Internet, TV and phone provider named leading ISP across multiple categories in top-tier publication
SEATTLE, WA – August 20, 2020 – Astound Broadband, a national telecommunications provider with a local focus, today announced a series of recognitions in PCMag’s 2020 Readers’ Choice Awards and PCMag’s Business Choice Awards.
According to PCMag, the largest professional reviewer of consumer electronics and technology products worldwide, and its readers, Astound was ranked among the top Best Internet Service Providers (ISP) of the year. The company was also included in PCMag’s Business Choice Awards for the best small-to-medium business ISP category. The results from PCMag’s 2020 Reader’s Choice Awards include accolades as a top-ranked ISP in the following categories:
- Overall Satisfaction
- Customer Service
- Tech Support
- Additionally, Astound Business* ranked #1 Small-to-Medium Business ISP in: Overall Satisfaction, Installation / Setup, Reliability, Tech Support, and Mostly Likely to be Recommended.
“We appreciate all of our business and residential customers who continue to trust us with their connectivity needs and those who continue to recognize us as top providers across the nation,” said J. Christian Fenger, SVP, Operations. “Our efforts remain focused on providing unparalleled value to our customers through innovative new technologies and products, customer service, and connectivity they can trust. We are also deeply appreciative of our front-line teams across the country who work tirelessly each and every day to provide customers with excellent service.”
Customers have recognized Astound for its unwavering commitment to quality and customer service throughout the years. As the organization continues to expand into new markets, it remains an industry leader in residential and business solutions through a growing portfolio of technology offerings of fiber and broadband services that offer some of the fastest speeds available.
For more on Astound Broadband, please visit www.astound.com.
About Astound Business
Astound Business Solutions provides IT leaders with high-capacity, secure connectivity to their mission-critical applications while increasing overall agility and responsiveness to customer needs. As a national telecommunications provider, we offer advanced solutions that are delivered over a diverse, carrier-grade network that we own and maintain, providing the speed, bandwidth, and reliability businesses need to support their growing data demands. While we provide coast-to-coast connectivity to over 70,000 business customers, we maintain a local, customer-centric approach, with dedicated industry experts on-hand around the clock to help businesses stay on top of today’s evolving IT technology and remain competitive in their markets.
Mark S. Peterson
*Rankings relevant to Astound’s specific service areas in California, Oregon and Washington.