarded 5G network through T-Mobile and offers a variety of plans that when bundled with Astound’s ultra-fast, award-winning internet service, customers will have access to savings and competitive offerings.  Astound offers two “pay by the gig” plans and two unlimited talk and text plans.  Customers can choose a plan whereby they only pay for the data they need or they can expand to an unlimited plan with data allotted to each user. Customers can stream, browse, talk and text with confidence knowing Astound Mobile runs on T-Mobile’s powerful network with 5G service in all 50 states.

For more information, visit astound.com/mobile.

About Astound Broadband
Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high-speed internet, broadband communications solutions, TV, phone services, and fiber optic solutions for residential and business customers across the United States. Astound Broadband is comprised of organizations formerly known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, D.C., Texas, and regions throughout California, Oregon, and Washington.

Media Contacts:
Astound Broadband
Seven Letter
617.646.1031 | 617.515.4060
astound@sevenletter.com

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2023, News, Newsroom

Astound Broadband to debut mobile service powered by T‑Mobile’s 5G network

June 14, 2023

Astound Broadband to enter wireless market through strategic relationship

Princeton, N.J. – June 14, 2023 – Astound Broadband (Astound), the sixth-largest U.S. cable provider, powered by leading regional providers RCN, Grande Communications (Grande), Wave Broadband (Wave) and enTouch Systems (enTouch), will soon debut its new Astound Mobile service, powered by T-Mobile, America’s 5G leader. Known for its award-winning customer service, Astound will make its mobile offering available to customers in approximately 4 million homes currently passed by the company across 12 states.

The service will be exclusively available to Astound home internet customers who are eligible residents in Massachusetts and Corpus Christi, Midland-Odessa, Temple, and Waco Texas in June. The company plans to continue to launch Astound Mobile in its remaining markets by the end of the year.

“Astound’s entrance into the wireless market comes at a time when the need for fast, reliable, high-value broadband and mobile services is at an all-time high and more critical than ever,” said Jim Holanda, Astound CEO. “Through our relationship with T-Mobile, we’ll bring exceptional choice, value and savings, and competitive, award-winning services that customers need to stay connected to their world.”

“Astound has a collective commitment to serving customers with innovative technologies and award-winning customer service in the regional broadband marketplace. By choosing the T-Mobile nationwide network, Astound will further their commitment by creating custom applications that benefit their customers beyond their home or business on T-Mobile’s nationwide 5G network,” said Dan Thygesen, Senior Vice President of T-Mobile Wholesale and head of T-Mobile’s growing wholesale business.

Astound’s mobile product will leverage the nation’s largest, fastest and most awarded 5G network through T-Mobile and will offer a variety of plans that when bundled with Astound’s ultra-fast, award-winning internet service, customers will have access to savings and competitive offerings. Astound will offer two “pay by the gig” plans and two unlimited talk and text plans. Customers can choose a plan whereby they only pay for the data they need or they can expand to an unlimited plan with data allotted to each user. Customers will be able to stream, browse, talk and text with confidence knowing Astound Mobile runs on T-Mobile’s powerful network with 5G service in all 50 states.

For more information, visit astound.com/mobile.

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About Astound Broadband
Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high-speed internet, broadband communications solutions, TV, phone services, and fiber optic solutions for residential and business customers across the United States. Astound Broadband is comprised of organizations formerly known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, D.C., Texas, and regions throughout California, Oregon, and Washington.

Media Contacts:
Astound Broadband
Seven Letter
617.646.1031 | 617.515.4060
astound@sevenletter.com

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2023, News, Newsroom

Astound Broadband to Launch Mobile Service Leveraging Reach Digital Operator Technology

May 3, 2023

Astound Broadband to enter wireless market through multi-year strategic partnership

Princeton, N.J. and BOSTON – May 3, 2023 – Astound Broadband (Astound), the sixth-largest U.S. cable provider, powered by leading regional providers RCN, Grande Communications (Grande), Wave Broadband (Wave) and enTouch Systems (enTouch), today announced the company has partnered with Reach, the leading Software-as-a-Service (SaaS) platform and Mobile Virtual Network Operator (MVNO) for launching network-based services, to offer Astound Mobile.

The partnership will allow Astound customers to take advantage of state-of -the-art mobile service and will soon be available to the four million homes currently passed by Astound Broadband.

Building on Astound’s heritage of award-winning customer service, Astound Mobile will leverage one of the nation’s largest 5G networks and will offer a variety of plans that will give customers access to substantial savings when bundled with Astound’s ultra-fast internet service. Astound’s entrance into the wireless market comes at a time when the need for fast, reliable, high-value broadband and mobile services is more critical than ever.

“We’re committed to investing in the latest technology and partnerships so our customers can have access to the most advanced, high-value services they need to stay connected to their world”, said Jim Holanda, CEO of Astound Broadband. “Through our partnership with Reach, we’ll bring exceptional choice, value, savings and competitive, award-winning mobile services to our customers.”

“We are thrilled to partner with Astound and enable them to innovate in the mobile space with a very flexible and nimble platform,” said Harjot Saluja, Founder and CEO of Reach. “By leveraging Reach’s innovative platform, Astound is launching a full-featured mobile service with a back-office portal, a white-labeled end-user experience for Astound customers, and access to a full portfolio of broadband connectivity solutions in addition to mobile,” continued Saluja.

Partnering with Reach offers Astound a turnkey solution for every persona (end users, sales and support agents, and business stakeholders), and every step of their customer’s mobile journey (Learn, Buy, Get, Use, Pay, Support, Acquire). Reach offers a full broadband digitization suite including modules for billing, service provisioning, customer self-service, agent interfaces, and more.

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About Reach
Reach is a technology company headquartered in Boston with a mission to simplify monetizing network assets across wireless, broadband and satellite infrastructures. Reach’s cloud-based SaaS platform allows companies to launch innovative network-based services quickly – and simply. Our end-to-end solution combines network connectivity, powerful IT and Back Office tools, and sleek user interfaces into a flexible and scalable platform. Our partners save time and money as they launch high-quality, differentiated network-based services. At Reach, we abide by the principle “If you don’t love it, don’t put it out.” This commitment to innovation and quality embodies how we show up for our partners, our employees, and the communities in which we work. For more information, please go to www.reachnext.com.

About Astound Broadband
Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high-speed internet, broadband communications solutions, TV, phone services, and fiber optic solutions for residential and business customers across the United States. Astound Broadband is comprised of organizations formerly known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, D.C., Texas, and regions throughout California, Oregon, and Washington.

Media Contacts:
Astound
Seven Letter
617.646.1031
astound@sevenletter.com

Deidre Hart
Reach
732.407.1062
deidre@guyergroup.com

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2023, News, Newsroom

Astound Broadband enabled by Amazon Web Services Increases Connectivity in Tillamook County

March 14, 2023

Astound and AWS building a new 100-mile fiber route, including Highway 6 between Tillamook and Hillsboro

Tillamook, OR – March 15, 2023 – Astound Broadband and Amazon Web Services, Inc. (AWS) announced this month that a project is underway to build a new 100-mile underground fiber route along Highway 6. The project will run from Tillamook to Hillsboro and enable fiber-based Internet service along the highway which currently has limited connectivity. This project is partially funded by AWS’ investment in the Bifrost submarine cable system

“We understand the need for connectivity in the Tillamook area and along Highway 6, which is why we are working with local leaders and Astound to bring this project to life over the next year,” said Blair Anderson, Director of Public Policy, AWS. “Connectivity is foundational in the 21st century and this community investment is expected to improve connectivity for local residential communities, including underserved communities, as well as businesses, schools and local government facilities.”

Along much of Highway 6, there is currently no cellular service. While the new fiber pathway project does not specifically include installation of cellular towers along the route, the availability of high-speed, high-capacity wired service may make the process of installing antennas easier than before.

“As a resident of the Oregon coast community, I understand the importance of bringing high-speed fiber-based Internet to the area. It builds a strong foundation for other organizations and agencies to further expand connectivity now and in the future,” said Matt Updenkelder, Senior Director of Fiber Construction for Oregon, Astound Broadband.

Once complete, a portion of the 100-mile fiber route will belong to Tillamook Lightwave, an inter-governmental agency comprised of the Tillamook People’s Utility District, Tillamook County and the Port of Tillamook Bay. As part of Tillamook Lightwave’s robust network, the new fiber route is anticipated to increase reliability, diversity and available bandwidth for the local community.

“Our community is overdue for increased connectivity. There’s an increased need for Internet access, largely driven by the COVID-19 pandemic, and about one in every 27 people in our county still lack access to wired Internet service,” said Tillamook County Commissioner and Tillamook Lightwave Board Member, David Yamamoto. “It is encouraging to see companies who are operating within Tillamook County also investing in the community in ways that will serve our residents for generations to come.”

The project is expected to employ various local contractors during construction, as well as add long-term employees in Tillamook County to support the project for the next 20 to 30 years. The work is currently underway and will continue until early 2024.

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About Astound Broadband
Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high speed internet, broadband communications solutions, TV, phone services and fiber optic solutions for residential  and business customers across the United States. Astound Broadband is comprised of organizations formerly  known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, DC, Texas, regions  throughout California, Oregon and Washington.

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