Home Phone Service Packages

Parents Let Toddler Talk on Astound Phone Service

Reliable home phone service at a great price.

Astound is the Bay Area local phone service provider that offers high-quality phone service that is both reliable and affordable. With Astound, you get more than a local phone company- you get:

  • A clear and reliable phone line that's much higher in quality than the competition
  • A dedicated phone line that is not tied to your internet or cable service, so your phone calls are never affected by internet activity or tv usage
  • Additional savings when you bundle your Astound home phone package with internet service or cable tv service

Choose the home phone package that meets your needs:

Unlimited Phone
$34.95/month with cable TV OR internet
$44.95/month a la carte

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ON SALE NOW $29.95/month with our Enhanced 50 Bundle!

Includes unlimited local, regional and nationwide long-distance calling including calls to Canada, Puerto Rico, Guam and U.S. Virgin Islands, plus 15 of the most popular calling features, including Caller ID, Speed Dialing, and Call Waiting.

Bay Area Unlimited Phone
$24.95/month with cable TV OR internet
$34.95/month a la carte

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ON SALE NOW $9.95/month for first 3 months*

Includes unlimited local calling in the Bay Area to area codes 408, 415, 510, 650, 707, 831 and 925.

Local Unlimited Phone
$19.95/month with cable TV OR internet
$29.95/month a la carte

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Includes unlimited local calling to:
650 and 415 area codes for San Francisco/Peninsula customers
925 area code for Concord/Walnut Creek customers

Local Phone
$14.95/month with cable TV OR internet
$24.95/month a la carte

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Includes 100 minutes of local calling to:
650 and 415 area codes for San Francisco/Peninsula customers
925 area code for Concord/Walnut Creek customers

Basic Phone
$9.95/month with cable TV OR internet
$19.95/month a la carte

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A great option for those that don't use a home phone often, but want to have one ready in case of emergencies, for home security systems, or for unexpected calls.

  • All calls, including domestic long distance within the United States and Canada, are only $0.05/minute
  • Add Voicemail and/or Calling Features for $5.00/month each

Enhanced Voicemail

Add Astound's Enhanced Voicemail to any Astound Phone package for only $5/month and enable callers to leave you personal messages. With our Enhanced Voicemail, you can check your voice messages, set preferences and ring tones, and manage other features online via the Astound Phone Portal.

Calling Features

The following calling features are included free with the Unlimited Phone Plan, and can be added to the Bay Area Unlimited, Local Unlimited, or Local Phone Plans for only $5/month.

  • Call Waiting
  • Caller ID and Call Waiting Caller ID
  • Caller ID Block
  • Repeat Dial
  • Call Forwarding
  • Anonymous Call Rejection
  • Three Way Calling
  • Distinctive Ring
  • Call Waiting Fax Ring
  • Call Hunting
  • Return Call
  • Speed Dial
  • Call Block
  • Select Call Forward
  • Priority Call
  • Call Hunting
  • Selective Call Acceptance
  • and more!

Additional Phone Lines

Need more than one phone line in your home? Add up to three additional lines for only $9.95/month per line with the Local Plan, $14.95/month per line with the Bay Area Unlimited Plan, or $24.95/month per line with the Unlimited Plan.

Service Protection Plan

Astound offers a comprehensive protection plan for all your Astound residential cable, internet and home phone services.


This protection covers you for all in-home service calls related to wiring, equipment and customer education.


Enjoy peace of mind for all your Astound services for only $3.99/month*. This service is included FREE for all Astound Triple-Play customers.


Learn more about the Residential Service Protection Plan.

How does it work?

Astound home phone service is delivered through your existing telephone wiring and the fiber-optic network we have in your neighborhood. Simply pick up the receiver and dial!

Astound phone service uses digitally delivered packet cable technology to deliver carrier-grade IP telephony over a private network. This means a higher quality of service with consistently top-notch audio. No more annoying echoes or sound delays!

It's easy to switch!

Switching to Astound as your home phone service provider is easy. In most cases, you can keep your existing phone number. You can start getting Astound phone service right away- just have an Astound installation professional come out and install your telephony modem and you're ready to start talking.

 

* Offers expire 12/31/2014. Promotional rates and terms may vary by service area; call or order online to view offers specific for your area. Click here for more details.

Promotional rate good for first 3 or 12 full months of service, as indicated above. Offers good for new phone customers or former customers inactive for 60 days and in good standing. Unlimited Phone regularly $44.95/month a la carte; $34.95/month when combined with qualifying cable TV or Internet service. Voicemail regularly an additional $5.00/month. Bay Area Unlimited Phone regularly $34.95/month a la carte; $24.95/month when combined with qualifying cable TV or Internet service. Offer good for first phone line only. $5.00/month MTA (multimedia terminal adapter) rental fee applies when combined with internet service. Phone installation is $19.95, in addition to any other installation fees that apply to an order. Special wiring is extra. Franchise fees and taxes apply. Other fees may apply. Not available in all areas. Call for complete details. Other restrictions may apply. Prices subject to change.

LifeLine Service: In cooperation with the California Public Utilities Commission, Astound offers LifeLine discounted telephone service to qualifying customers. Click here for more details.

Beginning July 1, 2009, new applications for the California LifeLine Telephone Program must be approved before the California LifeLine discounts are received. If you enroll in California LifeLine, you will pay the regular rates for basic phone service until you are approved. Once approved, you will receive a bill credit with the California LifeLine discount retroactive to the date your service began or the date you requested to be enrolled, whichever is later. If your bill has a credit balance of $10.00 or more, you may request a refund check.

For additional information regarding the California LifeLine Telephone program and service, please visit www.CaliforniaLifeLine.com or www.cpuc.ca.gov/PUC/telco.