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Indiana Storm Warning

We are prepared for a winter storm approaching Evansville, Friday 1/22 into Sunday 1/25. Weather reports predict snow accumulations and below freezing temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured, we will be working to manage your service needs during this event. More

Illinois Storm Warning

We are prepared for the extreme cold watch approaching Chicago, Friday 1/23 into Saturday 1/24. Weather reports predict dangerously cold wind chills and below freezing temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured, we will be working to manage your service needs during this event. More

Texas Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact Texas beginning Friday, 1/23 and continuing into Sun, 1/25, bringing snow accumulations, damaging ice, and gusty winds. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm.

  • Dallas Metro Area: The Lewisville retail store will close early Friday, 1/23 at 3:00 PM and will be closed on Monday, 1/26.
  • Belton/Temple/Waco Area: The Belton and Waco retail stores will have a delayed opening at 12 PM on Monday, 1/26.
  • Midland-Odessa Area: The Odessa retail stores will have a delayed opening at 12:00 PM on Monday, 1/26.

More

DC Metro Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact the D.C. Metro beginning on Saturday, 1/24 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories, and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More

Pennsylvania Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact eastern Pennsylvania beginning on Sunday morning, 1/25 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More

New York Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact New York beginning on Saturday, 1/24 and continuing into Mon, 1/26, bringing significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More

Massachusetts Storm Warning

Winter Weather Watch: Weather reports forecast a significant winter storm is expected to impact Massachusetts beginning on Sunday morning, 1/25 and continuing into Mon, 1/26, with the potential of significant snow accumulations, damaging ice, and extremely cold temperatures. Commercial power outages are possible. Please be patient, take precautions, follow advisories and, above all, stay safe. Be assured that when weather events threaten our area, we take appropriate measures to monitor and respond to the possible impact of the storm. More

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How to back phone data up to the cloud

Back up mobile data to the cloud

Regularly backing up your phone’s data is critical in case your phone is lost, stolen, or damaged.

This article will walk you through how to save your contacts, documents, photos, and other sensitive data to cloud-based storage services.

What you'll learn:

Follow these steps to get started with your Astound Mobile service activation. We walk you through the process and and answer questions you may have.

  • Steps to back up your iPhone to the cloud
  • How to back up your Android to the cloud
  • Find info on more topics
  • Looking for more support?
  • Switching is easy

    Switch & Save

    Getting started with Astound is easy: just bring your phone or find a new one, pick a plan and add internet.

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    iPhone

    If you have an iPhone, the easiest way to backup your data is to use iCloud. You can either manually back up your data to iCloud or do it automatically. For the strongest protection, it’s recommended you set backups to occur automatically.

    Manually

      1. Connect to a secure WiFi network (not a public one).
      2. Go to Settings > “your name” > and select “iCloud”.
      3. Select “iCloud Backup”.
      4. Select “Back Up Now”. Do not disconnect from the WiFi network until the backup is complete. Below “Back Up Now” is the date and time of your last backup.

     
     If you get a warning that you don’t have enough iCloud storage space to complete the backup, follow the steps onscreen to buy more iCloud storage.

    Automatically

      1. Go to Settings > “your name”  > “iCloud” > “iCloud Backup” and confirm that “Backup This Device” is turned on. If not, turn it on. 
      2. Plug your phone into a power source.
      3. Connect your phone to a secure WiFi network (not a public one).
      4. Verify that your phone’s screen is locked.
      5. If you get a warning that you don’t have enough iCloud storage space to complete the backup, follow the steps onscreen to buy more iCloud storage.

    Android

    Almost all new Android phones have Google Drive installed on the phone and turned on by default.

    You can confirm this with the following steps:

      1. Go to Settings > System > Backup. 
      2. Toggle On the switch next to “Back up by Google One”. Google automatically backs up: app data, call history, contacts, settings, SMS messages, pictures and videos and MMS messages.
      3. Every Google account comes with 15GB of free storage shared between Google Drive, Google Photos, and Gmail. If you need more space, you can upgrade your Google One plan.

    Learn more about backing up your Android phone.

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    Check out the Support Center for all Mobile support content.

    Disclaimers

    Astound Mobile requires Astound Internet service. Coverage not available in all areas. A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission. Where available. © 2025 Ziff Davis, LLC. All Rights Reserved. All names, logos, images and service marks are property of their respective owners. ©2025 Radiate Hold Co., LLC d/b/a Astound Broadband. All rights reserved.

    This website contains instructional information, including from third-party sources, and is intended, but cannot be guaranteed, to be always up-to-date, complete and accurate. Astound does not endorse, and is not responsible for, any third-party content that may be accessed through this website. Any representation or warranty by Astound that might be otherwise implied by information on this website is expressly disclaimed. Astound expressly disclaims all liability or responsibility with respect to actions taken or not taken based on any or all of the instructional information contained on this website. Astound does not warrant or guarantee the availability of any services at any specific time or geographic location or that services will be provided without interruption. Not all aspects of the Astound services function on all equipment and devices. Use of this website is subject to the Web Site Disclaimer and Web Content Accessibility Policy.