Internet & TV Services for Your Move
Astound Broadband makes it easier than ever to get the best Internet, Digital TV and Phone services. With flexible appointment windows, 7 days a week and great moving deals we’ll have you connected to the entertainment you love before you’ve unpacked.
Easy Install & Setup
Across town or across the country – wherever you’re headed next, Astound Broadband services are affordable, easy & friendly.
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How long does it take for services to be installed at my new home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligibile for self-installation then services can be activated as soon as you move in.
Can I install the equipment myself?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment.
Can I use my own modem?
Yes, customers can bring their own modem in Astound Broadband service areas.
Can I transfer my services if I am an existing customer?
It’s easy to transfer services to your new home — give us a call: 1.800.427.8686. A friendly rep is waiting to help you!
How far in advance should I set up internet at my new home?
It is recommended that you schedule the installation of your services 30 days prior to moving into your new home.
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*Internet download speeds may vary and are not guaranteed. Certain equipment may be required to receive advertised speeds. Observed speeds may vary based on device connection & other factors outside of Astound’s control. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. See astound.com/yourspeed for why speeds may vary. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Modem required for internet service. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.
Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.
HBO MAX™ offer: Purchase of 1 Gig or 1.2 Gig to get HBO MAX included for 12 months. Does not include access to HBO linear service. After promotional term ends, HBO MAX will go to the regular subscription rate (currently $14.99/mo). Access HBO MAX through HBO MAX app on compatible devices (sold separately) or on HBOMAX.com using a compatible browser. Downgrading to a lower speed will forfeit the promotion and subscribers will be required to pay the regular subscription rate (currently $14.99/mo) or cancel the subscription to HBO MAX. HBO MAX is used under license.
Service credits not available with all offers, applicable only to Internet access service fees, at months two, five and seven on 3 Months Free offer. Regular monthly rates apply thereafter. Fees for other services, installation, activation, equipment, taxes, and surcharges not included. Not all services, speeds and promotions are available in all areas. Offer valid only for new residential customers or previous customers with accounts in good standing who have not had Astound service within the last 60 days.
Offer valid only for new residential Astound powered by RCNWaveGrandeenTouch customers or previous customers with account in good standing who have not had our service within the last 60 days.
Non-standard installation may require additional outlet and special wiring fees. Any additional services, such as equipment, premium channels and other tiers of service are subject to an additional charge and regular increases.
Additional fees apply for taxes, surcharges, equipment, activation and installation that are not included as part of the package and are subject to change. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. Any additional services, such as equipment, add-on channels and other tiers of service are subject to an additional charge and regular increases. Visit www.astound.com/official-notice for additional terms and conditions. Other restrictions may apply.
A One-Time Activation fee of $9.99 in addition to your installation charges will be applied. The activation fee offsets a portion of our cost of setting up your account, allocating and restocking equipment to our inventory, activating your devices (boxes/modems) on the network, and connecting your home to RCNWaveGrandeenTouch services.
Price does not include Network Access and Maintenance FeeInternet Infrastructure FeeNetwork Access and Maintenance FeeNetwork Access and Maintenance Fee up to $9.77of $9.77of $9.77of $6.77/month, which is subject to change. Network Access and Maintenance FeeInternet Infrastructure FeeNetwork Access and Maintenance FeeNetwork Access and Maintenance Fee helps defray costs associated with building and maintaining our fiber rich broadband network, as well as the costs of expanding network capacity to support the continued increase in customers’ average broadband consumption. This fee is neither government-mandated nor a tax, fee or surcharge imposed by the government; it is a fee that Astound Broadband assesses and retains.
Astound TV service needed to access other levels of service. Astound TV equipment required on each TV. Certain TV packages/tiers require minimum subscription to other levels of TV services. Rates subject to change based on programming cost increases. Availability of channels, packages, TV tiers and other offerings may vary by location and are subject to change. Call for details.
Whole Home WiFi: Activation and installation not included. Up to $12.95 per month includes 1 eero base and 1 eero beacon/device. Each additional eero device beyond that is $5.00 per month, per device. ©2022 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA.
*Offer expires 12/31/2022. Offer valid only for new residential customers or customers with accounts in good standing who have not had RCNWaveGrandeenTouch service within the last 60 days. FREE install is a $79.95 value and will be applied to the order when the coupon code ASTOUNDFREE is entered online. Additional outlet and special wiring fees may apply. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the 12-month duration. 30-Day Money-Back Guarantee is good for new product/services only and credited on a prorated basis up to the first 30 days. Customer is responsible for any accrued service charges in the event service is canceled. Other restrictions may apply. Not all services available in all areas. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply. Offers subject to change without notice. See our online disclosures for more information about the service offered in your area.