Online stores and service portals are always open, and customers from around the world expect someone – or something – to be there to help them 24×7. The problem is that most businesses do not have the resources to staff around-the-clock live customer support.
That’s where AI comes in.
Download this white paper to learn how AI is being used in customer service applications to increase agent productivity and customer retention at a fraction of the cost of adding more live agents.
