ASTOUND HOSTED VOICE
Elevate Your Business Communications
Designed for the needs of today’s mobile workforce, Astound Hosted Voice delivers comprehensive phone features.
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Cloud-based VoIP Solutions
Hosted Voice is a Voice-over-IP (VoIP) solution that provides your organization with unified communication tools via the cloud. You’ll enjoy essential features like high-definition voice, video conferencing and mobility apps for remote access.
Enjoy cost savings
With no upfront costs for PBX hardware, predictable flat-rate pricing and no maintenance overhead, Hosted Voice offers significant cost savings compared to on-premise solutions and traditional phone systems.
Improve employee productivity
Team members can access their office phone extension from laptops, mobile devices and softphones for seamless communication and remote work support.
Unify your communications
Hosted Voice integrates with video conferencing, messaging and contact center solutions, so you get a unified communications experience from a single partner.
Effortlessly scale your service
Our cloud-based solution operates on a fiber-rich network for improved reliability and comes with 24/7, award-winning local support. You can easily cater to the changing needs of your organization by adding or removing phones and features as needed.
Both Internet and Hosted Voice have improved our processes and efficiency by providing the bandwidth needed to improve productivity. Astound's Hosted Voice service has provided us the means to improve our communication needs with affordable rates and reliable support.
Frank Lioe
Owner Lioe Automotive Service
Two great packages: Astound Hosted and Astound Hosted+
We have designed feature packages to support different user types and applications to help you meet your company’s specific needs. Select the perfect one for your business.
Features | Astound Hosted | Astound Hosted+ |
---|---|---|
Unlimited Local, Regional, and Long Distance | ||
Mobile Apps for iOS & Android | X | |
Desktop app for PC or MAC | X | |
Presence Detection | X | |
1:1 and Group Chat (Instant Messaging) | X | |
SMS Messaging | X | |
Basic/Premium Auto Attendant | ||
Call Pickup / Call Pickup Groups | ||
Caller ID | ||
Seed Dial, Short Codes | ||
Basic Hunt Group (Max 10 per Acct) | ||
Music (Media) On Hold | ||
Call Transfer (Warm/Blind), Call Hold, 3-way Calling | ||
Call Park/Pickup | ||
Paging | ||
Intercom, Push-to-Talk | ||
E911 (emergency calling) | ||
Voicemail | ||
Voicemail Transcription | Add-on | |
Inbound Only efax | Add-on | |
Hot Desking | ||
Number of Concurrent Phones | 2 | 2 plus apps |
Mix & Match Licenses |
Features
Unlimited Local, Regional, and Long Distance |
Astound Hosted
|
Astound Hosted+
|
Features
Mobile Apps for iOS & Android |
Astound Hosted
X |
Astound Hosted+
|
Features
Desktop app for PC or MAC |
Astound Hosted
X |
Astound Hosted+
|
Features
Presence Detection |
Astound Hosted
X |
Astound Hosted+
|
Features
1:1 and Group Chat (Instant Messaging) |
Astound Hosted
X |
Astound Hosted+
|
Features
SMS Messaging |
Astound Hosted
X |
Astound Hosted+
|
Features
Basic/Premium Auto Attendant |
Astound Hosted
|
Astound Hosted+
|
Features
Call Pickup / Call Pickup Groups |
Astound Hosted
|
Astound Hosted+
|
Features
Caller ID |
Astound Hosted
|
Astound Hosted+
|
Features
Seed Dial, Short Codes |
Astound Hosted
|
Astound Hosted+
|
Features
Basic Hunt Group (Max 10 per Acct) |
Astound Hosted
|
Astound Hosted+
|
Features
Music (Media) On Hold |
Astound Hosted
|
Astound Hosted+
|
Features
Call Transfer (Warm/Blind), Call Hold,
3-way Calling |
Astound Hosted
|
Astound Hosted+
|
Features
Call Park/Pickup |
Astound Hosted
|
Astound Hosted+
|
Features
Paging |
Astound Hosted
|
Astound Hosted+
|
Features
Intercom, Push-to-Talk |
Astound Hosted
|
Astound Hosted+
|
Features
E911 (emergency calling) |
Astound Hosted
|
Astound Hosted+
|
Features
Voicemail |
Astound Hosted
|
Astound Hosted+
|
Features
Voicemail Transcription |
Astound Hosted
Add-on |
Astound Hosted+
|
Features
Inbound Only efax |
Astound Hosted
Add-on |
Astound Hosted+
|
Features
Hot Desking |
Astound Hosted
|
Astound Hosted+
|
Features
Number of Concurrent Phones |
Astound Hosted
2 |
Astound Hosted+
2 plus apps |
Features
Mix & Match Licenses |
Astound Hosted
|
Astound Hosted+
|
Available Phone Equipment
If you prefer to have phones in the office vs. using the softphone client application, see below for the wide variety of options we can provide as part of your solution.
Poly Edge E220
- 2.8″ LCD
- 4-line keys (16 paginated)
- 2 x GigE PoE
- 1 USB-C Port
- Bluetooth 5
Poly Edge E350
- 3.5″ LCD
- 8-line keys (32 paginated)
- 2 x GigE PoE
- 1 USB-C Port
- Bluetooth 5
- Wi-Fi (802.11AC)
Poly Edge E450
- 3.5″ & 2.4″ LCD
- 8 + 6-line keys (32 + 12 paginated)
- Supports 1 EM
- 2 x GigE PoE
- 1 USB-C Port
- Bluetooth 5
- Wi-Fi (802.11AC)
Poly C60
- Conference room phone
- Up to 20-ft microphone range
- 5″ Color LCD Touchscreen
- Two-port gigabit Ethernet switch
- Wi-Fi connectivity
- USB and Bluetooth-enabled
Poly Rove 30 and B2 Base
- Drop proof (up to 6.6 ft. / 2 m.)
- Dust tight and Water resistant (IP65 rated)
- Four dedicated line keys
- High Level DECT™ Security
- Excellent call quality, even in noisy environments
- Poly phone user guides and Quick Start Guides are available in our Voice Support section
- Contact us for additional equipment offerings or questions regarding software-enabled features and capabilities
Related Voice Solutions
Unified Communications
Our UCaaS platform integrates voice, video, messaging and conferencing into a single, easy-to-use solution, helping your team stay connected from anywhere. Designed with enterprise-grade security and reliability, UCaaS ensures that your communications are protected while providing the flexibility needed for remote work and distributed teams. By unifying all your communication channels, UCaaS helps improve productivity, streamline workflows and foster better collaboration across your organization.
Business Lines
Astound’s Business Lines solution delivers a bundled voice and internet service through a single connection. You’ll find affordable, customizable phone solutions packed with advanced features to help you effectively serve your customers, employees and vendors.
PRI and SIP Trunking
Our fiber optic voice solutions include our Primary Rate Interface (PRI) and Session Initiation Protocol (SIP) Trunking systems. PRI delivers 24 channels directly to your premises by way of a T1 interface with digital technology, a PBX-supported standard and two-way trunks including Caller ID notifications at a low cost. SIP Trunking allows your business network to utilize unused bandwidth, maximize existing investments, consolidate resources and increase voice traffic.
Direct Routing for Microsoft Teams
The reliability, scalability and security of Astound’s Direct Routing for Microsoft Teams enable users to connect to the Public Switched Telephone Network (PSTN). This allows you to enhance your Microsoft Teams experience by including inbound and outbound calls between it and its calling devices.