Skip to content
Storm Recovery

Storm Recovery: We are continuing to monitor restoration to commercial power in our service areas. As commercial power is restored, we will be assessing all areas where Astound service has been interrupted and working to restore your service as quickly as possible.

Thank you for your continued patience as we recover from Hurricane Beryl.

Building your order...
Astound Broadband Net Neutrality

Restoring internet freedom

Recent FCC orders (sometimes referred to as the “Restoring Internet Freedom Order” or the “net neutrality” rules) mandate that Broadband service providers disclose information about any practices that involve blocking, throttling, and affiliated or paid prioritization. We want you to know where Astound Broadband stands on this important issue.

Astound working on multiple devices background

Unfettered Access

Astound Broadband agrees that consumers should have unfettered access to content on the internet.

Astound no throttle icon

No throttle

Astound Broadband doesn’t block or throttle consumer access to lawful internet content.

Astound computer with privacy icon


Astound Broadband doesn’t resell consumers’ data to third parties.

We don’t offer pay for priority services

Astound Broadband doesn’t engage in unlawful or anticompetitive discrimination against websites, streaming video services, and voice applications that may compete with traditional services we offer and we don’t offer pay-for-priority services.

We invest in our network

Astound Broadband INVESTS in our network to give our customers the internet speed, capacity and services they want most.

Astound Broadband also understands how important personal privacy is to our customers and we are committed to maintaining our excellent record of protecting customer privacy. We adhere to a voluntary set of Internet service provider Privacy Principles that cover transparency, consumer choice, data security and data breach notification and are consistent with the Federal Trade Commission’s long-standing Privacy Policy framework.

NCTA logo

We don’t offer pay for priority services

The Boston Globe logo

The Net neutrality crisis: It really isn’t


Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.