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Storm Recovery

Storm Recovery: We are continuing to monitor restoration to commercial power in our service areas. As commercial power is restored, we will be assessing all areas where Astound service has been interrupted and working to restore your service as quickly as possible.

Thank you for your continued patience as we recover from Hurricane Beryl.

Building your order...

Say it. Find it.

Watch it.

Find what to watch instantly with the TiVo Voice Remote

The TiVo® Voice Remote

You're in control. No more pecking. No more button mashing. Find your favorite shows, music, and apps as fast as you can say the words.

You're in control

No more pecking. No more button mashing. Find your favorite shows, music, and apps as fast as you can say the words.

Tivo Remote Graphic
Left Arrow
Back Button
Zoom Button Now Exit Button
Voice Button

Easy Setup & Support

Check out the welcome center to help you get started and make the most of your TiVo® Experience.

Frequently asked questions

Simply press and hold the blue remote button on your TiVo remote, speak a command, and then release the button.

Search by title, actor, or keyword: “Find Modern Family” or “Show me some action movies.”
HINT: Add on to your initial command to get more specific. For example, after the command, “Show me some action movies,” you could add “From the 80s…just the ones with Bruce Willis.”
Fast forward or rewind a certain number of minutes: “Fast forward three minutes.”
Jump to a particular point in a show: “Jump to 10 minutes” will jump to 10 minutes from the beginning of the recording.
Watch a show: “Watch Modern Family.”
Launch an app: “Launch Netflix.”
Change channels: “Go to NBC.”

Yes, but you must have a subscription and entered your credentials for the app you’re attempting to access. If the app you want is not already pre-loaded on your TiVo, you may be able to add it.

Select Apps > Get More Apps.

That takes you to Google Play, where you can select and install additional apps. Note that not all apps on Google Play are compatible with all TiVo set-top box models. Select an app and follow the on-screen instructions to install it.

To control your TiVo box with your voice, your voice remote must be paired correctly with your TiVo box. Pairing should happen automatically during Guided Setup If your remote is paired, the activity light will flash yellow with each button press. If it’s not completely paired, the activity light will flash red with each button press and voice control will not work until you pair the remote manually.

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TiVo features require compatible TiVo device, internet service connection and TV subscription. Start over feature only available up to 3 days. The ability to “start over” or “catch up” may vary by network and is dictated by the content provider. Fast forwarding may be disabled on some shows and is controlled by the content provider. Consider setting a OnePass to record a series to allow for fast forwarding in the future. Cloud DVR is not available on all equipment types. Basic Cloud DVR tier (125 hours) is included with select TV equipment at no extra cost and recordings will be saved for up to 90 days or until space is needed. Most recent recordings will replace older recordings after the 125 hours limit is reached. Upgrade to the Enhanced Cloud DVR tier for an additional $9.99/mo. for 12 months for 250 hours of storage and recordings saved for up to 365 days or until space is needed. Most recent recordings will replace older recordings after the 250 hours limit is reached. Regular rate of $11.99/mo. applies for the Enhanced Cloud DVR tier after the promotional period. ©2024 Xperi. All rights reserved. TiVo and the TiVo logo are registered trademarks of TiVo Brands LLC. All other trademarks and content are the property of their respective owners. Other restrictions apply.

*Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. DOCSIS 3.1 modem with 2.5GE physical LAN port is required for 1 Gigabit speeds and higher. See for why speeds may vary. To view Astound’s FCC Network Management Disclosure see Modem required for Internet service. No contract required. Subject to availability. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.

Must have Remote Finder capable DVR for feature to work.

Compatible TiVo equipment is required to receive the new TiVo experience and voice command feature. Customer may be required to upgrade all existing TiVo boxes in their home to receive advanced TiVo features and voice remote.