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Log in to your Webmail
Check your email and send messages.
How to Change Your Webmail Password Online
In a MyAstound account:
- Click the Accounts drop menu and select Webmail links
- In the Change Email Passwords area, select the email address from the drop down list.
- Enter the new password twice and submit.
To Change Webmail Password In Usertools:
- Go to http://usertools.rcn.com/
- Enter user name and current password.
- Enter new password (twice).
- The change should take less than 5 minutes to take effect.
Frequently Asked Questions
How do I access RCN Webmail?
You can access your RCN Webmail by navigating to the RCN Email section on the Astound website
To log in and view your inbox:
1. Enter your full RCN email address
2. Enter your password.
3. Click the Log In button.
I forgot my RCN Webmail password. How can I reset it?
To reset your forgotten RCN Webmail (Astound) password, recover it through the MyAstound Login page using your account number and security PIN.
Steps-
1. Go to the MyAstound Forgot Password page.
2. Enter your account number exactly as it appears on your bill.
3. Answer the pre-established security questions or enter the 6-digit PIN located on your recent bill statement.
4. Upon successful verification, you will receive an email containing instructions and a link to reset your password