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Storm Recovery

Storm Recovery: We are continuing to monitor restoration to commercial power in our service areas. As commercial power is restored, we will be assessing all areas where Astound service has been interrupted and working to restore your service as quickly as possible.

Thank you for your continued patience as we recover from Hurricane Beryl.

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4k tv

Incredibly Realistic Content with 4K TV

4K Ultra HD delivers amazing 4K picture quality with crisp, sharp images that give you a life-like viewing experience.

cavern looking up at blue sky

What is 4K TV?

4K programming through a 4K TV delivers four times the number of pixels as standard HD, which results in even clearer pictures.

Experience the 4K Difference

Watching content in 4K delivers a picture so clear and with so much detail, it’s like looking through a window.


Getting Started with 4K Streaming

Here’s what you need to explore the world of 4K Ultra HDTV streaming.


A 4K Ultra
HD-capable TV


internet connection


A 4K-capable
set-top box


Separate subscription to 4K
streaming provider

Frequently asked questions

4K resolution, also called Ultra HD, UHD, or simply 4K, refers to programming and televisions that provide a higher resolution than High Definition. 4K TVs and programming deliver roughly 4 times the number of pixels on the screen than regular HD, which results in clearer pictures. The extra pixels also allow more opportunities for nuanced colors and create a higher level of picture quality.

Ultra High Definition (UHD), also known as 4K viewing, is currently available to Astound TV customers. Watching programs in 4K quality requires a few things – a 4K TV (customer owned) and a source that provides content in Ultra HD / 4K. Certain Astound equipment powered by TiVo is capable of delivering 4K resolution programs to your TV. If you have a 4K television set and a 4K capable set-top box or 4K streaming device from Astound, you can view 4K content. To watch 4K shows available through streaming services you’ll also need an internet connection and a separate streaming subscription (like Netflix). To view Special Events channel 1526, you will need to subscribe to Signature TV.

Your TV user manual should contain information based on the make & model. You can also conduct a web search using your TV’s make and model to determine if it is 4K capable. Note that Netflix Ultra HD 4K streaming may only be available on specific TV models. Please consult your TV’s user manual or your device manufacturer to see if your TV supports 4K.

Today, 4K programming is becoming available as TV networks begin releasing more 4K shows and sports. Netflix, YouTube and other streaming services already provide a variety of shows and movies in 4K or “Mastered in 4K”, which can be accessed directly on your 4K TV. You may need an additional subscription from these streaming services to access their 4K content – please contact streaming providers directly for more info on subscription levels. For example, see current 4K shows on Netflix. To view Special Events channel 1526 from Astound, you will need to subscribe to Signature TV.

A 4K TV (customer owned), 4K set-top box or 4K streaming device, and internet service (100MB or < recommended). To view Special Events channel 1526 from Astound, you will need to subscribe to Signature TV. Also, customers who do not have the NEW TiVo Experience and want to add 4K will need to upgrade all TiVo boxes in the home.

Yes. Remember that 4K content is much richer than HD and will take up more space.

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Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.