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Ascend Unified Communications

Drive Productivity and Efficiency with Unified Communication

A sophisticated UC platform for all your business communication needs.

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Integrated Communication Tools for Modern Business

Ascend UC is a fully integrated Unified Communications and collaboration platform that combines a Cloud-PBX phone system, video conferencing, chat, screen sharing, file management and more into a seamless CX.

Simplified management

Eliminate the frustrations of communicating with multiple providers. Enjoy streamlined management with a single point of contact for any issue related to unified communications. Add or remove services, support users and assess usage from an integrated dashboard that’s available 24/7.

Opting for our all-in-one vendor solution with user-friendly provisioning, monitoring and control eliminates hidden soft costs. Our per-seat licensing model, free from maintenance contracts, provides more favorable hard costs per user. Capture the benefits of bundling your business communications into a unified solution.

Cutting costs doesn’t mean sacrificing features. Leverage video conferencing, voice communications, messaging and collaboration apps to keep employees connected on the go for the latest in connectivity and collaboration. Easily scale up or down based on shifting needs, while staying on the cutting-edge of the communications tools that a productive business environment demands.

With Astound’s Unified Communications, you benefit from an award-winning expert partner that listens to your needs, goals and challenges, then designs a unique UcaaS solution to accelerate your business growth. Our commitment is backed by 24/7/365 local, U.S.-based support to help you troubleshoot any issues and get your focus back on communicating with colleagues and customers.

The newest phone upgrade to a new cloud-based system has made managing the company much easier and ensures we do not have downtime from old mechanical parts going down. Installation, service, and sales have been top-notch.

Gabe Hedges

General Manager Idler's Home

Ascend UC is Our World-Class UCaaS Solution

Ascend empowers organizations with a full suite of advanced features and seamless integration of voice, video conferencing, chat, contact center and more, delivered through one highly reliable and secure platform.

Essentials for the Standard Business User Pro for the Collaborative Business User Enterprise for the Power User
Voice calling internal and external Voice calling internal and external Voice calling internal and external
Mobile and desktop app Mobile and desktop app Mobile and desktop app
Available desk phone (1) Available desk phone (5) Available desk phone (5)
Chat functionality Chat functionality Chat functionality
SMS SMS SMS/MMS
Video meeting (4 participants) Video meeting (100 participants) Video meeting (200 participants)
File sharing (5GB/user) File sharing (50GB/user) File sharing (200GB/user)
Integrations - Chrome, Office 365 Integrations - Essentials plus - SugarCRM, Zoho, Zendesk Integrations - Pro plus - SalesForce, Service Now, Netsuite, MS Dynamics, and more
Call center solutions Call center solutions
Essentials for the Standard Business User
Voice calling internal and external
Pro for the Collaborative Business User
Voice calling internal and external
Enterprise for the Power User
Voice calling internal and external
Essentials for the Standard Business User
Mobile and desktop app
Pro for the Collaborative Business User
Mobile and desktop app
Enterprise for the Power User
Mobile and desktop app
Essentials for the Standard Business User
Available desk phone (1)
Pro for the Collaborative Business User
Available desk phone (5)
Enterprise for the Power User
Available desk phone (5)
Essentials for the Standard Business User
Chat functionality
Pro for the Collaborative Business User
Chat functionality
Enterprise for the Power User
Chat functionality
Essentials for the Standard Business User
SMS
Pro for the Collaborative Business User
SMS
Enterprise for the Power User
SMS/MMS
Essentials for the Standard Business User
Video meeting (4 participants)
Pro for the Collaborative Business User
Video meeting (100 participants)
Enterprise for the Power User
Video meeting (200 participants)
Essentials for the Standard Business User
File sharing (5GB/user)
Pro for the Collaborative Business User
File sharing (50GB/user)
Enterprise for the Power User
File sharing (200GB/user)
Essentials for the Standard Business User
Integrations - Chrome, Office 365
Pro for the Collaborative Business User
Integrations - Essentials plus - SugarCRM, Zoho, Zendesk
Enterprise for the Power User
Integrations - Pro plus - SalesForce, Service Now, Netsuite, MS Dynamics, and more
Essentials for the Standard Business User
Pro for the Collaborative Business User
Call center solutions
Enterprise for the Power User
Call center solutions

Ascend with Microsoft Teams Advanced

Designed for businesses who want Microsoft Teams for collaboration but need business texting and the advance telephone features of an Enterprise PBX. Includes a desktop phone and mobile and desktop app, SMS/MMS, integrated AI functionality, 13+ full third-party integrations and call center solutions.

Routing for Microsoft Teams

Related Voice Solutions

Cloud Contact Center

Deliver a flexible, seamless, all-access customer experience for today’s multi-site contact centers. Through the convenience of full-featured, built-in omnichannel availability — around the world and around the clock — let customers decide when, where and how to conduct business with your team.

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Hosted Voice

Our Hosted Voice is a scalable, dependable and easy-to-manage cloud-based, Voice-over-IP (VoIP) solution designed for professional communications needs. You can choose from three business voice calling plans that cater to distinct user types and specific applications. Enhance communication with advanced features like call routing, conferencing and voicemail to email, all while reducing the complexity and costs of traditional phone systems.

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Business Lines

Astound’s Business Lines solution delivers a bundled voice and internet service through a single connection. You’ll find affordable, customizable phone solutions packed with advanced features to help you effectively serve your customers, employees and vendors.

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PRI and SIP Trunking

Our fiber optic voice solutions include our Primary Rate Interface (PRI) and Session Initiation Protocol (SIP) Trunking systems. PRI delivers 24 channels directly to your premises by way of a T1 interface with digital technology, a PBX-supported standard and two-way trunks including Caller ID notifications at a low cost. SIP Trunking allows your business network to utilize unused bandwidth, maximize existing investments, consolidate resources and increase voice traffic.

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Voice Solutions that Keep you Connected

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Why Small Businesses Should Switch to a Hosted Phone System

Hosted Voice solutions offers scalability, flexibility and advanced features that traditional PBX-based telephone systems simply cannot…along with simplified management…not to...

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Consultative Expertise

Bringing your vision to life with fiber connectivity solutions.

Read More

Let’s discuss your connectivity needs.

Get your business connected with ultra-fast, reliable, and secure internet on our fiber network.

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Disclaimers

Not all services, speeds and product features are available in all areas. Taxes & fees apply to all services and are subject to change. All services a governed by Astound Business Solutions Terms and Conditions. Other restrictions may apply. Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. DOCSIS 3.1 modem with 2.5GE physical LAN port is required for 1 Gigabit speeds and higher. Learn more on why speeds may vary. To view Astound’s FCC Network Management Disclosure see below. Modem required for Internet service. Wi-Fi Security provided by eero. ±Astound Internet is powered by fiber and connected to the premises via coaxial connection or fiber, where available. Delivery methods may vary by area.

TV rates are not promotional and are subject to change. Availability of channels, packages, TV tiers and other offerings may vary by location and is subject to change. Any additional services (such as equipment, add-on channels and other tiers of service) are subject to additional charge & regular increases. Minimum internet speed of 250 Mbps is required for Business TV service. Programming subject to change; availability may differ by location; certain on demand, events and pay-per-view titles are available an addt’l cost. High definition may not be available in all markets. Refer to your on-screen guide for details.

Available phone services may vary based on market and location. Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. Other restrictions may apply. Read phone equipment and battery backup details. CA/OR RESIDENTS: pricing for phone does not include 2% Regulatory Administration Fee.

New business customers only, and other restrictions apply. Customer consents to texts, emails & calls by Astound for purposes relating to customer’s account. All services are governed by the Astound Small Business Services Subscriber Agreement.

+Satisfaction Guarantee (Astound.com/about-us/customer-pledge)

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