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DMCA policy and procedure

RCN TELECOM SERVICES, LLC is committed to complying with U.S. copyright and related laws. RCN Telecom Services, LLC reserves the right to terminate, in appropriate circumstances, the service provided to any customer or user in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws and regulations. RCN Telecom Services, LLC will terminate the subscriptions of repeat copyright infringers. RCN Telecom Services, LLC’s copyright compliance policies do not affect any other rights RCN Telecom Services, LLC may have under law or contract.

DMCA NOTIFICATION
If you are a copyright owner or an agent of a copyright owner and you believe that your rights under U.S. copyright law have been infringed, you may submit a Notification pursuant to the DMCA. After receiving a compliant Notification regarding infringing material residing on RCN Telecom Services, LLC’s network(s), RCN Telecom Services, LLC will, to the extent required by applicable law, remove or disable access to the material that is alleged to be infringing and take reasonable steps to promptly notify the subscriber that RCN Telecom Services, LLC has removed or disabled access to the material.

Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to RCN Telecom Services, LLC, the alleged infringer, and the alleged copyright owner for damages incurred as a result of the misrepresentation.

You may direct DMCA Notifications to RCN Telecom Services, LLC’s Designated Agent using the following information:

Designated Agent: Peter Jacoby
Email: abuse@rcn.com
Address: 956 Massachusetts Avenue, Arlington, MA 02476
Telephone number: 844-726-1881

To submit a compliant Notification, you must provide the following required information in writing (see 17 U.S.C. § 512(c)(3)):

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single Notification, a representative list of such works at that site.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
  4. Information reasonably sufficient to permit RCN Telecom Services, LLC to contact you, such as an address, telephone number, and, if available, an email address at which you may be contacted.
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the Notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

NOTIFICATION REQUIREMENT:
RCN requires that each notification be in a PGP format or a compatible standard and must be digitally signed to verify the identity of the sender.

PUBLIC KEY INFORMATION FOR DONOTREPLY@RCN.COM:

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Version: GnuPG v2

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COUNTER NOTIFICATION
If you receive notice that material has been removed, or access to it has been disabled, as a result of a DMCA Notification, you may file a Counter Notification with RCN Telecom Services, LLC’s Designated Agent.

To be effective, a Counter Notification must be in writing and must include the following information:

  1. A physical or electronic signature of the subscriber.
  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
  3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or access to it was disabled as a result of mistake or misidentification of the material to be removed or disabled.
  4. The subscriber’s name, address, and telephone number, and a statement that the subscriber consents to jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided the Notification or an agent of such person.

After receiving a compliant Counter Notification, RCN Telecom Services, LLC will forward a copy of the Counter Notification to the Copyright Owner. If the Copyright Owner informs RCN Telecom Services, LLC that it has initiated an action seeking a court order against the subscriber, RCN Telecom Services, LLC will take no additional action, and any accused infringing material will continue to be blocked until that action is resolved. If RCN Telecom Services, LLC does not receive notice from the Copyright Owner that an action has been initiated against the accused subscriber, RCN Telecom Services, LLC will inform the subscriber that any removed material may be replaced by the subscriber, and RCN Telecom Services, LLC will take steps to restore access to any blocked materials.

NOTE: The information on this page is provided to you for informational purposes only, and is not intended as legal advice. If you believe your rights under U.S. Copyright law have been infringed, you should consult an attorney.

FAQs

EN-TOUCH SYSTEMS, INC. is committed to complying with U.S. copyright and related laws. En-Touch Systems, Inc. reserves the right to terminate, in appropriate circumstances, the service provided to any customer or user in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws and regulations. En-Touch Systems, Inc. will terminate the subscriptions of repeat copyright infringers. En-Touch Systems, Inc.’s copyright compliance policies do not affect any other rights En-Touch Systems, Inc. may have under law or contract.

DMCA NOTIFICATION
If you are a copyright owner or an agent of a copyright owner and you believe that your rights under U.S. copyright law have been infringed, you may submit a Notification pursuant to the DMCA. After receiving a compliant Notification regarding infringing material residing on En-Touch Systems, Inc.’s network(s), En-Touch Systems, Inc. will, to the extent required by applicable law, remove or disable access to the material that is alleged to be infringing and take reasonable steps to promptly notify the subscriber that En-Touch Systems, Inc. has removed or disabled access to the material.

Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to En-Touch Systems, Inc., the alleged infringer, and the alleged copyright owner for damages incurred as a result of the misrepresentation.

You may direct DMCA Notifications to En-Touch Systems, Inc.’s Designated Agent using the following information:

Designated Agent: Lamar Horton
Email: abuse-entouch@eng.rcn.net
Address: 11011 Richmond Ave., Suite 400, Houston, TX 77042
Telephone number: 888-340-0041

To submit a compliant Notification, you must provide the following required information in writing (see 17 U.S.C. § 512(c)(3)):

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single Notification, a representative list of such works at that site.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
  4. Information reasonably sufficient to permit En-Touch Systems, Inc. to contact you, such as an address, telephone number, and, if available, an email address at which you may be contacted.
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the Notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

NOTIFICATION REQUIREMENT:
EnTouch requires that each notification be in a PGP format or a compatible standard and must be digitally signed to verify the identity of the sender.

PUBLIC KEY INFORMATION FOR NO-REPLY@ENTOUCHSYSTEMS.NET:

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COUNTER NOTIFICATION
If you receive notice that material has been removed, or access to it has been disabled, as a result of a DMCA Notification, you may file a Counter Notification with En-Touch Systems, Inc.’s Designated Agent.

To be effective, a Counter Notification must be in writing and must include the following information:

  1. A physical or electronic signature of the subscriber.
  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
  3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or access to it was disabled as a result of mistake or misidentification of the material to be removed or disabled.
  4. The subscriber’s name, address, and telephone number, and a statement that the subscriber consents to jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided the Notification or an agent of such person.

After receiving a compliant Counter Notification, En-Touch Systems, Inc. will forward a copy of the Counter Notification to the Copyright Owner. If the Copyright Owner informs En-Touch Systems, Inc. that it has initiated an action seeking a court order against the subscriber, En-Touch Systems, Inc. will take no additional action, and any accused infringing material will continue to be blocked until that action is resolved. If En-Touch Systems, Inc. does not receive notice from the Copyright Owner that an action has been initiated against the accused subscriber, En-Touch Systems, Inc. will inform the subscriber that any removed material may be replaced by the subscriber, and En-Touch Systems, Inc. will take steps to restore access to any blocked materials.

NOTE: The information on this page is provided to you for informational purposes only, and is not intended as legal advice. If you believe your rights under U.S. Copyright law have been infringed, you should consult an attorney.

FAQs

Grande Communications Networks, LLC is committed to complying with U.S. copyright and related laws. Grande Communications Networks, LLC reserves the right to terminate, in appropriate circumstances, the service provided to any customer or user in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws and regulations. Grande Communications Networks, LLC will terminate the subscriptions of repeat copyright infringers. Grande Communications Networks, LLC’s copyright compliance policies do not affect any other rights Grande Communications Networks, LLC may have under law or contract.

DMCA Notification
If you are a copyright owner or an agent of a copyright owner and you believe that your rights under U.S. copyright law have been infringed, you may submit a Notification pursuant to the DMCA. After receiving a compliant Notification regarding infringing material residing on Grande Communications Networks, LLC’s network(s), Grande Communications Networks, LLC will, to the extent required by applicable law, remove or disable access to the material that is alleged to be infringing and take reasonable steps to promptly notify the subscriber that Grande Communications Networks, LLC has removed or disabled access to the material.

After receiving Notifications regarding repeated infringement through unauthorized file sharing, including peer-to-peer file sharing, relating to a specific subscriber account, Grande Communications Networks, LLC will take action to prevent repeated infringement. Such action mayinclude temporary or permanent termination of the subscriber account.

Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to Grande Communications Networks, LLC, the alleged infringer, and the alleged copyright owner for damages incurred as a result of the misrepresentation.

You may direct DMCA Notifications to Grande Communications Networks, LLC’s Designated Agent using the following information:

Designated Agent: Lamar Horton
Email: dmca@mygrande.com
Address: 401 Carlson Circle, San Marcos, TX 78666
Telephone numbers: (866) 659-4562 – for Residential account assistance
(866) 545-0045 – for Commercial account assistance

To submit a compliant Notification, you must provide the following required information in writing (see 17 U.S.C. § 512(c)(3)):

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single Notification, a representative list of such works at that
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the
  4. Information reasonably sufficient to permit Grande Communications Networks, LLC to contact you, such as an address, telephone number, and, if available, an email address at which you may be
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the Notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

NOTIFICATION REQUIREMENT:
Grande requires that each notification be in a PGP format or a compatible standard and must be digitally signed to verify the identity of the sender.

PUBLIC KEY INFORMATION FOR DMCA@MYGRANDE.COM:

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Version: GnuPG v2

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Counter Notification

If you receive notice that material has been removed, or access to it has been disabled, as a result of a DMCA Notification, you may file a Counter Notification with Grande Communications Networks, LLC’s Designated Agent.

To be effective, a Counter Notification must be in writing and must include the following information:

  1. A physical or electronic signature of the
  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
  3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or access to it was disabled as a result of mistake or misidentification of the material to be removed or
  4. The subscriber’s name, address, and telephone number, and a statement that the subscriber consents to jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided the Notification or an agent of such

Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to Grande Communications Networks, LLC, the alleged infringer, and the alleged copyright owner for damages incurred as a result of the misrepresentation.

After receiving a compliant Counter Notification, Grande Communications Networks, LLC will forward a copy of the Counter Notification to the Copyright Owner. If the Copyright Owner informs Grande Communications Networks, LLC that it has initiated an action seeking a court order against the subscriber, Grande Communications Networks, LLC will take no additional action, and any accused infringing material will continue to be blocked until that action is resolved. If Grande Communications Networks, LLC does not receive notice from the Copyright Owner that an action has been initiated against the accused subscriber, Grande Communications Networks, LLC will inform the subscriber that any removed material may be replaced by the subscriber, and Grande Communications Networks, LLC will take steps to restore access to any blocked materials.

Note: The information on this page is provided to you for informational purposes only, and is not intended as legal advice. If you believe your rights under U.S. Copyright law have been infringed, you should consult an attorney.

FAQs

WAVEDIVISION HOLDINGS, LLC is committed to complying with U.S. copyright and related laws. WaveDivision Holdings, LLC reserves the right to terminate, in appropriate circumstances, the service provided to any customer or user in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws and regulations. WaveDivision Holdings, LLC will terminate the subscriptions of repeat copyright infringers. WaveDivision Holdings, LLC’s copyright compliance policies do not affect any other rights WaveDivision Holdings, LLC may have under law or contract.

DMCA NOTIFICATION
If you are a copyright owner or an agent of a copyright owner and you believe that your rights under U.S. copyright law have been infringed, you may submit a Notification pursuant to the DMCA. After receiving a compliant Notification regarding infringing material residing on WaveDivision Holdings, LLC’s network(s), WaveDivision Holdings, LLC will, to the extent required by applicable law, remove or disable access to the material that is alleged to be infringing and take reasonable steps to promptly notify the subscriber that WaveDivision Holdings, LLC has removed or disabled access to the material.

Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to WaveDivision Holdings, LLC, the alleged infringer, and the alleged copyright owner for damages incurred as a result of the misrepresentation.

You may direct DMCA Notifications to WaveDivision Holdings, LLC’s Designated Agent using the following information:

Designated Agent: David von Moritz
Email: dmcanotice@wavebroadband.com
Address: 3700 Monte Villa Pkwy, Bothell, WA 98021
Telephone number: 1-833-418-0045

To submit a compliant Notification, you must provide the following required information in writing (see 17 U.S.C. § 512(c)(3)):

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single Notification, a representative list of such works at that site.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
  4. Information reasonably sufficient to permit WaveDivision Holdings, LLC to contact you, such as an address, telephone number, and, if available, an email address at which you may be contacted.
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the Notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

NOTIFICATION REQUIREMENT:
Wave requires that each notification be in a PGP format or a compatible standard and must be digitally signed to verify the identity of the sender.

PUBLIC KEY INFORMATION FOR NOREPLY@WAVEBROADBAND.COM:

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COUNTER NOTIFICATION
If you receive notice that material has been removed, or access to it has been disabled, as a result of a DMCA Notification, you may file a Counter Notification with WaveDivision Holdings, LLC’s Designated Agent.

To be effective, a Counter Notification must be in writing and must include the following information:

  1. A physical or electronic signature of the subscriber.
  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
  3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or access to it was disabled as a result of mistake or misidentification of the material to be removed or disabled.
  4. The subscriber’s name, address, and telephone number, and a statement that the subscriber consents to jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided the Notification or an agent of such person.

NOTE: The information on this page is provided to you for informational purposes only, and is not intended as legal advice. If you believe your rights under U.S. Copyright law have been infringed, you should consult an attorney.

FAQs

Disclaimers

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.