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Case Study

Wrangling technology to provide comprehensive medical services and client satisfaction

All Pets Veterinary Hospital trusted Astound Business to provide the phone and Internet services needed to deliver the best patient care.

Vet examines a pet iguana
Vet examines a pet iguana

Full‑service facility sets the bar for Astound's full‑featured solution

As a full‑service facility, All Pets Veterinary Hospital offers wellness exams, vaccinations, traditional and non‑traditional medical treatments, diagnostic laboratory services, dentistry, radiography and on-site surgery.

Veterinarian and owner Dr. Kimberly Bowers describes her successful interaction with Astound Business, “I was very particular when choosing a technology partner for my veterinary practice and researched a variety of options. At the end of the day, Astound Business was hands down the best solution available to me. It all started with the time and care my customer representative took in explaining my choices and tailoring a package that met my specific requirements.”

Find out how Astound Business and All Pets Veterinary Hospital partnered to meet the challenges of this busy medical facility.
 

The Challenge

  • Busy veterinary clinic needed a robust, cost‑effective communications solution to efficiently handle daily tasks.
  • Fast, reliable internet connection required for sharing and storing large medical records.
  • A dependable, full-featured phone solution was imperative to field incoming calls, scheduling and treatment consultations.

The Solution

  • High Speed Internet with scalable options
  • Voice Business Lines with business-grade features to personalize the service

The Results

  • With Astound’s consultative approach, the hospital received the right Internet and phone package to achieve technology goals and effectively communicate with clients.
  • All Pets Veterinary Hospital thrives, relying on dependable Astound Business services to deliver the best patient care–and happy pets!

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