Ascend Unified Communications
Drive Productivity and Efficiency with Unified Communication
A sophisticated UC platform for all your business communication needs.
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Integrated Communication Tools for Modern Business
Ascend UC is a fully integrated Unified Communications and collaboration platform that combines a Cloud-PBX phone system, video conferencing, chat, screen sharing, file management and more into a seamless CX.
Simplified management
Eliminate the frustrations of communicating with multiple providers. Enjoy streamlined management with a single point of contact for any issue related to unified communications. Add or remove services, support users and assess usage from an integrated dashboard that’s available 24/7.
Cost-effective communications
Opting for our all-in-one vendor solution with user-friendly provisioning, monitoring and control eliminates hidden soft costs. Our per-seat licensing model, free from maintenance contracts, provides more favorable hard costs per user. Capture the benefits of bundling your business communications into a unified solution.
Feature-rich technology that’s future-focused
Cutting costs doesn’t mean sacrificing features. Leverage video conferencing, voice communications, messaging and collaboration apps to keep employees connected on the go for the latest in connectivity and collaboration. Easily scale up or down based on shifting needs, while staying on the cutting-edge of the communications tools that a productive business environment demands.
A partner invested in your growth
With Astound’s Unified Communications, you benefit from an award-winning expert partner that listens to your needs, goals and challenges, then designs a unique UcaaS solution to accelerate your business growth. Our commitment is backed by 24/7/365 local, U.S.-based support to help you troubleshoot any issues and get your focus back on communicating with colleagues and customers.
The newest phone upgrade to a new cloud-based system has made managing the company much easier and ensures we do not have downtime from old mechanical parts going down. Installation, service, and sales have been top-notch.
Gabe Hedges
General Manager Idler's Home
Ascend UC is Our World-Class UCaaS Solution
Ascend empowers organizations with a full suite of advanced features and seamless integration of voice, video conferencing, chat, contact center and more, delivered through one highly reliable and secure platform.
Essentials for the Standard Business User | Pro for the Collaborative Business User | Enterprise for the Power User |
---|---|---|
Voice calling internal and external | Voice calling internal and external | Voice calling internal and external |
Mobile and desktop app | Mobile and desktop app | Mobile and desktop app |
Available desk phone (1) | Available desk phone (5) | Available desk phone (5) |
Chat functionality | Chat functionality | Chat functionality |
SMS | SMS | SMS/MMS |
Video meeting (4 participants) | Video meeting (100 participants) | Video meeting (200 participants) |
File sharing (5GB/user) | File sharing (50GB/user) | File sharing (200GB/user) |
Integrations - Chrome, Office 365 | Integrations - Essentials plus - SugarCRM, Zoho, Zendesk | Integrations - Pro plus - SalesForce, Service Now, Netsuite, MS Dynamics, and more |
Call center solutions | Call center solutions |
Essentials
for the Standard Business User
Voice calling internal and external |
Pro
for the Collaborative Business User
Voice calling internal and external |
Enterprise
for the Power User
Voice calling internal and external |
Essentials
for the Standard Business User
Mobile and desktop app |
Pro
for the Collaborative Business User
Mobile and desktop app |
Enterprise
for the Power User
Mobile and desktop app |
Essentials
for the Standard Business User
Available desk phone (1) |
Pro
for the Collaborative Business User
Available desk phone (5) |
Enterprise
for the Power User
Available desk phone (5) |
Essentials
for the Standard Business User
Chat functionality |
Pro
for the Collaborative Business User
Chat functionality |
Enterprise
for the Power User
Chat functionality |
Essentials
for the Standard Business User
SMS |
Pro
for the Collaborative Business User
SMS |
Enterprise
for the Power User
SMS/MMS |
Essentials
for the Standard Business User
Video meeting (4 participants) |
Pro
for the Collaborative Business User
Video meeting (100 participants) |
Enterprise
for the Power User
Video meeting (200 participants) |
Essentials
for the Standard Business User
File sharing (5GB/user) |
Pro
for the Collaborative Business User
File sharing (50GB/user) |
Enterprise
for the Power User
File sharing (200GB/user) |
Essentials
for the Standard Business User
Integrations - Chrome, Office 365 |
Pro
for the Collaborative Business User
Integrations - Essentials plus - SugarCRM, Zoho, Zendesk |
Enterprise
for the Power User
Integrations - Pro plus - SalesForce, Service Now, Netsuite, MS Dynamics, and more |
Essentials
for the Standard Business User
|
Pro
for the Collaborative Business User
Call center solutions |
Enterprise
for the Power User
Call center solutions |
Ascend with Microsoft Teams Advanced
Designed for businesses who want Microsoft Teams for collaboration but need business texting and the advance telephone features of an Enterprise PBX. Includes a desktop phone and mobile and desktop app, SMS/MMS, integrated AI functionality, 13+ full third-party integrations and call center solutions.
Related Voice Solutions
Cloud Contact Center
Deliver a flexible, seamless, all-access customer experience for today’s multi-site contact centers. Through the convenience of full-featured, built-in omnichannel availability — around the world and around the clock — let customers decide when, where and how to conduct business with your team.
Hosted Voice
Our Hosted Voice is a scalable, dependable and easy-to-manage cloud-based, Voice-over-IP (VoIP) solution designed for professional communications needs. You can choose from three business voice calling plans that cater to distinct user types and specific applications. Enhance communication with advanced features like call routing, conferencing and voicemail to email, all while reducing the complexity and costs of traditional phone systems.
Business Lines
Astound’s Business Lines solution delivers a bundled voice and internet service through a single connection. You’ll find affordable, customizable phone solutions packed with advanced features to help you effectively serve your customers, employees and vendors.
PRI and SIP Trunking
Our fiber optic voice solutions include our Primary Rate Interface (PRI) and Session Initiation Protocol (SIP) Trunking systems. PRI delivers 24 channels directly to your premises by way of a T1 interface with digital technology, a PBX-supported standard and two-way trunks including Caller ID notifications at a low cost. SIP Trunking allows your business network to utilize unused bandwidth, maximize existing investments, consolidate resources and increase voice traffic.